0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
equitybank.co.tz
6 Applied 4 Pro Applied
We are looking for a dynamic and results-oriented Manager Corporate & Public Sector to join our team in Zanzibar. This role is pivotal in driving growth and managing key relationships within both the corporate and public sectors on the island. The successful candidate will be responsible for identifying business opportunities, providing expert financial solutions, and maintaining robust client portfolios in line with the bank's strategic goals.
Key responsibilities include client acquisition, retention, and deepening relationships through a comprehensive understanding of client needs. You will be expected to achieve ambitious sales targets, conduct thorough financial assessments, and collaborate with product teams to deliver innovative banking solutions. A strong understanding of the local business environment in Zanzibar is essential for success in this role.
Key Requirements
Extensive experience in both corporate and public sector banking
Proven track record in client acquisition, retention, and portfolio growth
In-depth knowledge of banking products, services, and credit processes
Demonstrated ability to achieve and exceed sales and business development targets
Strong analytical skills for financial statement analysis and credit risk assessment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 1 Casual Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
6 Applied 4 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
22 Applied 15 Pro Applied
Infinity Developments is looking for a Fleet Manager to oversee the daily operations, maintenance, and tracking of heavy machinery. You will ensure strict compliance with safety regulations and transport laws while managing fuel logs, spare parts inventory, and maintenance schedules. This role is critical for the operational efficiency of our construction and logistics projects in Zanzibar.
The Fleet Manager will be responsible for the longevity and reliability of our heavy equipment. You will lead a team of operators and interact with mechanics to ensure all machinery is serviced on time. Your management will directly impact project timelines and cost-efficiency by reducing equipment downtime.
Key Requirements
Degree or Advanced Diploma in Logistics, Transport Management, or Mechanical Engineering
3+ years of experience managing heavy construction/mining machinery fleets
Deep knowledge of heavy machinery maintenance and operation
Experience managing fuel logs and spare parts inventory
Strong understanding of transport laws and safety regulations
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
14 Applied 10 Pro Applied
The Sales & Marketing Manager at Roar Capital will be responsible for driving revenue and increasing brand awareness for our properties in Zanzibar. You will design and execute innovative marketing strategies, manage corporate accounts, and oversee all promotional activities to ensure the hotel remains a top choice for travelers. Your role includes analyzing market data to identify new business opportunities and adjusting strategies to stay ahead of competitors. You will collaborate closely with other departments to deliver a seamless guest experience while ensuring all marketing efforts align with the company's financial goals and brand identity.
Key Requirements
Bachelor's degree in Marketing, Hospitality, or Business.
Minimum of 3-5 years experience in hotel sales and marketing.
Strong understanding of the Zanzibar hospitality market.
Proven ability to meet and exceed sales targets.
Excellent communication and negotiation skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar Michamvi Kae
11 days ago
jazhotels.com
8 Applied 6 Pro Applied
Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.
In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.
Key Requirements
Must be a Tanzanian national
Proven experience in recreation management or a similar role within the hospitality industry
Strong leadership skills to manage and motivate a recreation team
Ability to design and supervise diverse guest entertainment programs
Excellent interpersonal and communication skills for guest interaction
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
28 Applied 20 Pro Applied
The Residence Zanzibar is currently recruiting for the position of Store keeper to manage our inventory and warehouse operations effectively. The successful candidate will be responsible for receiving goods, recording entries accurately in our systems, and issuing materials to various departments as required. Maintaining an organized, labeled, and clean storage environment is a key part of this role to ensure efficient operations and stock safety. This position ensures that the resort has the necessary supplies to operate smoothly on a daily basis.
Candidates should have at least two years of experience in storekeeping or inventory management. Computer literacy, particularly in Microsoft Excel and specific stock management systems, is required to maintain accurate records and assist with regular audits and stock takes. The role requires a high level of integrity and the ability to produce detailed reports on stock levels and movements. This is a vital position within our operations team that requires a disciplined and methodical approach to work.
Key Requirements
Minimum 2 years of experience in storekeeping or inventory management.
Ability to receive, record, and issue material in store accurately.
Ability to maintain accurate inventory and stock levels.
Ensure proper storage, labelling, and cleanliness of the store.
Assist in regular stock takes and internal audits.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
17 days ago
theresidence.com
21 Applied 15 Pro Applied
The Residence Zanzibar is a luxury five-star resort located on the southwest coast of Zanzibar, near the village of Kizimkazi. We are seeking a diligent and organized Store Keeper to manage our inventory and supply operations. The role involves overseeing the storage and distribution of materials to ensure the resort's high-end hospitality services operate smoothly. You will be responsible for maintaining the physical and digital integrity of our stores, contributing to the exceptional standards expected by our guests at this 32-hectare tropical estate.
The successful candidate will be tasked with receiving goods, maintaining accurate stock levels, and participating in regular audits to ensure financial and operational transparency. This position requires a professional who is detail-oriented and proficient in stock management systems. By joining the global collection of The Residence by Cenizaro, you will have the opportunity to grow within a prestigious environment that blends Swahili, Omani, Indian, and European cultures. Your work will directly support our commitment to sustainable tourism and community excellence in the Zanzibar region.
Key Requirements
Minimum 2 years of experience in storekeeping or inventory management.
Proficiency in receiving, recording, and issuing materials within a store environment.
Ability to maintain accurate inventory and stock levels at all times.
Commitment to ensuring proper storage, labelling, and cleanliness of the store area.
Capability to assist in formal stock takes and financial audits.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
18 days ago
maisha-matamu.com
15 Applied 11 Pro Applied
Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.
Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.
Key Requirements
Bachelor degree in Hospitality Business Administration or equivalent.
3 - 5 years of experience as a Receptionist or Front Desk Agent.
Excellent communication and interpersonal skills.
Proficiency in using Property Management Systems (PMS) and office software.
Fluency in English; knowledge of Swahili or another language is a plus.