0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 hours ago
onfonmicrofinance.co.tz
16 Applied 5 Ultra Applied
OnFon Microfinance is seeking 8 Call Center Agents to join our team in Dar es Salaam. The successful candidates will be responsible for managing inbound and outbound customer communications, addressing product inquiries, and providing high-quality support to our clients. You will play a crucial role in maintaining our service standards while ensuring all customer interactions are documented accurately within our internal databases. This position requires a proactive individual who can troubleshoot issues effectively and provide quick resolutions to complex problems.
The role involves strictly adhering to company communication scripts while maintaining a professional and empathetic tone. You will be expected to follow up on unresolved cases and maintain strong relationships with our customer base. We are looking for individuals who can work efficiently under pressure and contribute to the overall success of our customer service department. If you are passionate about customer satisfaction and excel in a fast-paced environment, we encourage you to apply.
Key Requirements
Bachelor’s degree in a relevant field
Previous call center or customer support experience
Fluent in English and Kiswahili (written and spoken)
Strong active listening skills
Effective communication skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
2 hours ago
tiarb.or.tz
3 Applied
The Tanzania Institute of Arbitrators is seeking a highly skilled and motivated Integrated IT and Communication Officer to join our dynamic professional team. This role is responsible for overseeing the organization's information technology infrastructure, ensuring robust communication channels, and managing digital systems that support our arbitration activities. The successful candidate will play a pivotal role in maintaining our technological standards while facilitating seamless communication with our stakeholders and members.
In addition to technical management, the officer will be responsible for digital content management, maintaining internal databases, and troubleshooting system issues. You will be expected to work collaboratively with other departments to improve operational efficiency and ensure that all IT and communication projects align with the Institute's professional objectives. The position is based at our office located on the 2nd Floor of the A S Mwamba building along Coca Cola Road in Dar es Salaam, Tanzania.
Key Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field
Proven experience in managing IT infrastructure and communication systems
Strong proficiency in network administration and troubleshooting
Excellent written and verbal communication skills
Experience with website management and digital marketing tools
0 Negotiable or Not Mentioned
Tanzania, Dodoma
12 hours ago
kaziconnect.co.tz
13 Applied 9 Pro Applied
KAZICONNECT is looking for a talented Communication Officer to manage our corporate and project-level communications in Dodoma. You will be responsible for developing and implementing communication strategies that raise awareness of our projects, engage with our target audiences, and promote our mission through digital and traditional media channels.
In this role, you will draft press releases, manage our online presence, coordinate with media outlets, and create compelling content that highlights our organizational impact. We are looking for a creative professional who can effectively translate complex programmatic information into accessible messaging for diverse stakeholders and the public.
Key Requirements
Bachelor's degree in Journalism, Communications, or Public Relations.
Proven experience in developing communication strategies.
Excellent writing, editing, and storytelling skills.
Proficiency in social media management and digital tools.
Experience in graphic design or video editing is a plus.
0 Negotiable or Not Mentioned
Tanzania
12 hours ago
sokametrics.com
7 Applied 2 Ultra Applied
Soka Metrics is seeking a talented Female Graphic Designer to join our dynamic and creative office-based team. The successful candidate will be responsible for conceptualizing and executing visual designs that align with our brand identity and marketing goals. You will collaborate closely with other team members to deliver high-quality graphics for both digital and print media, ensuring all projects are completed within deadlines while maintaining high visual standards.
In this role, you will work on a variety of tasks ranging from social media assets to branding materials. We value individuals who are eager to innovate, learn new software techniques, and contribute unique perspectives to our design process. This position offers a great opportunity for growth in a professional environment that prioritizes flexibility and creative expression.
Key Requirements
Diploma in Graphic Design, Art & Design, or a related field
Strong proficiency in Adobe Photoshop
Expertise in Adobe Illustrator
Proficiency in Adobe InDesign
Ability to manage multiple projects efficiently
0 Negotiable or Not Mentioned
Tanzania
12 hours ago
sokametrics.com
7 Applied 5 Pro Applied
Soka Metrics is seeking a talented Male Graphic Designer to join our dynamic and creative office-based team. The successful candidate will be responsible for conceptualizing and executing visual designs that align with our brand identity and marketing goals. You will collaborate closely with other team members to deliver high-quality graphics for both digital and print media, ensuring all projects are completed within deadlines while maintaining high visual standards.
