0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
15 Applied 11 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
jazhotels.com
6 Applied 1 Casual Applied
We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.
Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.
Key Requirements
Tanzanian National Only.
Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role.
Hospitality industry background is mandatory.
Proven leadership and team management skills.
Strong communication and interpersonal abilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
gmail.com
37 Applied 26 Pro Applied
We are seeking two highly organized and experienced Warehouse Supervisors to oversee our daily warehouse operations in Dar es Salaam. The successful candidates will be responsible for managing a dedicated team, ensuring the efficiency of warehouse activities, and maintaining accurate records through the use of Warehouse Management Systems. This role is pivotal in optimizing our supply chain and logistics processes to ensure timely delivery and inventory accuracy. The ideal candidate should possess a strong background in procurement and warehouse management, with the ability to lead and motivate staff to achieve operational excellence. Key responsibilities include monitoring inventory levels, generating detailed reports, and ensuring adherence to safety protocols within the warehouse environment. We are looking for individuals who are detail-oriented, proactive, and capable of working in a fast-paced setting to meet organizational goals.
Key Requirements
Bachelor Degree in Procurement and Warehouse related fields
Experience as Warehouse Officer for not less than 5 years
Ability to manage and lead a team
Previous experience working in Warehouse department with warehouse activities
Aware of Warehouse Management Systems (WMS)
0 Negotiable or Not Mentioned
Tanzania
8 days ago
coastal.co.tz
15 Applied 11 Pro Applied
Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.
Key Requirements
Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field
Proven experience in charter sales and charter operations within Tanzania
Strong communication, negotiation, and relationship-building skills
Ability to work independently and achieve performance targets
Excellent organizational and customer service skills
0 Negotiable or Not Mentioned
Tanzania
8 days ago
selectglobal.co.in
6 Applied 4 Pro Applied
We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.
Key Requirements
7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations
3+ years in a leadership role
Proven experience managing and scaling large call center operations
Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies
Strong leadership and analytical skills
0 Negotiable or Not Mentioned
Tanzania, Arusha
8 days ago
postaresume.co.in
16 Applied 11 Pro Applied
A leading Tours and Travels company based in Arusha, Tanzania, is seeking a dedicated and detail-oriented Finance Professional to join their growing team. This role is central to maintaining the financial health of the organization, requiring a candidate who can navigate the complexities of accounting and bookkeeping within the tourism sector. The successful applicant will be responsible for managing day-to-day financial activities, ensuring that all records are accurate and up-to-date while supporting the broader administrative operations of the firm. In this position, you will be expected to prepare comprehensive financial reports and statements that guide business decisions. Key tasks include reconciling financial transactions, monitoring cash flow, and overseeing expense management to ensure fiscal responsibility. The ideal candidate will have a strong grasp of financial policies and accounting standards, contributing to the overall efficiency and compliance of the finance department. This is a full-time, office-based role offering the opportunity to work in a dynamic and fast-paced environment.
Key Requirements
Bachelor's Degree in Accounting, Finance, or a closely related field.
Minimum of 3 years of professional experience in accounting or bookkeeping roles.
Demonstrated expertise in financial reporting and preparation of financial statements.
Proven ability to manage day-to-day accounts and perform complex reconciliations.
Strong knowledge of finance operations and cash flow management techniques.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
14 Applied 10 Pro Applied
Roar Capital is seeking an experienced Food & Beverage Manager to lead our dining and beverage operations in Zanzibar. You will be responsible for overseeing all aspects of the F&B department, including staff management, menu development, and financial performance, ensuring every guest enjoys a world-class dining experience. This role requires a leader who can balance administrative duties with floor presence, mentoring staff to provide exceptional service. You will work to optimize inventory, manage supplier relationships, and ensure full compliance with all health and safety regulations.
Key Requirements
Degree or Diploma in Hospitality or F&B Management.
At least 5 years of management experience in a high-volume F&B environment.
Strong leadership and team management capabilities.
Comprehensive knowledge of food and beverage trends.
Proven track record in cost control and revenue maximization.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
dmg.co.tz
11 Applied 8 Pro Applied
Dmg Comrades is inviting applications from ambitious students for Open Field Positions based in Dar es Salaam. This internship-style role is specifically tailored for ongoing students in Project Management, Business Administration, and Economics who are eager to bridge the gap between theory and practice. The positions are located at our Urisino Estate office on New Bagamoyo Road, providing a strategic hub for field operations and corporate learning. Candidates will have the opportunity to apply their classroom knowledge to real-world scenarios while building a professional foundation in their respective fields. Successful candidates will be responsible for supporting project workflows, engaging in field-level data collection, and assisting with general business administration tasks. This opportunity allows students to develop a professional network and gain insights into the industry's operational challenges. Candidates should be ready to work in a fast-paced environment and demonstrate a strong commitment to learning and professional growth. The office is specifically located at Morocco, New Bagamoyo Rd, Urisino Estate, Plot No. 7.
Key Requirements
Ongoing student studying Project Management
Ongoing student studying Business Administration or Management
Ongoing student studying Economics
Strong analytical and problem-solving skills
Excellent verbal and written communication abilities
~600,000 Mentioned
Tanzania, Dar es Salaam
7 days ago
keewaytz.com
60 Applied 42 Pro Applied
The Administration Officer will play a vital role in ensuring the smooth and efficient operation of the Keewaytz office in Dar es Salaam. This position involves managing daily administrative procedures, maintaining comprehensive company records, and organizing essential business documentation. The successful candidate will be responsible for coordinating schedules, arranging travel, and providing general support to the management team to facilitate productive business activities. Salary 600-700k Gross. In addition to core administrative tasks, the officer will prepare detailed reports and presentations, ensuring all business documents meet professional standards. The role requires a proactive individual with strong interpersonal skills who can act as a central point of contact for office inquiries. By maintaining high standards of organization and efficiency, the Administration Officer contributes directly to the overall operational success and professional environment of the company.
Key Requirements
Diploma or Bachelor's degree in Business Administration, Public Administration, or Management.
At least 1 to 3 years of proven experience in an administrative or office support role.
Strong proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint.
Excellent organizational and time-management skills to handle multiple tasks.
Effective verbal and written communication skills in both English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
gmail.com
15 Applied 2 Casual Applied
We are seeking a highly skilled and experienced IT Manager to join our dynamic team in Dar es Salaam, Tanzania. The successful candidate will be responsible for overseeing and managing plant-wide IT infrastructure, network operations, and system security within a manufacturing environment. This role requires a professional who can ensure authorized access to company systems, implement IT policies, and monitor communication across factory network hubs, including SAP and IQS systems.
In addition to technical oversight, the IT Manager will supervise the maintenance of all IT assets, from desktops and printers to fiber networks and CCTV systems. You will lead daily IT review meetings to address operational challenges and ensure high connectivity performance. The ideal candidate will also be responsible for preparing and updating network diagrams and reviewing existing VLAN architecture to optimize network efficiency and security. If you have a strong background in manufacturing IT and possess excellent troubleshooting and team management skills, we encourage you to apply for this pivotal role.
Key Requirements
Proven experience as an IT Manager or similar role in a manufacturing environment.
Strong knowledge of networking, VLANs, fiber optics, and IT infrastructure management.
In-depth understanding of SAP connectivity and IQS systems.
Hands-on experience with CCTV systems and mobile connectivity monitoring.
Excellent troubleshooting skills for hardware including desktops, laptops, and printers.