Best Talent Reach (BTR) Head of Call Centre at BOL HR CONSULTANTS

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HEAD OF CALL CENTRE @ BOL HR CONSULTANTS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 10 hours ago bizonlineafrica.co.tz 10 Applied 3 Ultra Applied

BOL HR CONSULTANTS is currently seeking a highly skilled and experienced professional to serve as the Head of Call Centre. This leadership position is responsible for overseeing all aspects of our call centre operations, ensuring the delivery of high-quality service, and managing daily performance metrics to meet organizational KPIs. The successful candidate will play a pivotal role in refining our customer engagement strategies and optimizing operational workflows to improve efficiency and customer satisfaction.

In this role, you will be expected to lead, mentor, and develop diverse teams while fostering a culture of excellence and accountability. You will handle client relationship management, oversee workforce planning to ensure optimal staffing levels, and champion the implementation of new call centre technologies to stay ahead of industry trends. This is a strategic role that requires a vision for long-term growth and a commitment to maintaining the high standards of the company.

Key Requirements

Bachelor's degree in Business Administration, Management, Customer Service, Marketing, Communications, or related field. Master's degree is a plus. 7-10 years experience in a Call Centre or Customer Service environment. At least 3-5 years in a senior management role. Strong leadership and team development skills.
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TIMEKEEPER @ MKWAWA-LC

0 Negotiable or Not Mentioned Tanzania, Zanzibar 12 hours ago mkwawa-lc.com 8 Applied 6 Pro Applied

Join a growing team delivering one of Zanzibar's hospitality construction projects. The Timekeeper is responsible for tracking project labor hours, monitoring attendance, and providing accurate data for payroll processing and cost analysis to ensure the project remains within budget and schedule.

Applicants should possess strong organizational skills and attention to detail. This role is based in Zanzibar, Tanzania, and requires a proactive individual capable of working within a fast-paced environment. The successful candidate will contribute to the timely delivery of a prestigious construction project by ensuring all labor records are maintained with absolute precision.

Key Requirements

Tanzanian national Relevant academic qualifications in accounting or administration Previous experience in construction project environments Proficiency in time-tracking software and MS Excel Ability to work effectively in a fast-paced project environment
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SCHOOL PRINCIPAL @ RUSHTREK TOURS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago rushtrektours.com 10 Applied 7 Pro Applied

RUSHTREK Tours is currently looking for an experienced School Principal to join our expanding organization. This leadership role involves overseeing the educational standards, administrative functions, and staff management to ensure a high-quality learning environment. The principal will be responsible for implementing strategic educational goals and fostering a culture of excellence and professionalism within the school premises.

The ideal candidate must possess strong leadership qualities and a deep understanding of educational management. Responsibilities include mentoring teachers, engaging with parents, managing school resources, and ensuring compliance with local educational regulations. We are looking for an individual who is passionate about student success and can lead the institution with integrity and clear vision.

Key Requirements

Master’s degree in Education, School Administration, or a related field. Minimum 5 years of experience in an educational leadership or administrative position. Deep understanding of curriculum development and pedagogical practices. Proven ability to manage school operations and administrative budgets. Excellent communication and conflict resolution skills.
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