In this role, you will work on a variety of tasks ranging from social media assets to branding materials. We value individuals who are eager to innovate, learn new software techniques, and contribute unique perspectives to our design process. This position offers a great opportunity for growth in a professional environment that prioritizes flexibility and creative expression.
Key Requirements
Diploma in Graphic Design, Art & Design, or a related field
Strong proficiency in Adobe Photoshop
Expertise in Adobe Illustrator
Proficiency in Adobe InDesign
Ability to manage multiple projects efficiently
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
bizonlineafrica.co.tz
16 Applied 11 Pro Applied
BOL HR CONSULTANTS is currently seeking a highly skilled and experienced professional to serve as the Head of Call Centre. This leadership position is responsible for overseeing all aspects of our call centre operations, ensuring the delivery of high-quality service, and managing daily performance metrics to meet organizational KPIs. The successful candidate will play a pivotal role in refining our customer engagement strategies and optimizing operational workflows to improve efficiency and customer satisfaction.
In this role, you will be expected to lead, mentor, and develop diverse teams while fostering a culture of excellence and accountability. You will handle client relationship management, oversee workforce planning to ensure optimal staffing levels, and champion the implementation of new call centre technologies to stay ahead of industry trends. This is a strategic role that requires a vision for long-term growth and a commitment to maintaining the high standards of the company.
Key Requirements
Bachelor's degree in Business Administration, Management, Customer Service, Marketing, Communications, or related field.
Master's degree is a plus.
7-10 years experience in a Call Centre or Customer Service environment.
At least 3-5 years in a senior management role.
Strong leadership and team development skills.
0 Negotiable or Not Mentioned
Tanzania, Arusha
8 hours ago
gmail.com
6 Applied 1 Casual Applied
The Fundraising and Communications Manager will lead fundraising and resource mobilization initiatives, with a particular focus on identifying and securing funding opportunities within Tanzania while strengthening relationships with donors and partners. The role combines fundraising, strategic communications, partnership development, proposal writing, and donor engagement to support the organization's long-term sustainability. The professional will be based in Arusha but will be expected to travel to the Mara Region to oversee field activities and donor engagement efforts.
This position plays a critical role in the organization's growth, requiring a candidate who can effectively articulate the organization's vision to diverse stakeholders. Key responsibilities include planning fundraising campaigns, managing high-quality proposal submissions, and building the capacity of internal teams. The ideal candidate will foster strong relationships with corporate donors, government institutions, and international partners to ensure sustainable funding streams for ongoing and future programs.
Key Requirements
Bachelor's degree in Social Sciences, Development Studies, or a related field
5–7 years of relevant professional experience in nonprofit organizations
Proven experience in grant proposal writing and donor reporting
Strong strategic and digital communication skills
Excellent project management and leadership capabilities
0 Negotiable or Not Mentioned
Tanzania, Dodoma
12 hours ago
kaziconnect.co.tz
9 Applied 1 Casual Applied
KAZICONNECT is hiring a Monitoring and Evaluation (MEAL) Officer to be based in our Dodoma office. This position is critical for our operations, as you will be tasked with designing and implementing robust monitoring systems to track program performance, evaluate effectiveness, and ensure accountability to our beneficiaries.
You will lead the collection, analysis, and reporting of data, providing actionable insights to the management team to guide programmatic improvements. The ideal candidate will have a strong technical background in quantitative and qualitative research methodologies and a proven track record of maintaining high standards of data integrity in health-related sectors.
Key Requirements
Degree in Statistics, Economics, or Development Studies.
Minimum 3 years of experience in MEAL roles.
Expertise in data collection tools such as KoboToolbox or ODK.
Strong skills in statistical software like SPSS, Stata, or R.
Knowledge of logical frameworks and theory of change.