0 Negotiable or Not Mentioned
Tanzania
6 days ago
zenopay.net
59 Applied 41 Pro Applied
ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.
As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.
Key Requirements
Excellent communication skills in English and Swahili.
Strong problem-solving abilities and critical thinking.
Proficiency in using CRM software and help desk tools.
Ability to handle high-volume customer inquiries via chat and email.
Patience and empathy when dealing with client issues.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
12 Applied 8 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 6 Pro Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
keewaytz.com
21 Applied 15 Pro Applied
Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.
Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.
Key Requirements
1-2 years of experience in sales and marketing or telemarketing roles.
Strong communication and interpersonal skills to engage effectively with customers.
Proven persuasion and negotiation abilities to drive sales and close deals.
Customer service orientation with a helpful and problem-solving mindset.
Proficiency in using CRM software or sales databases for recording activities.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
nyumbanimarketing.com
10 Applied 3 Ultra Applied
Nyumbani Marketing is currently seeking a dedicated Sales & Marketing Manager to oversee our Printing & Promotion Department. This role is central to our growth, focusing on the development and execution of sales strategies that drive orders and increase revenue. The ideal candidate will be a self-starter capable of identifying and approaching potential clients, while maintaining a high standard of professional communication throughout the sales process—from initial inquiry to final delivery and after-sales follow-up.
In this position, you will leverage digital marketing channels such as Instagram and online advertisements to generate consistent leads. Success in this role requires a deep understanding of the printing, branding, and promotional items industry, along with the ability to collaborate effectively with internal design and production teams. Your primary objective will be to ensure all client requirements are met efficiently while expanding the company’s footprint in the advertising services market.
Key Requirements
Experience or strong knowledge in printing, branding, promotional items, or advertising services.
Proven ability to develop and execute sales strategies to increase orders and revenue.
Strong background in identifying, approaching, and following up with potential clients.
Proficient in managing client communication from inquiry to after-sales follow-up.
Hands-on experience using digital marketing channels like Instagram and online ads for lead generation.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
epicbr.co.tz
9 Applied 6 Pro Applied
The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.
Key Requirements
Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field.
Minimum of 3 years of experience in business development, enterprise sales, or digital solutions.
Strong background in B2B sales and relationship management within the ICT or telecom sectors.
Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI.
Superior presentation, negotiation, and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
ymail.com
12 Applied 8 Pro Applied
Join our vibrant bakery team in Dar es Salaam as a Bakery Attendant, where you will help deliver excellent customer service in a fast-paced environment. We are hiring 15 energetic and presentable female attendants to welcome customers, process orders, and manage payments professionally. Your role is crucial in creating a positive atmosphere for our guests while ensuring the service area remains clean, organized, and inviting.
In addition to front-end service, you will promote our bakery products, handle customer inquiries, and support daily operations to ensure a seamless experience for every visitor. This is an excellent opportunity for young, team-oriented individuals who are passionate about hospitality and retail service. Candidates must be able to work well in a team and maintain high standards of customer care and operational efficiency throughout their shift.
Key Requirements
Female applicants only as per operational requirements.
Age between 18 and 28 years.
Minimum O-Level education or higher.
Good communication and interpersonal skills.
Energetic, presentable, and team-oriented personality.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
theteambuilders.ae
15 Applied 11 Pro Applied
We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.
Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.
Key Requirements
Fluent in both Russian and English (verbal and written) is mandatory.
Mandatory prior experience in guest relations within the hotel industry.
Excellent communication and interpersonal skills.
Professional appearance and a warm, welcoming demeanor.
Ability to handle guest complaints and issues with diplomacy and tact.