0 Negotiable or Not Mentioned
India
20 days ago
se-mentor.com
1048 Views
SE Mentor Solutions is seeking a skilled ETL Developer to join our technical team. This role is responsible for designing, developing, and maintaining robust ETL processes to support our data integration needs. You will work closely with data architects and analysts to ensure data quality and system efficiency across various platforms. Possible work locations for this role include Cochin and Bengaluru.
The ideal candidate will have over 4 years of experience with a strong background in Advanced SQL and various ETL tools. You will be expected to optimize database performance, troubleshoot complex data issues, and contribute to the continuous improvement of our data infrastructure. This is an excellent opportunity to work on scalable solutions in a high-growth environment focused on technological innovation and data excellence. No salary was mentioned in the original posting.
Key Requirements
Minimum of 4 years of professional experience in ETL development.
Proficiency in Advanced SQL for complex query writing and optimization.
Experience with data modeling and database design principles.
Proven ability to build and maintain scalable data pipelines.
Strong analytical and problem-solving skills for troubleshooting data issues.
Knowledge of performance tuning for ETL processes and database systems.
Familiarity with version control systems such as Git.
Excellent communication skills for collaborating with cross-functional teams.
Ability to document technical processes and data workflows clearly.
Experience working in an Agile development environment.
0 Negotiable or Not Mentioned
India
23 days ago
macronix.in
1230 Views
Macronix is seeking a dedicated and experienced Azure .NET Full Stack Developer to join our team for a contract-based engagement. This role is specifically designed for a hands-on developer who excels in coding, cloud integrations, and developing robust software solutions rather than high-level architecture. The ideal candidate will be responsible for building scalable web applications and APIs that meet complex business requirements. This position is open to candidates residing in any major city across India, providing flexibility for top talent located in various urban hubs. Potential work locations include cities such as Bangalore, Mumbai, Delhi, Hyderabad, and Chennai, among others mentioned in our deployment strategy.
In this role, you will focus on designing and developing .NET Core web applications and REST APIs on the Azure platform. You will implement custom authentication and SSO solutions to ensure secure access to our digital assets. Furthermore, you will be expected to develop background processing tasks using Azure Functions and WebJobs, handle data transformations involving JSON and XML, and create automated reporting solutions like PDF generation. We are looking for professionals who can collaborate effectively with cross-functional teams to deliver high-quality products within tight deadlines. A preferred notice period of 10 to 15 days is highly desirable for this immediate requirement.
Key Requirements
Minimum of 8 years of professional experience in software development.
Strong hands-on experience in .NET Core framework.
Proven expertise in Azure Web Application Development and App Services.
Proficiency in React for building modern frontend interfaces.
Demonstrated experience with Microsoft Graph API integrations.
Deep understanding and usage of Azure Functions and Logic Apps.
Solid knowledge of REST APIs and backend service architecture.
Ability to design and implement custom authentication and SSO solutions.
Experience with background processing using WebJobs or similar tools.
Proficiency in data transformation techniques using JSON and XML formats.
Familiarity with CI/CD setup and DevOps pipeline management.
Exposure to SharePoint and Power BI for reporting solutions.
0 Negotiable or Not Mentioned
India
25 days ago
cadsprotech.com
1109 Views
Cadspro Technologies Pvt Ltd is seeking a dedicated and experienced Technical Manager specializing in SOLIDWORKS CAD Solutions. This role is designed for a professional who can bridge the gap between design challenges and practical, real-world solutions. You will be responsible for leading technical discussions, conducting product demonstrations, and ensuring that clients receive the best possible CAD software solutions tailored to their specific engineering needs.
As a leader within the organization, you will mentor the technical team and drive capability building to ensure the company remains at the forefront of the CAD domain. The ideal candidate will have 1-3 years of experience and a strong background in design or application engineering. You must be able to communicate complex technical concepts effectively to diverse audiences and support customers with best practices in SOLIDWORKS, SOLIDEDGE, or CATIA environments.
Key Requirements
Minimum of 1-3 years of professional experience in the CAD domain.
Strong technical expertise in SOLIDWORKS software.
Familiarity with other CAD tools such as SOLIDEDGE or CATIA.
A solid background in design engineering or application engineering.
Proven ability to lead pre-sales technical discussions with clients.
Experience in conducting professional product demonstrations.
Ability to support customers with CAD solutions and industry best practices.
