Best Talent Reach (BTR) 100 Jobs Found for "quality management"

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RELATIONSHIP MANAGER @ EXIM BANK

0 Negotiable or Not Mentioned Tanzania, Arusha 6 days ago eximbank.co.tz 6 Applied 2 Ultra Applied

Exim Bank is seeking a dedicated Relationship Manager to join its Retail department in Arusha. The primary objective of this role is to drive business growth by deepening relationships and managing both key and potential customers. The successful candidate will be responsible for the sales of liabilities, acquisitions, cash management, credit cards, and various retail products to maximize revenue and achieve specific sales targets. This position plays a critical role in the bank's mission to provide innovative banking solutions and superior customer service.

Key responsibilities include serving as the primary point of contact for a portfolio of customers, driving growth in CASA/FD and asset portfolios, and identifying cross-selling opportunities. The Relationship Manager will also work closely with branch managers to anticipate issues, offer professional solutions, and use referrals to expand the client base. Candidates must have a strong understanding of all products and services offered by Exim Bank to effectively serve clients and provide informed choices for their everyday banking needs.

Key Requirements

University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing. Minimum of two years relevant working experience in a similar position within the banking sector. Computer literacy and knowledge of new evolving technology systems relevant to the financial industry. Ability to assess customer needs and develop or recommend products that suit those specific needs. Self-confident, ambitious, and willing to take on significant challenges in a competitive market.
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.

You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Front Office Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Hospitality Management
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FOOD & BEVERAGE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 7 Applied 1 Casual Applied

Jaz Adonia invites applications for the position of Food & Beverage Manager to direct and organize our culinary and bar services. You will be responsible for the profitability and operational efficiency of our dining outlets, ensuring that quality standards are upheld in food preparation, presentation, and service. This role involves menu planning, inventory management, and vendor negotiations, alongside maintaining strict adherence to health and safety standards.

A significant portion of this role focuses on team leadership and development, where you will provide guidance and training to F&B staff to deliver outstanding guest experiences. You will monitor market trends to introduce innovative dining concepts and ensure our offerings remain competitive and exciting. If you are a results-oriented professional with a passion for the food and beverage industry and a proven track record in management, we look forward to hearing from you.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Food & Beverage Manager position or closely related managerial role. Extensive experience within the hospitality industry. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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WAREHOUSE SUPERVISOR (02 POSITIONS) @ JOHN GWAZA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago gmail.com 37 Applied 26 Pro Applied

We are seeking two highly organized and experienced Warehouse Supervisors to oversee our daily warehouse operations in Dar es Salaam. The successful candidates will be responsible for managing a dedicated team, ensuring the efficiency of warehouse activities, and maintaining accurate records through the use of Warehouse Management Systems. This role is pivotal in optimizing our supply chain and logistics processes to ensure timely delivery and inventory accuracy. The ideal candidate should possess a strong background in procurement and warehouse management, with the ability to lead and motivate staff to achieve operational excellence. Key responsibilities include monitoring inventory levels, generating detailed reports, and ensuring adherence to safety protocols within the warehouse environment. We are looking for individuals who are detail-oriented, proactive, and capable of working in a fast-paced setting to meet organizational goals.

Key Requirements

Bachelor Degree in Procurement and Warehouse related fields Experience as Warehouse Officer for not less than 5 years Ability to manage and lead a team Previous experience working in Warehouse department with warehouse activities Aware of Warehouse Management Systems (WMS)
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BUSINESS RELATIONSHIP @ ZENOPAY PRO

0 Negotiable or Not Mentioned Tanzania 6 days ago zenopay.net 12 Applied 8 Pro Applied

ZenoPay Pro is looking for a Business Relationship officer to manage and expand our corporate partnerships in Tanzania. This role involves building long-term relationships with key stakeholders and ensuring that our payment products meet the needs of diverse business sectors. You will be responsible for driving growth through strategic outreach and maintaining high levels of client satisfaction.

Joining our team means being part of an innovative culture where your contributions directly impact the company's success. We provide a supportive environment that encourages professional growth and provides the tools necessary to excel in the competitive fintech market. If you are a results-oriented professional, we want to hear from you.

Key Requirements

Strong networking and relationship-building skills. Proven track record in sales or account management. Excellent presentation and negotiation skills. Understanding of the financial services landscape in Tanzania. Ability to identify and pursue new business opportunities.
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SOCIAL MEDIA HANDLER @ KAZIBORA.CO.TZ

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago kazibora.co.tz 11 Applied 8 Pro Applied

The Social Media Handler will be the voice of the client’s brand across various digital platforms, focusing on building community engagement and brand awareness. You will be responsible for creating, scheduling, and publishing high-quality content that resonates with the target audience. This includes monitoring trends and responding to comments and messages in a timely and professional manner to maintain a positive online presence.

You will also be required to track and analyze social media performance metrics to assess the effectiveness of different campaigns. By using these insights, you will refine strategies to improve reach and interaction rates. Collaboration with marketing and creative teams is essential to ensure that social media efforts align with broader company goals and maintain a consistent visual and verbal identity.

Key Requirements

Degree in Marketing, Communications, or a related field. Proven experience in managing professional social media accounts. Expertise in platforms like LinkedIn, Instagram, Facebook, and Twitter. Basic graphic design skills using tools like Canva or Adobe Spark. Excellent written and verbal communication skills in English and Swahili.
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HEAD OF TAX AND COMPLIANCE @ KAZIBORA.CO.TZ

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago kazibora.co.tz 6 Applied 4 Pro Applied

The Head of Tax and Compliance will lead the strategic management of all tax-related matters and ensure the organization adheres to all local and international regulations. This senior role involves designing and implementing robust tax strategies to minimize risks while ensuring full compliance with the Tanzania Revenue Authority (TRA) and other regulatory bodies. You will serve as the primary point of contact for external audits and regulatory inquiries.

In addition to technical tax oversight, you will be responsible for building a culture of compliance across the organization. This includes training staff on regulatory requirements, monitoring internal controls, and staying ahead of changes in legislation that may impact the business. As a key advisor to the executive team, you will provide high-level insights on the tax implications of business decisions and long-term expansion plans.

Key Requirements

Bachelor's degree in Finance, Accounting, Law, or a related field. Post-graduate qualification in Tax Management or a professional certification (CPA/ACCA). Minimum 7 years of professional experience in tax and compliance. Deep understanding of Tanzanian Tax Laws and International Tax Standards. Proven experience in managing complex tax audits and TRA relations.
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RELATIONSHIP OFFICERS / MANAGERS @ FIRST HOUSING TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago firsthousing.co.tz 33 Applied 23 Pro Applied

First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.

Key Requirements

Minimum of 3 years of experience in customer relationship management within the banking sector. Extensive knowledge and understanding of various banking products and financial services. Proven ability to build and maintain long-term professional relationships with clients. Strong analytical skills to assess client needs and provide tailored financial solutions. Excellent verbal and written communication skills in English and preferably Swahili.
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 15 Applied 11 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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