0 Negotiable or Not Mentioned
Tanzania, Manyara
2 hours ago
hakunamatatabookings.co.tz
7 Applied 5 Pro Applied
Manyara Best View Lodge, a premier hospitality destination in Manyara, Tanzania, is actively searching for an energetic and hands-on General Manager. This pivotal role is designed for a dynamic individual who can seamlessly blend premium guest hosting with robust operational leadership, ensuring strict quality control and administrative precision across all facets of the lodge. The successful candidate will be instrumental in maintaining the lodge's high standards and enhancing the overall guest experience.
The General Manager will be responsible for a wide array of duties, starting with ensuring an exceptional guest experience through personal welcomes, detailed lodge briefings, active hosting during meal times, and swift resolution of any complaints. They will conduct daily quality and hygiene audits, meticulously checking housekeeping standards, public spaces, table setups, and kitchen food hygiene to uphold the lodge's reputation. Operational and administrative tasks include reviewing daily day sheets, verifying guest itineraries, managing dietary needs and allergies, and accurately logging extra revenue from the shop, bar, or spa.
Furthermore, this role involves significant team leadership, supporting all departments, enforcing dress codes, managing leave schedules, and conducting biannual staff appraisals to foster a cohesive and high-performing team. Oversight of kitchen and stock control is crucial, including weekly food and beverage ordering, ensuring kitchen recipe compliance, and executing monthly inventory stock takes. The General Manager will also ensure all health and safety protocols are strictly followed, maintaining up-to-date staff first aid, fire, and food-handler certificates, and ensuring all guests sign arrival waivers for their safety.
Key Requirements
Proven background in lodge management or high-end hospitality operations.
Fully comfortable adapting to changing shifts and hours within a demanding 24-hour lodge environment.
Exceptional relationship builder with an eye for detail, strong communication skills, and high emotional intelligence.
Strong accountability for administrative accuracy, stock control, and property maintenance reporting.
Strong understanding of guest experience enhancement and complaint resolution.
0 Negotiable or Not Mentioned
Tanzania
3 hours ago
conservesafari.com
6 Applied 4 Pro Applied
Conserve Safari is seeking an experienced and dynamic Operations Manager to oversee the full operational rhythm of our safari camps in Tanzania. This critical leadership role involves managing staffing, logistics, supplier coordination, and ensuring exceptional guest experience delivery. You will be the linchpin that ensures every aspect of our operations runs smoothly, on time, and to our high standards, every single day. The ideal candidate will possess strong organizational skills, excellent leadership qualities, and a keen eye for detail, guaranteeing seamless execution of all camp activities.
This is an exciting opportunity to join a rapidly growing hospitality and real estate company in East Africa, offering significant opportunities for professional growth and development within an international team where your ideas and efforts genuinely make a difference. A competitive salary and health insurance are part of the compensation package.
Key Requirements
Proven experience in managing full operational rhythm, preferably in hospitality.
Strong leadership skills in staffing and team management.
Expertise in logistics and supply chain coordination.
Demonstrated ability to deliver exceptional guest experiences.
Proficiency in English, both verbal and written.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 hours ago
whitesandvillas.com
10 Applied 7 Pro Applied
Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.
This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.
Key Requirements
Minimum 3–5 years of experience in spa and wellness operations
Previous experience in a similar leadership role within a luxury hotel or resort is preferred
Strong understanding of spa operations, service standards, and guest relations
Excellent leadership, communication, and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 hours ago
talfagas.co.tz
12 Applied 8 Pro Applied
TAIFA GAS is actively recruiting dedicated and skilled Consumer Sales Drivers to join our team in Dar es Salaam, Tanzania. This vital role involves not only the safe and efficient delivery of our products but also engaging with customers to promote sales and ensure excellent service. We are seeking individuals who possess a strong blend of professional driving expertise, basic mechanical knowledge, and a customer-centric approach to sales. You will be responsible for operating commercial trucks, ensuring timely deliveries, and representing TAIFA GAS with professionalism.
The ideal candidate will have a proven track record in defensive driving and handling commercial vehicles, coupled with a commitment to sales targets and customer satisfaction. This position requires individuals who are hardworking, disciplined, and proactive in identifying sales opportunities while on their routes. If you are a responsible driver with a knack for sales and a desire to contribute to a growing company, we encourage you to apply.
Key Requirements
Professional Defensive driving skills from reputable and recognized institutions.
Strong professional driving and basic mechanics knowledge and skills.
1-2 years of practical experience in driving commercial trucks.
Ability to confidently drive commercial trucks from 3 tonnes and above.
Possession of a valid driving license is mandatory.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
23 hours ago
oasisvillage.com
6 Applied 2 Ultra Applied
TILE FRESH LIMITED is seeking a highly organized, professional, and customer-oriented individual to join their team as a FRONT OFFICE OFFICER. This crucial role involves being the first point of contact for members and visitors, ensuring a welcoming and efficient experience. The Front Office Officer will manage the reception desk, handle inquiries, and ensure smooth registration processes for gym users. Key responsibilities extend to providing exceptional customer service, resolving issues promptly, and assisting members with information regarding gym services, schedules, and events. The role also involves promoting and selling gym offerings. Administrative duties include managing correspondence, updating member records, scheduling classes and appointments, and performing essential office tasks like copying and filing. The officer will also contribute to maintaining the cleanliness and orderliness of the reception area, reporting any maintenance issues as needed. Furthermore, the role involves active participation in membership management, including processing payments, updating account information, and handling cancellations, while also conducting visits for prospective members to explain benefits. Effective communication with staff, members, and guests is essential, ensuring inquiries are handled promptly and accurately, and coordinating with gym instructors. Finally, the Front Office Officer will be familiar with emergency procedures, acting as the primary contact in such situations, and assisting in maintaining a safe and secure environment for all.