Strong leadership skills to mentor and guide a technical team.
Ability to translate complex engineering concepts into simple, actionable advice.
Proactive approach to driving technical capability building within the team.
0 Negotiable or Not Mentioned
India
10 days ago
dananda.net
805 Views
We are seeking a dynamic and visionary Chief Marketing Officer (CMO) to join a leading South African Edtech firm and spearhead our global marketing, communications, and PR strategy. In this high-impact leadership role, you will be responsible for driving brand growth, market positioning, and customer engagement across key markets in India and the US. You will lead end-to-end branding initiatives, leverage cutting-edge AI-powered marketing tools for data-driven strategies, and act as a primary brand ambassador in media and industry forums. Possible work locations for this role include Mumbai, Navi Mumbai, and Bangalore (Bengaluru).
The ideal candidate will possess over a decade of experience in marketing leadership, with a proven track record of managing high-performing, cross-functional teams. You should have a deep understanding of the Edtech landscape and experience navigating both Indian and American markets. By optimizing analytics and automation through AI, you will ensure our global marketing efforts align with business objectives to maximize reputation and brand equity. This is a unique opportunity to shape the future of a growing global firm while managing comprehensive PR and digital marketing strategies.
Key Requirements
10+ years in marketing leadership roles.
Extensive experience across India & US markets.
Strong background in PR, communications, and digital marketing.
Proven ability to lead high-performing teams.
Experience with AI-driven marketing tools and analytics.
Ability to manage cross-functional teams and align with business objectives.
Experience acting as a brand ambassador in media and industry forums.
Deep understanding of the Edtech industry or education sector.
Expertise in developing global brand equity and reputation management.
Strong strategic thinking and campaign optimization skills.
Proficiency in market positioning and customer engagement strategies.
Excellent verbal and written communication skills.
0 Negotiable or Not Mentioned
India
6 days ago
lovasit.com
383 Views
Lovas IT is looking for a dynamic Cloud Specialist – Customer Engineering who can bridge the gap between complex engineering depth and customer-facing consulting. This role is specifically designed for a professional who can build solutions and pitch them with equal confidence, acting as a technical liaison to help customers design, evaluate, and adopt cloud-based solutions. The candidate will be responsible for translating technical architecture into clear business value, ensuring real-world application architecture is optimized for the cloud platform. The possible work locations for this role include Mumbai, Delhi, Bangalore, Mangaluru, Udupi, and Chennai.
The ideal candidate is expected to have a software engineering background with a transition into cloud specialism, specifically with experience in Google Cloud Platform (GCP) or cloud-native applications. You will be tasked with preparing solution scopes, effort estimations, and technical documentation, as well as delivering whiteboarding sessions and live demos. This position requires a mindset that is 60% engineer and 40% consultant, making it a perfect fit for individuals from product companies or GCP-native startups who enjoy high levels of customer interaction and solution storytelling.
Key Requirements
4 to 6 years of relevant professional experience.
Strong communication and presentation skills are critical.
Proven experience in Solution Architecting and Technical Leadership.
A solid background in Full Stack development.
Exposure to Presales, Customer Engineering, or Solution Sales roles.
Ability to confidently interact with both business and technical stakeholders.
Hands-on experience with GCP (Google Cloud Platform) or cloud-native applications.
Comfortable performing live demos and whiteboarding sessions.
Ability to build prototypes and integrations in various customer environments.
Expertise in preparing solution scopes and detailed technical documentation.
0 Negotiable or Not Mentioned
India
10 days ago
vdartinc.com
708 Views
We are looking for an experienced ServiceNow Platform Architect who can lead enterprise-scale platform architecture, design, and implementation across ITSM, ITOM, CMDB, and automation domains. The candidate will be responsible for driving scalable, OOB-focused ServiceNow solutions aligned with ITIL best practices while ensuring seamless Integration Hub and enterprise integration workflows. The role demands technical leadership in defining the architectural roadmap and managing complex platform structures. Potential work locations for this position include Bangalore, Hyderabad, and Pune.
The ideal applicant must possess over 15 years of overall IT experience with a heavy specialization in ServiceNow Architecture. Extensive hands-on knowledge of ITSM and ITOM implementation is required, alongside mandatory experience in CMDB and CSDM frameworks. We are seeking a professional who can effectively design automated workflows and oversee the platform's long-term health and efficiency. Strong communication skills are essential for collaborating with cross-functional teams and delivering high-quality technical solutions in an enterprise environment.
