0 Negotiable or Not Mentioned
Tanzania
7 days ago
plan-international.org
42 Applied 29 Pro Applied
Plan International Tanzania is seeking to recruit a skilled and detail-oriented Temporary MERL Assistant to support the Rapid Pre-Project Assessment for the proposed Inclusive Digital Futures project. The primary purpose of this assignment is to provide robust evidence to strengthen project design and ensure interventions are responsive to the needs of youth, women, persons with disabilities, and various stakeholders. The successful candidate will be responsible for finalizing data collection tools, facilitating pre-testing, and coordinating with local government authorities to identify and mobilize target respondents across several operational areas.
The project activities and data collection will take place across several regions in Tanzania, specifically Geita, Mwanza, Mara, Morogoro, Pwani, Rukwa, Katavi, and Kigoma. The assistant will oversee smooth interviews and consultation meetings, supervise enumerators, and ensure strict adherence to ethical standards and data collection protocols. This role also involves significant reporting responsibilities, including assisting in the transcription of qualitative data and writing comprehensive reports in accordance with approved structures. It is a fantastic opportunity for individuals passionate about children's rights and digital inclusivity to contribute to meaningful humanitarian work.
Key Requirements
Bachelor degree in development studies, social sciences, M&E, Demography, gender studies, or statistics
Experienced in data collection for social science research, ideally with a focus on M&E
Basic skills in quantitative and qualitative data collection
Basic skills in utilizing digital tools for data collection
Interest working in field and communities
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
14 Applied 10 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
firsthousing.co.tz
33 Applied 23 Pro Applied
First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.
Key Requirements
Minimum of 3 years of experience in customer relationship management within the banking sector.
Extensive knowledge and understanding of various banking products and financial services.
Proven ability to build and maintain long-term professional relationships with clients.
Strong analytical skills to assess client needs and provide tailored financial solutions.
Excellent verbal and written communication skills in English and preferably Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
epicbr.co.tz
9 Applied 6 Pro Applied
EpicBR is looking for an experienced Legal Counsel to join our team in Dar es Salaam. In this role, you will serve as the primary advisor to management on legal risks and matters affecting the company. Your responsibilities will include drafting, reviewing, and negotiating various legal documents and ensuring the company remains in full compliance with all relevant laws, regulations, and internal policies. You will also act as the key liaison with external legal counsel and regulatory bodies.
Beyond advisory duties, you will manage disputes, claims, and litigation matters while conducting ongoing research to keep the organization updated on legislative changes. You will be the custodian of all company legal documents and support corporate governance processes, including the preparation of board meetings and record-keeping. The position requires a highly ethical professional with a proven track record in commercial law and a valid practicing certificate as an advocate.
Key Requirements
Bachelor of Law (LLB) from a recognized institution.
Admission as an advocate with a valid practicing certificate.
5+ years of relevant legal experience in similar or related roles.
Excellent knowledge of corporate, commercial, and regulatory compliance laws.
Skilled in drafting, reviewing, and negotiating a wide range of commercial agreements.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
gmail.com
168 Applied 118 Pro Applied
The organization is seeking four dedicated and experienced Data Enumerators to support large-scale data collection activities across various regions in Tanzania. This role involves conducting field surveys, research interviews, and enumeration tasks to ensure the gathering of high-quality, accurate data for project evaluation and analysis. Successful candidates will be responsible for representing the organization professionally in the field while adhering to strict data collection protocols and ethical guidelines.
Selected enumerators will be required to participate in mandatory training sessions prior to field deployment to ensure consistency and reliability in data gathering techniques. The role demands individuals who are physically fit and willing to travel to diverse and sometimes remote locations. Candidates must possess excellent interpersonal skills to interact effectively with community members and stakeholders. By providing precise and timely data, enumerators play a critical role in the success of research initiatives aimed at improving social and economic outcomes across the country.
Key Requirements
Previous experience in data collection, surveys, research, or field enumeration
Ability to collect accurate and high-quality data through various methodologies
Good communication skills in both English and Swahili
Availability to participate in field activities as required across different regions
Proficiency in using mobile data collection tools such as ODK or KoboCollect
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
hertucompanyltd.co.tz
12 Applied 4 Ultra Applied
Join HERTU Mushrooms Initiative and be part of a mission-driven agribusiness transforming lives through sustainable mushroom farming, nutrition improvement, and income generation. As a Sales Representative, you will play a crucial role in expanding our market presence and promoting our core values of health and sustainability across the region. This is an exciting opportunity for individuals who are passionate about agriculture and community development to make a real impact while growing their professional sales career. The role is primarily field-based, requiring active engagement with potential customers and stakeholders throughout Dar es Salaam. Candidates will be responsible for identifying new market opportunities, managing customer accounts, and providing feedback on market trends to the management team. The position is based at our headquarters on Mwinjuma Road, Mwinanyamala Komakoma, within the NHC Building - Bashara Complex, but requires extensive travel to various wards and districts within the city.
Key Requirements
Proven experience in sales or marketing, preferably within the agriculture or food industry.
Excellent communication and interpersonal skills to effectively build relationships with diverse clients.
Ability to work independently and manage a field-based schedule efficiently.
Strong understanding of mushroom farming or a willingness to learn about sustainable agribusiness.
Goal-oriented mindset with a track record of meeting or exceeding sales targets.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
keewaytz.com
21 Applied 15 Pro Applied
Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.
Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.
Key Requirements
1-2 years of experience in sales and marketing or telemarketing roles.
Strong communication and interpersonal skills to engage effectively with customers.
Proven persuasion and negotiation abilities to drive sales and close deals.
Customer service orientation with a helpful and problem-solving mindset.
Proficiency in using CRM software or sales databases for recording activities.
0 Negotiable or Not Mentioned
Tanzania, Tanga
7 days ago
hrworld.co.tz
60 Applied 42 Pro Applied
HR World Limited is seeking a dedicated Safety Officer to join a dynamic team in the automotive and power generation sector in Tanga. The successful candidate will be responsible for promoting, implementing, and monitoring Health, Safety, and Environmental (HSE) standards to ensure a safe working environment within a continuous 24/7 power generation operation. This role requires a proactive professional capable of managing high-risk tasks and ensuring full compliance with local and international safety regulations.
The responsibilities include conducting daily site inspections, identifying potential hazards, and facilitating toolbox talks to foster a culture of safety awareness among all employees and contractors. The officer will also be tasked with investigating incidents or near misses using Root Cause Analysis and preparing comprehensive HSE reports. By collaborating with operational teams, the Safety Officer will play a critical role in emergency response planning and the implementation of corrective actions to mitigate workplace risks effectively.
Key Requirements
Bachelor’s Degree or Diploma in Occupational Health & Safety, Environmental Science, or Engineering (Mechanical, Electrical, or Industrial).
Minimum of 3–5 years of HSE experience within Caterpillar, Power Generation, and/or Oil & Gas operations.
Proven ability to enforce safety standards and promote a strong safety culture on-site.
Strong reporting, documentation, and communication skills.
Very good command of written and spoken English.