Key Requirements
Diploma or Bachelor's degree in Business Administration, secretarial studies, or a related field
Minimum of 2-3 years of relevant experience in a front office, reception, or administrative role
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications
Strong interpersonal and organizational skills
~1,500,000 Mentioned
Tanzania, Dar es Salaam
1 day ago
amsol.africa
64 Applied 45 Pro Applied
Amsol Africa Management Solutions Ltd is seeking a highly motivated, customer-focused, and detail-oriented Operations Officer to join its team at a Visa Application Centre (VAC) in Dar es Salaam, Tanzania. The successful candidate will play a crucial role in supporting the efficient processing of visa applications, ensuring a seamless and compliant experience for all applicants. This is a full-time position offering a gross salary of TZS 1,500,000 per month. Key responsibilities include processing and verifying visa application documents, effectively handling customer inquiries, and providing comprehensive support to applicants throughout the process. The role also involves meticulous management of applicant data and records, active participation in passport dispatch and various operational activities, and strict adherence to established Standard Operating Procedures (SOPs) and service standards to maintain high-quality service delivery. Qualified male candidates are encouraged to apply.
Key Requirements
Diploma or Bachelor's Degree in a relevant field.
0-12 months of professional experience; fresh graduates are highly encouraged to apply.
Demonstrated strong customer service orientation and excellent communication skills, both verbal and written.
Proficiency in typing and accurate data entry.
Competence in using Microsoft Office Suite (Word, Excel, Outlook).
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
gmail.com
13 Applied 9 Pro Applied
GOEJ Company Limited is actively seeking a highly organized, proactive, and customer-focused professional to join our dynamic team as a Front Office Operations Manager. In this pivotal role, you will be instrumental in overseeing the daily operations of our front office, ensuring seamless coordination of all administrative activities, and ultimately guaranteeing an exceptional experience for our valued clients, visitors, and internal staff.
This position offers the opportunity to join a growing team that is deeply committed to excellence, innovation, and making a significant impact within the industry. The successful candidate will manage front office and reception operations, deliver excellent customer service, and ensure smooth daily operations by coordinating effectively with various departments. Responsibilities also include supervising administrative and support staff, maintaining stringent office standards, policies, and procedures, and adeptly handling all inquiries, communications, and issue resolutions.
Key Requirements
Strong organizational and leadership skills
Excellent communication and interpersonal abilities
Experience in office administration or operations management
A professional and customer-centric approach
Ability to manage and supervise administrative and support staff
0 Negotiable or Not Mentioned
Tanzania, Arusha
1 day ago
ideon.co.tz
14 Applied 10 Pro Applied
ideon, a leading provider of Business Outsourcing Solutions, is actively seeking a diligent and skilled Cashier/Administrator to join their team in Arusha, Tanzania. This dual-role position is crucial for managing daily financial transactions and administrative tasks, ensuring smooth operations and excellent service delivery within a fast-paced environment. The ideal candidate will be responsible for upholding high standards of accuracy and efficiency in all duties. Key responsibilities for this role include managing cash and card transactions, processing payments, handling customer inquiries, and maintaining accurate financial records. The Cashier/Administrator will also be involved in various administrative duties such as data entry, document organization, and supporting general office functions. Proficiency in Point of Sale (PoS) systems and strong reconciliation skills are essential, alongside a commitment to providing exceptional customer service and maintaining operational integrity.
Key Requirements
Certificate or Diploma in Banking & Finance, Accounting, or a related field.
Proven experience working in a hotel, liquor store, supermarket, or retail environment.
Strong customer service and communication skills.
Good record-keeping and administrative abilities.
Computer literacy and practical knowledge of PoS operations, including reconciliations.
0 Negotiable or Not Mentioned
Tanzania
1 day ago
cctz.co.tz
10 Applied 7 Pro Applied
The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.
Key Requirements
Bachelor's degree in computer science, information technology, or a related field.
At least 2 years of work experience in delivering IT Service Desk Administration services.
ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage.
Excellent customer service and sales support skills.
Excellent communication and interpersonal skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
2 days ago
crowneplazadaressalaam.com
6 Applied 1 Casual Applied
Crowne Plaza Dar es Salaam is actively seeking enthusiastic, passionate, and energetic individuals to commence their careers within the vibrant hospitality sector. As a globally recognized brand, Crowne Plaza offers a unique opportunity for aspiring professionals to grow and develop their skills. The hotel is particularly interested in individuals who are eager to learn and contribute to a dynamic Food & Beverage team. This entry-level role focuses on F&B Service, specifically as a Waiter or Waitress. Successful candidates will be responsible for providing excellent service to guests, assisting with order taking, food and beverage delivery, and ensuring a pleasant dining experience. This position is ideal for fresh graduates and individuals with no prior experience who are looking to kickstart their professional journey in a supportive and learning-oriented environment.
Key Requirements
No prior experience required
Must be a Tanzanian national
Basic communication skills
A positive attitude
A strong willingness to learn