Key Requirements
15+ years of overall experience in the IT industry.
Strong expertise in ServiceNow Architecture and design.
Mandatory experience with CMDB and CSDM frameworks.
Hands-on experience with ITSM and ITOM implementations.
Experience with ServiceNow Integration Hub and enterprise integrations.
Strong exposure to automation and workflow design.
Proven ability to drive scalable, Out-of-the-Box (OOB) focused solutions.
In-depth understanding of ITIL best practices.
Experience in enterprise-scale platform design and implementation.
Excellent technical leadership and stakeholder management skills.
0 Negotiable or Not Mentioned
India
28 days ago
yrcs.in
1417 Views
The Head of HR for Global Construction will provide strategic leadership to lead end-to-end human resources operations and organizational design for a large-scale construction workforce. This role involves spearheading executive hiring and managing the mass mobilization of multi-site blue-collar and white-collar teams across India. You will be responsible for ensuring 100% compliance with Indian Statutory Acts including PF, ESIC, and CLRA across various project sites, maintaining rigorous standards in industrial relations and manpower budgeting.
In addition to compliance, the successful candidate will implement robust KPI frameworks and HRMS solutions to drive organizational productivity. You will act as a strategic advisor to the Board and CEO on manpower budgeting and HR policy integration. This position requires a professional with 15 to 20 years of experience who can align multi-location teams with corporate business goals while managing cross-border HR policy complexities effectively.
Key Requirements
15-20 years of experience in HR leadership roles within the construction or heavy engineering sector.
Profound knowledge of Indian Statutory Acts including PF, ESIC, and CLRA.
Proven track record in managing mass mobilization of blue-collar and white-collar workforces.
Demonstrated experience in strategic organizational design and large-scale HR operations.
Strong expertise in implementing and managing HRMS solutions.
Experience in developing and enforcing robust KPI frameworks to drive productivity.
Ability to act as a strategic advisor to executive leadership and board members.
Extensive experience in manpower budgeting and financial human capital planning.
Strong background in industrial relations and cross-border HR policy integration.
Excellent leadership skills with the ability to manage multi-location project teams.
0 Negotiable or Not Mentioned
India
13 days ago
cslfinance.in
701 Views
CSL Finance Limited is seeking a dedicated Technical Manager to oversee property appraisal and technical assessment processes within our operations in Jaipur, Rajasthan, and Agra, Uttar Pradesh. The successful candidate will be responsible for conducting on-site property visits and preparing comprehensive technical reports that reflect accurate valuations and property conditions. This role is critical in ensuring that all appraisals meet the company's internal technical policies and regulatory standards.
In addition to field visits, the Technical Manager will be tasked with the periodic circulation of Technical Visit Management Information Systems (MIS) and other relevant reports as required by the management. Key responsibilities also include updating the Property Base Rate Index and identifying potential risks or caution areas within specific geographical zones. This role requires a strong understanding of the NBFC or banking sector and at least 3 to 5 years of relevant experience in property valuation or technical audit.
Key Requirements
3 to 5 years of experience in technical property appraisal or valuation.
Prior experience working within the NBFC or Banking industry is preferred.
Ability to conduct thorough on-site property appraisals and physical inspections.
Proficiency in preparing detailed technical reports and MIS documentation.
Strong understanding of technical policies, process compliance, and valuation norms.
Capability to monitor and update Property Base Rate Indices for specific regions.
Analytical skills to identify and highlight negative or caution areas for lending operations.
Excellent communication skills for reporting and inter-departmental coordination.
Proficiency in MS Office, particularly Excel for data management and report generation.
Willingness to travel locally within Jaipur and Agra for site visits.
0 Negotiable or Not Mentioned
India
5 days ago
in.ey.com
440 Views
EY India is actively expanding its Insurance Risk Practice and is looking for talented CA Freshers to join their professional services team. This role provides an excellent opportunity to gain significant exposure to risk advisory and finance transformation within the global insurance sector. As a new professional at EY, you will be part of a leading firm that values growth and specialized expertise in financial operations and internal auditing.
In this position, you will work closely with senior consultants and managers to support internal audit functions and risk management strategies. The role involves analyzing financial data, assisting in FP&A domains, and understanding complex finance operations. Successful candidates will be expected to contribute to high-impact projects that help insurance clients navigate regulatory landscapes and operational risks.
