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TEMPORARY MERL ASSISTANT @ PLAN INTERNATIONAL TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago plan-international.org 42 Applied 29 Pro Applied

Plan International Tanzania is seeking to recruit a skilled and detail-oriented Temporary MERL Assistant to support the Rapid Pre-Project Assessment for the proposed Inclusive Digital Futures project. The primary purpose of this assignment is to provide robust evidence to strengthen project design and ensure interventions are responsive to the needs of youth, women, persons with disabilities, and various stakeholders. The successful candidate will be responsible for finalizing data collection tools, facilitating pre-testing, and coordinating with local government authorities to identify and mobilize target respondents across several operational areas.

The project activities and data collection will take place across several regions in Tanzania, specifically Geita, Mwanza, Mara, Morogoro, Pwani, Rukwa, Katavi, and Kigoma. The assistant will oversee smooth interviews and consultation meetings, supervise enumerators, and ensure strict adherence to ethical standards and data collection protocols. This role also involves significant reporting responsibilities, including assisting in the transcription of qualitative data and writing comprehensive reports in accordance with approved structures. It is a fantastic opportunity for individuals passionate about children's rights and digital inclusivity to contribute to meaningful humanitarian work.

Key Requirements

Bachelor degree in development studies, social sciences, M&E, Demography, gender studies, or statistics Experienced in data collection for social science research, ideally with a focus on M&E Basic skills in quantitative and qualitative data collection Basic skills in utilizing digital tools for data collection Interest working in field and communities
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 12 Applied 8 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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EXPERIENCED DATA ENUMERATORS (4 POSITIONS) @ MATENGO NAJMA

0 Negotiable or Not Mentioned Tanzania 7 days ago gmail.com 168 Applied 118 Pro Applied

The organization is seeking four dedicated and experienced Data Enumerators to support large-scale data collection activities across various regions in Tanzania. This role involves conducting field surveys, research interviews, and enumeration tasks to ensure the gathering of high-quality, accurate data for project evaluation and analysis. Successful candidates will be responsible for representing the organization professionally in the field while adhering to strict data collection protocols and ethical guidelines.

Selected enumerators will be required to participate in mandatory training sessions prior to field deployment to ensure consistency and reliability in data gathering techniques. The role demands individuals who are physically fit and willing to travel to diverse and sometimes remote locations. Candidates must possess excellent interpersonal skills to interact effectively with community members and stakeholders. By providing precise and timely data, enumerators play a critical role in the success of research initiatives aimed at improving social and economic outcomes across the country.

Key Requirements

Previous experience in data collection, surveys, research, or field enumeration Ability to collect accurate and high-quality data through various methodologies Good communication skills in both English and Swahili Availability to participate in field activities as required across different regions Proficiency in using mobile data collection tools such as ODK or KoboCollect
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QUALITY CONTROL OFFICER (QC) - 2 POSITIONS @ NEELKANTH SALT LIMITED

0 Negotiable or Not Mentioned Tanzania, Mkuranga 8 days ago neelkanthsalt.com 121 Applied 85 Pro Applied

Neelkanth Salt Limited is seeking two highly motivated and experienced individuals to join their team as Quality Control Officers at their facility in Mkuranga, Pwani. The successful candidates will be responsible for ensuring that all raw materials, in-process materials, and finished salt products meet the highest quality and safety standards. This role involves rigorous monitoring of production processes, identifying deviations, and implementing corrective actions to maintain excellence in manufacturing.

Key duties include conducting laboratory tests, maintaining and calibrating equipment, and performing regular quality audits. The role requires a strong understanding of food safety regulations, including GMP, HACCP, and ISO standards. Candidates will work closely with the production team to support continuous improvement initiatives and ensure full compliance with company quality procedures. This position is ideal for professionals with a background in Food Science looking to advance their careers in a dynamic manufacturing environment.

