0 Negotiable or Not Mentioned
Tanzania
57 days ago
eezygroup.net
13 Applied 9 Pro Applied
Eezy Group is seeking a motivated and dynamic Recovery Agent to join our growing team in Tanzania. This role is essential for managing the recovery of company assets and outstanding debts, requiring a blend of negotiation skills and firm professionalism. The successful candidate will work to ensure that all collection activities are performed ethically and in accordance with established company policies and local legal regulations. Since the position is available across various regions in Tanzania, candidates must be prepared for potential field travel and interacting with diverse clientele.
Applicants should be passionate, driven individuals who are ready to grow their careers within a supportive corporate environment. As part of our commitment to excellence, we provide a platform for professional development and value-driven performance. To apply, candidates must submit their CV, a valid driving license, and all relevant academic certificates. This is an excellent opportunity for someone looking to make a significant impact in the recovery and collections sector while working for a reputable organization.
Key Requirements
Possession of a valid driving license.
High school diploma or equivalent qualification.
Excellent negotiation and persuasion skills.
Ability to handle high-pressure situations and conflict resolution.
Strong organizational skills and attention to detail.
0 Negotiable or Not Mentioned
Tanzania
55 days ago
dofbitgroup.co.tz
10 Applied 7 Pro Applied
Dofbit Group is currently scaling up its field recovery operations and is looking for dedicated individuals to join their team as Recovery Officers specializing in Field Debt Collection. This role is crucial for maintaining the financial health of the organization by ensuring that defaulting clients are engaged and managed effectively. The company is seeking candidates who are results-oriented and motivated to strengthen their presence across various regions in Tanzania.
As a Recovery Officer, you will be responsible for conducting on-site visits, negotiating repayment arrangements, and ensuring all activities align with professional and ethical standards. You will work closely with the credit control team to track progress and provide detailed reporting on recovery status. This is an excellent opportunity for professionals with experience in the microfinance sector to advance their careers within a dynamic and growing organizational environment.
Key Requirements
Minimum of a Diploma in Business, or a related field.
At least three years of proven experience in debt recovery or field collection.
Experience within the microfinance industry is highly preferred.
Strong communication and negotiation skills for client interactions.
Ability to work independently and manage time effectively in the field.
0 Negotiable or Not Mentioned
Tanzania
26 days ago
simplepay.capital
13 Applied 9 Pro Applied
The Call Centre Agent at Simple Pay is a pivotal role focused on the strategic management of overdue loan accounts. The primary objective is to maintain the Portfolio at Risk (PAR) below the target threshold of 2% by engaging in consistent, professional follow-ups with customers. The agent acts as a mediator between the company and the borrower, ensuring that repayment plans are established and adhered to, thereby securing the company's financial health through effective persuasion and debt recovery strategies.
Beyond collections, the role involves providing excellent customer service by educating clients on repayment benefits and resolving any misunderstandings regarding products or policies. The agent will collaborate closely with branch and field teams to streamline recovery efforts and provide critical feedback on default trends. This position requires a high level of integrity and the ability to work under pressure to meet rigorous daily performance targets while maintaining accurate records of all customer interactions and disposition statuses.
Key Requirements
Diploma or Bachelor’s Degree in Business, Finance, or a related field.
Previous experience in debt collection within a call centre environment.
Strong communication and negotiation skills in both Swahili and English.
Ability to work under pressure and meet daily collection targets.
Problem-solving and conflict resolution skills for handling difficult customers.
0 Negotiable or Not Mentioned
Tanzania
33 days ago
simplepay.capital
14 Applied 1 Casual Applied
Simplepay Capital Financial Services Tanzania Ltd is seeking dedicated individuals to join our team as Loan Officers and Collection Officers. This role is pivotal in managing our client portfolios across multiple regions including Morogoro, Mbeya, and Tanga. Successful candidates will be responsible for reviewing open accounts, collecting loan payments according to agreed schedules, and performing essential customer due diligence to maintain KYC standards. You will also be expected to deliver top-tier customer service while assisting with front-desk and administrative duties. The ideal candidate will be motivated by performance targets, including monthly disbursements and new customer acquisition. As an equal opportunity employer, Simplepay Capital values diversity and encourages all qualified applicants to apply. Your role will involve significant field interaction and negotiation, requiring a proactive approach to debt recovery and financial relationship management. This contract-based position offers a gateway into the dynamic financial sector of Tanzania.
Key Requirements
High School education diploma or equivalent.
Previous experience in microfinance or the financial services sector is highly advantageous.
Strong verbal and written communication skills to interact with diverse clients.
Proven sales and negotiation abilities to manage loan repayments and acquisitions.
Excellent time management skills with the ability to prioritize tasks effectively.
0 Negotiable or Not Mentioned
Tanzania
49 days ago
gmail.com
15 Applied 11 Pro Applied
Kimaro Mobile Limited is seeking a motivated and detail-oriented Credit Collection Officer to join its dynamic team. The primary focus of this role is to manage outstanding accounts and ensure the timely recovery of debts by maintaining proactive communication with customers. You will be responsible for following up on overdue accounts through phone calls, emails, and letters, while striving to maintain positive and professional customer relationships throughout the recovery process.
In addition to debt recovery, the successful candidate will negotiate payment plans and settlements, monitor customer accounts for delinquency, and maintain accurate records of all collection activities. Working closely with the finance team, you will prepare essential weekly and monthly reports to track progress and optimize operations. This position offers a professional work environment with opportunities for growth, training, and performance-based incentives for dedicated professionals.
Key Requirements
1-3 years of experience in credit collection or a related financial role.
Strong background in the microfinance industry or similar credit-based sectors.
Demonstrated experience working in a call center environment or high-volume phone roles.
Exceptional customer service skills with a professional and empathetic approach.