Key Requirements
Completed Chartered Accountant (CA) qualification.
Foundational understanding of the Insurance industry and its regulatory environment.
Knowledge of Internal Audit methodologies and risk assessment techniques.
Familiarity with Financial Planning and Analysis (FP&A) concepts.
Ability to analyze complex financial operations and provide insights.
Strong analytical skills and attention to detail.
Excellent verbal and written communication skills in English.
Ability to work collaboratively in a team-based professional environment.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Commitment to maintaining high ethical standards and professional integrity.
0 Negotiable or Not Mentioned
India
5 days ago
in.ey.com
440 Views
The Insurance Risk Practice at EY India is seeking an experienced Consultant to join their growing team. This role is designed for professionals who have a solid background in risk management and internal audit within the insurance domain. You will have the opportunity to lead workstreams and contribute to the delivery of high-quality advisory services to global clients.
As a Consultant, you will be responsible for executing finance transformation projects and streamlining finance operations for insurance entities. Your expertise in FP&A and risk advisory will be crucial in helping clients optimize their financial performance and manage organizational risks. This role offers a clear path for career progression within one of the world's most prestigious professional services firms.
Key Requirements
Relevant professional degree such as CA, MBA (Finance), or equivalent.
Prior experience in consulting or the insurance industry is highly preferred.
Proven expertise in Internal Audit and Risk Management frameworks.
Experience in managing Finance Operations or FP&A workstreams.
Strong project management skills and the ability to meet deadlines.
Advanced data analysis and financial modeling capabilities.
Demonstrated ability to interact with clients and manage stakeholders.
Excellent problem-solving skills and strategic thinking.
Ability to mentor and guide junior team members or freshers.
Strong communication skills for presenting findings to management.
0 Negotiable or Not Mentioned
India, Jalna
15 days ago
kalashseeds.com
706 Views
Kalash Seeds Pvt. Ltd. is seeking a dedicated and enthusiastic individual for the role of Trainee or Executive within our Research & Development department located in Jalna. This position is ideally suited for candidates with a background in agriculture who are eager to contribute to the advancement of seed technology and crop improvement. The successful candidate will be integral to our R&D operations, working closely with technical teams to ensure the success of various field experiments and research initiatives.
In this role, your primary responsibilities will include assisting in research trials, conducting detailed data collection, and performing analysis to generate comprehensive reports. You will support seed development and testing activities while maintaining meticulous records of all observations and trials. The position requires effective coordination with field staff and a willingness to travel for field trials as necessary. We are looking for candidates who possess basic knowledge of crops and agronomy along with a strong commitment to agricultural research and teamwork.
Key Requirements
B.Sc. Agriculture or Agriculture Diploma qualification.
Strong interest in agricultural research and fieldwork activities.
Basic knowledge of various crops, seeds, and agronomy principles.
Good communication and interpersonal skills for team collaboration.
Willingness to travel to different locations for field trials.
Ability to assist in research trials and manage field experiments.
Proficiency in data collection, analysis, and reporting.
Capability to support seed development and testing activities.
Ability to maintain accurate records of trials and observations.
Experience level: Fresher or 0-2 years of relevant experience.
0 Negotiable or Not Mentioned
India
17 days ago
optimocapital.com
680 Views
Optimo Capital is inviting applications for the position of Collection Officer to be based in India, specifically covering the subregions of Vishakhapatnam and Nandyal. The primary objective of this role is to manage and recover overdue payments while ensuring timely collections and maintaining strict adherence to company and regulatory guidelines. As a Collection Officer, you will take ownership of assigned customer portfolios, conduct frequent field visits, and negotiate repayment plans or settlements that align with the company's internal policies and ethical standards. In addition to recovery tasks, you will be responsible for monitoring and reporting collection performance, collaborating with branch sales and credit teams to resolve issues, and handling customer grievances with professionalism. Candidates must be prepared to travel extensively within their assigned territory and support legal and recovery processes through meticulous documentation. This role offers an excellent opportunity to work within a growing NBFC environment where you can make a real impact in underserved markets and benefit from a collaborative and growth-oriented work culture.
Key Requirements
3–5 years of collections experience in NBFC / Bank / Financial Institution.
Experienced in field collections and customer negotiations.