Key Requirements

Bachelor's Degree in Food Science and Technology or a related field. Minimum of 2–3 years of experience in Quality Control. Previous experience in a food manufacturing environment preferred. Deep knowledge of food safety standards and quality assurance systems. Proficiency in laboratory testing procedures and equipment operation.
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HEAD OF CUSTOMER SUCCESS - DEVICE FINANCING @ SELECT GLOBAL

0 Negotiable or Not Mentioned Tanzania 8 days ago selectglobal.co.in 7 Applied 5 Pro Applied

We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.

Key Requirements

7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations 3+ years in a leadership role Proven experience managing and scaling large call center operations Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies Strong leadership and analytical skills
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FOOD & BEVERAGE MANAGER @ LIMITLESS RECRUITMENT JOBS

~2,800 Mentioned Tanzania, Zanzibar 8 days ago outlook.com 12 Applied 8 Pro Applied

An exciting opportunity is available for an experienced, charismatic, and hands-on Food & Beverage Manager to join a stunning boutique luxury resort in Zanzibar. We are seeking a passionate hospitality professional with a strong background in ultra-luxury boutique properties who understands that true luxury lies in personalised service, exceptional attention to detail, and genuine guest engagement. This is a highly operational role for a leader who thrives on the floor and plays a key role in elevating the guest experience, driving service excellence, and ensuring strong financial performance across the F&B division. The package includes USD 2,800 to 3,200 NET per month depending on experience. The successful candidate will receive a full expat package including company accommodation, flights to Zanzibar, meals, visa, and medical insurance. This is a single status contract designed for a professional ready to thrive in an exclusive island resort environment. Annual return flights are also included as part of the benefits.

Key Requirements

Proven experience as a Food & Beverage Manager within a luxury 5-star boutique hotel or resort Strong understanding of high-end, personalised hospitality and luxury guest experiences Previous island, remote resort, or boutique luxury property experience is required Hands-on management style with excellent floor presence and guest interaction skills Strong commercial acumen including budgeting, cost control, purchasing, and stock management
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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 7 Applied 5 Pro Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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GRADE 1 TEACHER (1 POSITION) @ NJOMBE DAY PRIMARY SCHOOL

0 Negotiable or Not Mentioned Tanzania, Njombe 9 days ago gmail.com 8 Applied 6 Pro Applied

We are looking for an enthusiastic Grade 1 Teacher to help students transition into primary school education at Njombe Day. This role is pivotal in building the foundation for literacy and numeracy skills. The ideal candidate will have a deep understanding of early childhood development and the patience required to manage a dynamic classroom of young learners while maintaining a positive and disciplined atmosphere.

Candidates should be prepared to demonstrate their teaching techniques during the interview process. The school offers a collaborative working environment where creativity is encouraged. Please note that for this specific Grade 1 position, male applicants are given priority in the selection process to meet our institutional staffing goals.

Key Requirements

Must hold a Degree, Diploma, or Certificate in Education. Excellent command of the English language. High level of integrity and professional accountability. Proven ability to use creative teaching strategies. Patience and compassion when dealing with young students.
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TEACHER - MATHEMATICS AND SCIENCE - 1 POSITION @ LOUIS PRE AND PRIMARY SCHOOL

0 Negotiable or Not Mentioned Tanzania, Morogoro 9 days ago gmail.com 8 Applied 6 Pro Applied

We are looking for a competent and results-driven Teacher specialized in Mathematics and Science to join our academic team. The ideal candidate will be responsible for delivering high-quality instruction, preparing lesson plans, and assessing student progress in these core subjects. The goal is to foster a love for learning and ensure students achieve academic excellence in a competitive environment.

Experience teaching in English Medium Schools is a significant advantage, as the medium of instruction is English. The position is based at our school in Mbingu, Morogoro. Candidates must demonstrate professionalism and the ability to maintain a positive classroom environment while working independently or as part of a team.

Key Requirements

Must be competent in teaching Mathematics Must be competent in teaching Science Experience in English Medium Schools is an advantage Good communication skills High level of discipline and professionalism
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