COLLECTION OFFICER (2 POSITIONS) @ OPTIMO CAPITAL
Optimo Capital is inviting applications for the position of Collection Officer to be based in India, specifically covering the subregions of Vishakhapatnam and Nandyal. The primary objective of this role is to manage and recover overdue payments while ensuring timely collections and maintaining strict adherence to company and regulatory guidelines. As a Collection Officer, you will take ownership of assigned customer portfolios, conduct frequent field visits, and negotiate repayment plans or settlements that align with the company's internal policies and ethical standards. In addition to recovery tasks, you will be responsible for monitoring and reporting collection performance, collaborating with branch sales and credit teams to resolve issues, and handling customer grievances with professionalism. Candidates must be prepared to travel extensively within their assigned territory and support legal and recovery processes through meticulous documentation. This role offers an excellent opportunity to work within a growing NBFC environment where you can make a real impact in underserved markets and benefit from a collaborative and growth-oriented work culture.
Key Requirements
3–5 years of collections experience in NBFC / Bank / Financial Institution.
Experienced in field collections and customer negotiations.
Deep knowledge of loan products including secured and unsecured loans.
Target-driven and results-oriented mindset with a track record of meeting collection goals.
Strong ethical standards with a strict compliance-first approach.
Willingness and ability to travel extensively within the assigned territory of Vishakhapatnam and Nandyal.
Graduate or Post Graduate degree from a recognized university.
Ability to monitor, analyze, and report collection performance regularly.
Professionalism in handling customer grievances and managing critical escalations.
Understanding of RBI guidelines, fair practices code, and internal NBFC norms.