Deep knowledge of loan products including secured and unsecured loans.
Target-driven and results-oriented mindset with a track record of meeting collection goals.
Strong ethical standards with a strict compliance-first approach.
Willingness and ability to travel extensively within the assigned territory of Vishakhapatnam and Nandyal.
Graduate or Post Graduate degree from a recognized university.
Ability to monitor, analyze, and report collection performance regularly.
Professionalism in handling customer grievances and managing critical escalations.
Understanding of RBI guidelines, fair practices code, and internal NBFC norms.
0 Negotiable or Not Mentioned
India, LB Nagar, Hyderabad
3 days ago
riseedgeitinc.com
205 Views
We are seeking a passionate Technical Recruiter to join Rise Edge Inc. and Gen Savvy Inc. as we expand our IT staffing operations. As a Technical Recruiter, you will be responsible for sourcing, screening, and hiring top-tier technical talent for various roles across the IT sector. This is a critical position that requires a deep understanding of technical skill sets and the ability to match them with client requirements in the US staffing market.
Joining our team means being part of a success-oriented environment where monthly rewards and growth opportunities are standard. We offer a competitive package featuring one-time incentives, commissions, and performance-driven culture perks. Our office in LB Nagar provides a cab facility for female employees and a professional setting for on-site work. If you are ambitious and ready to thrive in the IT recruitment space, we invite you to connect with us and help build the future of tech staffing.
Key Requirements
Proven experience in full-cycle technical recruitment for the IT industry.
Deep understanding of technical stacks, software roles, and technologies.
Proficiency in sourcing candidates via social media and job portals.
Excellent interpersonal and communication skills for candidate engagement.
Ability to evaluate technical proficiency and cultural fit of candidates.
Experience working within the US staffing time zones and requirements.
Highly organized with the ability to manage multiple open positions.
Strong target-driven mindset with a focus on high-quality placements.
Familiarity with Applicant Tracking Systems (ATS) and CRM software.
Ability to collaborate with sales and management to understand hiring needs.
0 Negotiable or Not Mentioned
India, Hyderabad
11 days ago
ashudividend.com
347 Views
Strada Global is seeking experienced SAP HCM Payroll professionals to join their dynamic team in Hyderabad. This role is designed for seasoned experts with between 6 and 20 years of professional experience, specifically focusing on SAP HCM and end-to-end payroll implementations. The successful candidate will be responsible for complex payroll configurations, managing schemas, PCRs, and ensuring the accurate processing of time management, garnishments, and taxation according to global standards. The position requires flexibility to work in evening shifts, specifically 1:00 PM – 10:00 PM IST or 2:00 PM – 11:00 PM IST, to align with European payroll cycles and international delivery requirements.
The ideal candidate should demonstrate a strong willingness to learn and adapt to European payroll standards if they are not already experienced in that specific region. This hybrid role offers a professional blend of initial office-based training followed by a flexible work model. Candidates will be expected to interact directly with clients, requiring top-tier communication, analytical, and problem-solving skills. Applicants must possess a Bachelor's degree in Computer Science, IT, Engineering, or a related field. This is an excellent opportunity for professionals in a stable career phase looking to work within a global delivery model and contribute to large-scale SAP projects.
Key Requirements
6–20 years of SAP HCM experience with a strong focus on Payroll.
Minimum 1–2 end-to-end SAP Payroll implementations (mandatory).
Strong hands-on expertise in Payroll Configuration and Schemas & PCRs.
Proficiency in managing Time Management modules within SAP.
Experience handling Garnishments and Taxation for payroll processing.
Ability to manage complex year-end payroll activities and reporting.
Experience in any global payroll region except the Middle East.
Strong client-facing experience with excellent verbal and written communication.
Bachelor’s degree in Computer Science, IT, Science, or Engineering.
Ability to work in fast-paced, deadline-driven environments and evening shifts.
0 Negotiable or Not Mentioned
India, Aurangabad
13 days ago
Svatantra.adityabirla.com
539 Views
Svatantra Microfin Pvt Ltd is seeking a dedicated Audit Associate to join its professional team in Aurangabad. As one of India’s leading microfinance companies, we provide a robust platform for individuals looking to build a strong career in Audit. You will be part of a dynamic and growth-oriented team, working to ensure compliance and operational excellence within the organization. This role is ideal for young professionals eager to gain hands-on experience in the microfinance sector and contribute to financial inclusion efforts across the region.
