Best Talent Reach (BTR) 58 Jobs Found for "customer service"

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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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SALES INTERN @ DIGITS TECHNOLOGIES

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago digits.co.tz 8 Applied 6 Pro Applied

Digits Technologies is a fast-growing digital transformation company dedicated to helping businesses leverage technology for growth. We are currently expanding our team and looking for ambitious Sales Interns who are passionate about technology, communication, and building authentic business connections. This role offers a unique opportunity to gain hands-on experience in the tech industry and contribute to the future of digital solutions. As a Sales Intern, you will work closely with our sales and marketing teams to identify potential leads, engage with clients, and support the overall growth strategy of the company. You will have the chance to develop your communication skills, learn about various digital transformation tools, and build a professional network within the Tanzanian tech ecosystem. This position is ideal for individuals eager to start their career in sales and technology.

Key Requirements

Strong verbal and written communication skills in English and Swahili. Passion for technology and digital transformation solutions. Ability to build and maintain professional business connections. Eagerness to learn and adapt in a fast-paced environment. Proficiency in using CRM tools or basic office software (Excel, PowerPoint).
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SENIOR SALES EXECUTIVES @ JUBILEE HEALTH INSURANCE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago jubileetanzania.co.tz 8 Applied 6 Pro Applied

Jubilee Health Insurance is seeking a dedicated Senior Sales Executive to join East Africa's leading insurance brand. In this role, you will be responsible for developing and implementing growth strategies to expand into emerging markets and drive client acquisition. You will identify new market opportunities and tailor health insurance solutions to meet the specific needs of prospective corporate and retail clients. The role involves engaging with stakeholders, presenting customized insurance proposals, and collaborating with internal teams to ensure smooth client onboarding and product alignment.

Additionally, you will monitor sales performance using KPIs, CRM systems, and analytics to prepare regular reports for management. Ensuring compliance with regulatory requirements and maintaining ethical business practices is paramount. As part of an ISO-certified insurance group serving over 450,000 clients, you will play a critical role in maintaining Jubilee's reputation as a trusted wellness partner. Candidates should be passionate about building long-term client relationships and contributing to business growth in the competitive health insurance sector in Dar es Salaam.

Key Requirements

Bachelor's degree in a relevant field. Postgraduate qualification is an added advantage. Relevant certifications in Business Development or CRM. Data Protection or Insurance certifications are desirable. Professional membership in a relevant industry body.
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SALES REPRESENTATIVE @ DAY SPARKLE CONSULTANCY

~300,000 Mentioned Tanzania, Dar es Salaam 18 days ago daysparkle.co.tz 12 Applied 1 Casual Applied

Day Sparkle Consultancy is seeking a dedicated Sales Representative on behalf of a reputable client operating within the building materials industry. This role is based in the vibrant city of Dar es Salaam and requires a professional who is capable of driving sales growth and expanding the company's market presence. The successful candidate will be responsible for engaging with potential customers, understanding their construction needs, and providing expert advice on suitable building materials. The monthly salary for this position is TZS 300,000.

As a Sales Representative, you will play a critical role in the client's business development strategy. Your daily tasks will include identifying new business opportunities, conducting site visits, and negotiating contracts to ensure customer satisfaction and loyalty. Candidates must possess excellent communication skills and the ability to work independently to achieve set targets. This is an immediate start opportunity for a motivated individual looking to build a career in the building materials sector in Tanzania.

Key Requirements

Minimum of 2 years’ sales experience Must be 25 years and above Strong communication and negotiation skills Ability to start immediately Prior experience working in the building materials or hardware sector
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FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 7 Pro Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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OPERATIONS OFFICER (ADMIN FUNCTION) @ VIVA DIGITAL CENTER

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago gmail.com 5 Applied 4 Pro Applied

VIVA Digital Center is seeking an energetic Operations Officer to manage administrative functions within our dynamic learning hub. This role focuses on empowering youth through practical business and ICT skills, requiring a candidate who can handle office coordination and student engagement effectively. Responsibilities include managing daily administrative tasks, supporting marketing initiatives, and maintaining accurate financial records. The ideal candidate will be a recent graduate with a passion for community development and organizational excellence. The successful candidate will work in a fast-paced environment where they will be the primary point of contact for students and visitors. This position is highly suitable for individuals residing in Dar es Salaam who are eager to kickstart their career in business administration and marketing. You will be part of a team committed to innovation and digital empowerment.

Key Requirements

Diploma in Business Administration, Marketing, Public Administration, or a related field. Graduated within the last 1–3 years. Strong communication and organizational skills. Basic ICT proficiency including MS Office, email, and digital filing systems. Interest in youth development, training, and community engagement.
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PROCUREMENT OFFICER @ WEST SECURITY SERVICES LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago westsecurity.co.tz 10 Applied 7 Pro Applied

West Security Services Ltd is seeking a dedicated Procurement Officer to oversee our purchasing operations and supply chain management. This role is essential for ensuring that the company maintains its high standards of security by providing necessary equipment, uniforms, and services at the most competitive prices and highest quality. The successful candidate will be instrumental in identifying potential suppliers, negotiating favorable contracts, and maintaining long-term vendor relationships to support our operational efficiency across the region. In this position, you will be responsible for the entire procurement lifecycle, including sourcing, vetting, and inventory management. You will monitor stock levels for critical items like security gear and uniforms, ensuring timely reordering while adhering to both internal policies and Tanzanian regulatory standards. We are looking for a professional with a high degree of integrity and proficiency in data tracking who can work efficiently under pressure to meet the demands of a fast-paced security environment.

Key Requirements

Minimum of a Diploma in Procurement, Supply Chain Management, or a related field. Strong negotiation and networking abilities to secure high-quality goods at competitive rates. Good understanding of supply chain procedures and purchasing workflows. Proficiency in Microsoft Excel for data tracking, reporting, and inventory analysis. High level of integrity and transparency in handling procurement activities.
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CALL CENTER AGENTS @ BIOVITA COMPANY

~600,000 Mentioned Tanzania, Dar es Salaam 20 days ago gmail.com 10 Applied 7 Pro Applied

Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.

Key Requirements

Female applicants only as per specific hiring criteria. Previous experience in sales or customer care is highly preferred. Excellent verbal communication skills and a professional phone manner. Ability to handle customer inquiries with patience and clarity. Strong interpersonal skills to build positive relationships with clients.
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