Strong communication and negotiation skills to reach payment settlements.
0 Negotiable or Not Mentioned
Tanzania
55 days ago
cartrack.co.tz
7 Applied 5 Pro Applied
Cartrack is seeking a dedicated and experienced Credit Controller Manager to join our finance department. This role is pivotal in managing our credit risk and ensuring the timely recovery of outstanding debts. The successful candidate will be responsible for overseeing the entire credit control process, monitoring debtor accounts, and implementing effective strategies to minimize bad debt. As a leader within the finance team, you will provide guidance and support to your colleagues while maintaining high standards of financial integrity.
In this position, you will utilize your expertise in loan recovery and collection to maintain a healthy cash flow for the organization. You will be expected to produce regular reports on collection progress and lead the team in achieving set targets. This role requires a professional who has previously held leadership positions and possesses a strong academic background in finance or accounts. You will work closely with other departments to resolve billing disputes and ensure a seamless experience for our clients across the region.
Key Requirements
Must be a degree holder in Finance, Accounting, or a related field.
Proven experience in loan recovery and debt collection processes.
Previous experience in a leadership or managerial role is mandatory.
Strong understanding of credit control procedures and financial regulations.
Excellent communication and negotiation skills to handle difficult accounts.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
15 days ago
gmail.com
29 Applied 20 Pro Applied
Platinum Credit Ltd is seeking energetic and motivated individuals to join their team as Loan Officers (Afisa Mkopo) in Dar es Salaam. The primary responsibility of this role is to identify potential clients, facilitate loan applications, and manage client relationships to ensure timely repayments. The compensation for this position is structured as commission-based plus additional support and performance-related bonuses, providing a high earning potential for proactive individuals. Candidates with experience in the automotive or car business will be given priority consideration. Candidates must be Tanzanian citizens with a clean criminal record and possess all necessary identification documents including a NIDA number, TIN number, and a valid bank account. The role requires a minimum of a Form Four education level. As an Afisa Mkopo, you will be at the forefront of the company's growth, helping to expand their financial services reach within the Dar es Salaam region. Maombi yote yatumwe kupitia email au WhatsApp.
Key Requirements
Minimum education level of Form Four (Kidato cha nne) certificate
Must possess a valid NIDA identification number
Must have an active bank account number
Must possess a valid TIN number
Must be a citizen of Tanzania
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
35 days ago
gmail.com
6 Applied 4 Pro Applied
Shongo Microfinance is seeking a dedicated and result-oriented Loan Officer to join their dynamic team in Dar es Salaam. This role is central to the company's mission of promoting financial inclusion and requires a candidate who is passionate about sales and customer service. Fresh graduates are highly encouraged to apply, offering a great entry point into the microfinance and banking industry for those looking to build a career in finance.
The successful candidate will be responsible for identifying and recruiting potential clients, promoting various loan products, and conducting thorough client assessments and loan appraisals. Additionally, the Loan Officer will manage loan repayments, ensure timely collections, and prepare detailed daily and weekly field reports to maintain operational efficiency. This position offers an opportunity to work in a fast-paced environment where energy, trustworthiness, and a goal-oriented mindset are key to success. The work location is based in External, Dar es Salaam.
Key Requirements
Diploma or Degree in Business Administration, Finance, Accounting, Marketing, or related field
Strong communication and negotiation skills
Ability to work under minimum supervision
Computer literacy and report writing skills
Must be energetic, trustworthy, and goal-oriented
0 Negotiable or Not Mentioned
Tanzania
27 days ago
simplepay.capital
8 Applied 6 Pro Applied
Simplepay is hiring motivated Loan Officers to join its growing team in several regions across the country. This position offers a significant opportunity for individuals with strong communication skills and a passion for customer service to build a successful career in the financial sector. Loan Officers are expected to be self-driven and committed to achieving monthly performance targets related to disbursements and collections. Possible work locations for this role include Morogoro, Mbeya, and Tanga.
The primary responsibilities include reviewing and following up on open accounts for repayment collection, performing customer due diligence, and maintaining accurate KYC documentation. Loan Officers will also deliver high-quality customer service, manage front desk duties, and assist with various administrative tasks as assigned. The role requires a team player who can adhere strictly to company policies while actively contributing to the acquisition of new customers and the growth of the company's active customer base.
Key Requirements
High School education or equivalent; a diploma in a business-related field is a plus.
Strong communication and interpersonal skills to interact effectively with clients.
Previous experience in microfinance or the financial services sector is an added advantage.
Demonstrated ability in sales and negotiation to meet monthly disbursement targets.
Excellent time management skills and the ability to prioritize tasks efficiently.
0 Negotiable or Not Mentioned
Tanzania
48 days ago
gmail.com
13 Applied 9 Pro Applied
The On-Desk Recovery Loan Officer is a vital role at Hope Microcredit, focused on maintaining the integrity of our lending portfolio through diligent debt collection and client management. This high-energy position involves making over 300 calls daily to engage with clients regarding outstanding payments. You will be tasked with analyzing repayment data to identify defaulters quickly and implementing effective recovery strategies while maintaining a professional and firm approach.
The role operates in a fast-paced, target-driven environment and requires a candidate who is resilient and able to work under pressure. Working closely with field staff, you will track missed or delayed repayments and contribute to the overall improvement of the company’s recovery performance. This is an excellent opportunity for a results-oriented professional to demonstrate their negotiation skills and leadership potential within a supportive and growing financial institution.
Key Requirements
Advanced proficiency in Microsoft Excel for data analysis.
Strong skills in data analysis and tracking repayment trends.
Comfortable handling high-volume outbound calls (300+ daily).
Excellent negotiation and follow-up skills.
Target-driven, resilient, and able to work under pressure.