In this role, you will be responsible for conducting internal audits, verifying financial transactions, and ensuring adherence to company policies and regulatory frameworks. The position involves assessing risk management processes and suggesting improvements to internal controls. Successful candidates will enjoy a professional work environment that fosters learning and career progression. Your contributions will help maintain the integrity of our financial operations as we continue to expand our reach and impact in the microfinance industry.
Key Requirements
Graduation in any stream from a recognized university.
Age must be between 20 to 28 years.
Basic knowledge of audit principles and microfinance operations.
Strong analytical and logical reasoning skills.
Excellent written and verbal communication skills in English and local languages.
Proficiency in Microsoft Office, particularly Excel and Word.
High level of integrity and professional ethics.
Ability to travel to various locations as required for audit assignments.
Detail-oriented with a focus on accuracy in financial reporting.
Ability to work effectively in a team-oriented and fast-paced environment.
0 Negotiable or Not Mentioned
India
25 days ago
techedge-solution.com
1166 Views
Xoriant is seeking a highly skilled and experienced .Net Lead to drive technical excellence across their projects in India. This role is ideal for a veteran developer with over ten years of expertise in the .NET framework who is ready to take on a leadership position. The position offers the chance to work with a diverse set of modern technologies and contributes to the overall success of high-impact software solutions within the organization.
The successful candidate will leverage their skills in .NET Core, ReactJS, and Azure Functions to build scalable applications. Key responsibilities include managing API ecosystems and utilizing NoSQL databases like Cosmos DB. Furthermore, the role emphasizes the adoption of AI tools like Copilot and Cursor to enhance development productivity. As a lead, you will provide technical guidance and collaborate with cross-functional teams to deliver high-quality software products across various regions in India.
Key Requirements
At least 10 years of professional experience in software development.
Expert proficiency in .NET and .NET Core frameworks.
Strong experience in API development and API Management.
Proven hands-on experience with NoSQL databases, specifically Cosmos DB.
A minimum of 3 to 4 years of experience working with ReactJS.
Extensive expertise in developing and deploying Azure Functions.
Familiarity or exposure to AI tools like GitHub Copilot or Cursor.
Strong technical leadership and team mentoring capabilities.
Solid understanding of modern cloud architecture and microservices.
Excellent communication and stakeholder management skills.
0 Negotiable or Not Mentioned
India
23 days ago
informica.co.in
1330 Views
Informica is seeking an experienced ServiceNow Consultant to join our dynamic team on a contract basis. The successful candidate will be responsible for developing and configuring new features on the ECM (ServiceNow) platform, ensuring that solutions align with business requirements and overarching platform architecture. You will build and configure modules, workflows, and complex integrations while maintaining high technical quality through rigorous unit testing and reviews. This role offers unique flexibility with various work shift options, including Tuesday–Saturday, Wednesday–Sunday, or Sunday–Thursday, to support global operations. Possible work locations for this position include Chennai, Hyderabad, and Bangalore.
In addition to technical development, you will collaborate closely with product owners and various stakeholders to ensure seamless project delivery. Key responsibilities include supporting User Acceptance Testing (UAT), resolving defects across all priority levels (P0–P4), and troubleshooting production issues to maintain system stability. You will leverage your expertise in Case Management, Service Portal, and Reporting & Analytics to drive efficiency. The ideal candidate will have over 8 years of experience and a deep understanding of Agent Chat, Workspace, and Advanced Work Assignment within the ServiceNow ecosystem.
Key Requirements
Minimum of 8 years of professional experience in ServiceNow development and consulting.
Proven ability to develop and configure new features on the ECM (ServiceNow) platform.
Extensive experience in designing solutions based on business requirements and platform architecture.
Hands-on expertise in building and configuring ServiceNow modules, workflows, and integrations.
Demonstrated ability to perform comprehensive unit testing and technical quality reviews.
Experience supporting User Acceptance Testing (UAT) and resolving defects from P0 to P4 priority.
Strong troubleshooting skills for identifying and fixing production issues in a timely manner.
Proficiency in Case Management, Service Portal, and Service Catalog configurations.
Technical knowledge of Agent Chat, Agent Workspace, and Advanced Work Assignment.
Experience with Interaction Management, Service Level Management (SLM), and Reporting & Analytics.