0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
grande.co.tz
16 Applied 11 Pro Applied
GRANDE RECRUITMENT is urgently looking for an enthusiastic and dedicated Hospitality Supervisor to join our growing team in Dar es Salaam, Tanzania. This role is perfect for an individual with a passion for service excellence and a desire to lead a team in a fast-paced hospitality environment. As a Hospitality Supervisor, you will be crucial in supporting the management team, guiding frontline staff, and ensuring that all guest interactions are positive and memorable. We value individuals who are proactive, detail-oriented, and committed to delivering outstanding service.
Key responsibilities include supervising daily operations, ensuring adherence to service standards, and assisting in staff training and scheduling. You will act as a key point of contact for both guests and staff, resolving issues promptly and efficiently to maintain a smooth operational flow. This position offers an excellent opportunity to grow your leadership skills within the vibrant hospitality sector, with a good salary offered to the successful candidate.
Key Requirements
Experience in the hospitality industry (preferably)
2 years experience as a supervisor
Confident in English communication
Ability to supervise staff and delegate tasks effectively
Strong communication and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania
8 days ago
gmail.com
22 Applied 15 Pro Applied
The role of a Reservations & Front Office Sales Executive at Kwaydativa is a dynamic hybrid position, combining front-of-house hospitality with aggressive back-office sales to significantly boost occupancy and cultivate enduring industry relationships. This individual will be pivotal in driving revenue by converting direct inquiries, OTA leads, and walk-ins into confirmed bookings through a relentless follow-up strategy. Furthermore, the role involves nurturing strong B2B connections with key stakeholders like tour operators, DMCs, and travel agents, ensuring rapid and professional responses to all inquiries with persuasive quotations and contracts.
Beyond sales, the executive will deliver exceptional guest service, acting as the primary information hub, warmly greeting guests, managing seamless check-ins, and effectively coordinating with all lodge departments. Critical financial control responsibilities include accurately processing payments, meticulously managing guest folios, and preparing daily revenue and occupancy reports to ensure 100% accuracy. This position is ideal for a driven hospitality professional passionate about both sales and delivering flawless guest experiences in Tanzania.
Key Requirements
Exceptional spoken and written English for highly professional business communication.
Proven sales mindset, target-driven with a demonstrated ability to upsell services and close leads.
Existing relationships within the local tourism sector are a major advantage.
Proficiency in MS Office and modern cloud-based Reservation/PMS systems.
High numeracy skills for accurate billing, cash handling, and financial reporting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
hsd-melt.com
10 Applied 3 Ultra Applied
HSD-Melt, a leader in human resource solutions for the hospitality industry, is seeking a dedicated and experienced Night Auditor to join our team in Dar es Salaam. This pivotal role ensures the smooth operation of the hotel during overnight hours, focusing on accurate financial reconciliation and exceptional guest service. The successful candidate will be responsible for overseeing front desk operations, managing guest inquiries, and performing essential accounting tasks to prepare for the next business day. As a Night Auditor, you will play a crucial part in maintaining the financial integrity of the hotel, reconciling daily transactions, and generating reports. You will also be the primary point of contact for guests during the night shift, addressing any concerns and ensuring a comfortable stay. This position requires a proactive individual with strong attention to detail and the ability to work independently in a fast-paced environment.
Key Requirements
Diploma or Degree in Hospitality Management, Accounting, Finance, Business Administration, or a related field.
Minimum of 1-3 years' experience in Front Office, Night Audit, Accounting, or Hotel Operations.
Experience using hotel Property Management Systems.
Knowledge of hotel accounting principles and revenue reconciliation procedures.
Knowledge and practical experience with the IDS Next Hotel Management System.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
gmail.com
20 Applied 14 Pro Applied
Devoted (TZ) Company Limited is seeking a dedicated and organized Front Officer to join its administrative and corporate services team in Dar es Salaam, Tanzania. This role is essential for ensuring smooth daily operations and providing exceptional support to both internal staff and external visitors.
The Front Officer will be the first point of contact for the company, responsible for managing the reception area, handling communications, and providing crucial administrative assistance. The ideal candidate will possess excellent organizational skills, a professional demeanor, and a commitment to maintaining high standards of service in a busy corporate environment.
Key Requirements
Proven experience in a front office, administrative, or receptionist role.
Exceptional communication and interpersonal skills, both written and verbal.
Strong organizational and multitasking abilities with attention to detail.
Proficiency in using office software, including MS Office Suite (Word, Excel, Outlook).
Ability to handle incoming calls and correspondence professionally.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
18 days ago
tiffanydiamondhotels.com
15 Applied 11 Pro Applied
We are seeking a dedicated Hotel Reservation Assistant to join our front office team at Tiffany Diamond Hotels. This role is crucial for managing all guest bookings and inquiries efficiently, ensuring a seamless experience from the initial contact to check-in. The ideal candidate will handle reservations accurately, confirm booking details, and provide exceptional customer service to prospective and existing guests.
Responsibilities also include utilizing hotel property management systems, addressing guest queries via phone and email, and collaborating with other departments to accommodate special requests. Strong organizational skills, a keen eye for detail, and the ability to work under pressure are essential to maintain our high standards of guest satisfaction and operational excellence.
Key Requirements
Degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field.
Minimum of 3 years' proven experience in hotel reservations or front office operations.
Strong communication and customer service skills.
Good computer skills with high attention to detail.
Experience with hotel property management systems will be an added advantage.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
20 days ago
jazhotels.com
16 Applied 5 Ultra Applied
Jaz Elite Aurora, nestled in the picturesque Michamvi Kae Zanzibar, is seeking a dedicated Male Receptionist to join our front office team. This role is fundamental to creating a positive first impression for our guests, ensuring a seamless and efficient check-in and check-out process, and providing exceptional service throughout their stay.
As a Receptionist, you will manage reservations, handle guest inquiries, and serve as the main point of contact for all guest needs. Your professionalism, organizational skills, and friendly approach will be key in upholding the high standards of guest satisfaction at Jaz Elite Aurora.
Key Requirements
Relevant qualifications and experience as a receptionist, preferably in the hospitality industry.
Strong communication and interpersonal skills, with excellent verbal and written English.
Exceptional customer service orientation and a consistently friendly, professional, and welcoming attitude.
Proficiency in hotel management software (PMS) and standard office applications (MS Office Suite).
Ability to handle check-ins, check-outs, reservations, and guest inquiries efficiently and accurately.