0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
6 Applied 4 Pro Applied
The F&B Supervisor at Roar Capital plays a vital role in the daily success of our dining outlets in Zanzibar. You will supervise front-of-house staff, ensuring that service is efficient, professional, and friendly at all times. You will assist the manager in training new employees and maintaining high operational standards. Your responsibilities also include monitoring guest satisfaction and addressing any issues that may arise during service. By maintaining a positive work environment and lead-by-example attitude, you will help the team achieve service excellence and operational targets.
Key Requirements
Minimum of 2 years experience in a supervisory capacity within F&B.
Strong operational knowledge of restaurant and bar service.
Ability to lead, motivate, and train staff members.
Excellent communication skills and a guest-centric attitude.
Ability to resolve conflicts and handle guest feedback.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
9 Applied 6 Pro Applied
Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.
As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.
Key Requirements
Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality.
Previous experience as a receptionist or in a customer-facing role.
Professional appearance and a friendly, welcoming demeanor.
Excellent communication skills in both English and Swahili.
Strong organizational skills and the ability to multitask efficiently.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
jubileelifetinsurance.co.tz
8 Applied 6 Pro Applied
Jubilee Life Insurance Tanzania is seeking highly motivated, ambitious, and results-driven individuals to join our growing team as Unit Managers. This role is pivotal in driving our sales growth and expanding our market presence across the country, specifically in the key regions of Dar es Salaam and Arusha. As a Unit Manager, you will be responsible for building and leading a high-performing sales team, providing them with the necessary coaching and mentorship to achieve and exceed business targets while maintaining the highest standards of service and professionalism.
Candidates will focus on identifying new business opportunities, fostering strong relationships with clients and partners, and ensuring all activities comply with company policies and industry regulations. The position offers a supportive working environment and an attractive commission and incentive structure designed to reward success. With a focus on professional development and career growth, this role provides an excellent opportunity for individuals looking to advance their leadership careers in the insurance and financial services sector in Tanzania. Possible work locations include Dar es Salaam and Arusha.
Key Requirements
Bachelor’s Degree or Diploma in Business Administration, Marketing, Insurance, Finance, or Economics.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent communication and interpersonal skills for client and team engagement.
Previous experience in sales and team management is highly preferred.
Proven ability to recruit, train, and develop high-performing sales professionals.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
coastal.co.tz
6 Applied 4 Pro Applied
Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.
Key Requirements
Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field
Proven experience in charter sales and charter operations within Tanzania
Strong communication, negotiation, and relationship-building skills
Ability to work independently and achieve performance targets
Excellent organizational and customer service skills
0 Negotiable or Not Mentioned
Tanzania
8 days ago
selectglobal.co.in
7 Applied 2 Ultra Applied
We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.
Key Requirements
7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations
3+ years in a leadership role
Proven experience managing and scaling large call center operations
Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies
Strong leadership and analytical skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
abctanzania.com
6 Applied 2 Ultra Applied
ABC Tanzania is seeking a dedicated and professional Sales Executive (Male) to join the team at ABC Emporio in Dar es Salaam. The ideal candidate will be responsible for driving sales within the showroom, providing exceptional customer service, and representing the brand with confidence and professionalism. This role requires a blend of retail expertise and strong interpersonal skills to effectively engage with diverse clientele and achieve established sales objectives. In addition to direct sales, the successful candidate will be expected to maintain the showroom's presentation and assist with inventory management. This includes utilizing point-of-sale systems to process transactions accurately and efficiently while ensuring that all customer inquiries are handled with the utmost care. Candidates should be prepared to work in a fast-paced environment and contribute to the overall growth of the business through proactive negotiation and closing techniques.
Key Requirements
Diploma or Degree in Sales, Marketing, Business, or related field.
1-3 years of experience in showroom sales, retail or customer service (preferred).
Excellent communication and interpersonal skills.
Presentable, confident, and customer-service oriented.
Ability to work under pressure and meet sales targets.
0 Negotiable or Not Mentioned
Tanzania, Moshi
8 days ago
africanscenicsafaris.com
9 Applied 6 Pro Applied
Summit Retreat is looking for a creative and skilled Barman with a specialty in mixology to join our dynamic hospitality team in Moshi, Kilimanjaro. As a Mixology Expert, you will be responsible for designing and preparing a wide range of beverages, from classic drinks to unique signature cocktails that enhance our guests' dining and leisure experiences. We are looking for individuals who are passionate about their craft and dedicated to maintaining the highest standards of quality and innovation.
Your role will involve more than just mixing drinks; you will be an ambassador for Summit Retreat’s commitment to excellence. You will interact with guests, provide recommendations, and ensure that every drink served meets our exacting standards. Please note that this position is open to Tanzanian nationals only, and accommodation is not provided. Candidates should be based in or willing to relocate to the Kilimanjaro region, specifically Moshi.
Key Requirements
Exceptional mixology expertise and creativity.
Passion for crafting memorable beverage experiences.
Ability to create and refine signature cocktails.
Proven experience in delivering outstanding guest service.
Strong knowledge of spirits, wines, and local ingredients.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
eximbank.co.tz
9 Applied 3 Ultra Applied
The IT Service Delivery Manager at Exim Bank (T) Ltd is a pivotal role focused on ensuring the seamless delivery of information technology services across the organization. This position requires overseeing critical IT service management functions, including incident management, access management, and change management, while maintaining high standards of user support and service continuity. The successful candidate will lead the resolution of user issues across various channels, ensure compliance with internal governance frameworks, and work closely with cross-functional teams to optimize operational efficiency. Additionally, the role involves proactive monitoring of servers, networks, and applications to mitigate system disruptions in real-time. The Senior Manager will be responsible for managing the Change Advisory Board (CAB) processes, conducting impact analyses, and ensuring that all IT changes align with regulatory standards. By fostering collaboration between system administrators, network engineers, and development teams, the role ensures that IT infrastructure remains secure and responsive to the needs of the banking sector.
Key Requirements
Degree in Information Systems, Computer Engineering, or Business Administration.
Strong analytical thinking and proactive problem-solving abilities.
Possession of ITIL certifications is considered a significant advantage.
Extensive experience managing large project teams including third-party vendors.
In-depth understanding of customer segments and relevant telecom products.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
7 Applied 5 Pro Applied
As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.
Key Requirements
Previous experience in a similar role in the hotel industry.
High school diploma or equivalent; hospitality degree is a plus.
Strong proficiency in Property Management Systems (PMS).
Exceptional customer service and interpersonal skills.
Ability to handle stressful situations and guest complaints professionally.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
theteambuilders.ae
14 Applied 10 Pro Applied
We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.
Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.
Key Requirements
Fluent in both Russian and English (verbal and written) is mandatory.
Mandatory prior experience in guest relations within the hotel industry.
Excellent communication and interpersonal skills.
Professional appearance and a warm, welcoming demeanor.
Ability to handle guest complaints and issues with diplomacy and tact.