Best Talent Reach (BTR) 100 Jobs Found for "customer excellence"

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OFFICE SECRETARY @ HAVENSTONE PROPERTIES LIMITED

0 Negotiable or Not Mentioned Tanzania, Kibaha 12 days ago gmail.com 14 Applied 10 Pro Applied

Havenstone Properties Limited is looking for a dedicated and professional Office Secretary to join our team at our Kibaha Mail Moja branch in Pwani. The successful candidate will play a crucial role in maintaining the day-to-day operations of our office, ensuring that all administrative tasks are handled efficiently. Responsibilities include managing office records, responding to client inquiries via various communication channels like WhatsApp and Email, and representing the company's brand with professionalism and integrity. The company offers an attractive salary that is negotiable based on the candidate's experience and qualifications. In addition to administrative duties, the Office Secretary will be responsible for managing the company's social media presence on platforms like Instagram, TikTok, and Facebook to engage with potential clients and secure future growth. We are looking for someone with strong organizational skills, proficiency in MS Office, and a proactive attitude toward customer service. This is an excellent opportunity for a professional living in the Kibaha area to grow their career within a reputable real estate property firm dedicated to building trust and securing futures.

Key Requirements

Must have at least a Certificate or Diploma in Secretarial Studies, Office Management, or Business Administration. Proficiency in Microsoft Office suite including Word, Excel, and PowerPoint. Excellent communication skills for professional email correspondence. Proven ability to manage and organize office records and documentation effectively. Professionalism in handling customer inquiries via phone, WhatsApp, and email.
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FRONT OFFICE TEAM MEMBER @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 13 days ago crowneplazadaressalaam.com 17 Applied 5 Ultra Applied

Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.

The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.

Key Requirements

Background in Hotel Management or related field. Strong communication and soft skills. Tech-savvy with an ability to learn hotel software quickly. Positive and professional attitude. Eager to learn and grow within the hospitality industry.
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WAITERS (2 POSITIONS) @ HAKUNA MATATA BOOKINGS LIMITED

0 Negotiable or Not Mentioned Tanzania, Manyara 13 days ago hakunamatatabookings.co.tz 12 Applied 8 Pro Applied

We are looking for professional and friendly Waiters to join our vibrant team in Manyara. As a Waiter at Hakuna Matata Bookings Limited, you will be the face of our dining services, providing exceptional customer care and ensuring a memorable dining experience for every guest. Your duties will include presenting menus, taking accurate orders, and serving food and beverages efficiently.

In addition to serving guests, you will be responsible for setting up tables, maintaining a clean dining area, and handling guest inquiries or concerns with professionalism. This role requires a positive attitude and a commitment to teamwork to ensure seamless service between the kitchen and the dining room. Candidates should be comfortable working in a high-energy environment and dedicated to upholding our hospitality standards.

Key Requirements

Previous experience in a waiter or server role within the hospitality industry. Excellent communication and interpersonal skills. Ability to memorize menu items and describe them to guests. Proficiency in handling cash and processing payments. Strong multitasking abilities to manage multiple tables at once.
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TRAVEL CONSULTANT @ SAFARI QUEST ADVENTUREZ

0 Negotiable or Not Mentioned Tanzania, Zanzibar 13 days ago safariquestadventurez.com 10 Applied 7 Pro Applied

Safari Quest Adventurez is seeking a passionate and detail-oriented Travel Consultant to join our team in Zanzibar, Tanzania. In this role, you will be responsible for guiding international and local travelers through the process of planning and booking their ideal safari and coastal adventures. You will serve as an ambassador for the wild beauty of Tanzania, crafting unique experiences that leave a lasting impression on our clients while maintaining the high standards of service our company is known for. Your primary duties will involve the creation of customized itineraries that cater to the specific needs and interests of each traveler. You will professionally handle all customer inquiries, promote our diverse range of travel packages, and foster strong relationships with both clients and local service providers. This position offers a dynamic work environment with significant opportunities for professional growth and the chance to interact with a global clientele in one of the world's most beautiful travel destinations.

Key Requirements

Diploma or Degree in Tourism, Hospitality, Business, or a related field of study. Excellent communication and interpersonal skills to assist a diverse range of clients. Comprehensive knowledge of Tanzania's tourism destinations, including parks and beaches. Previous experience in sales and marketing is highly preferred for this role. Proficiency in Microsoft Office applications and various online communication platforms.
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SENIOR RECEPTIONIST @ EXPERTCONSULTANCY

~1,500,000 Mentioned Tanzania, Morogoro 13 days ago expertconsultancy.co.tz 21 Applied 15 Pro Applied

The Senior Receptionist will oversee the daily operations of a dynamic and high-performing office environment within a manufacturing setup in Morogoro. This individual will manage front-of-house services, coordinate administrative teams, and ensure an exceptional standard of professionalism in all client and internal interactions. The role reports directly to the Human Resource Department and involves managing a team of 3 to 6 people, including receptionists and cleaners, to maintain consistency in service excellence. The salary for this position is TZS 1,500,000 per month.

Key responsibilities include coordinating day-to-day office operations, vendor management, and procurement of supplies while upholding corporate branding standards. The Senior Receptionist will collaborate with Finance, HR, Legal, and IT departments to ensure seamless support for operations and staff. Additionally, the role involves managing office budgets, preparing periodic reports on expenditures, and implementing performance indicators for administrative efficiency. This position requires a polished professional who takes ownership of office efficiency and understands the importance of first impressions in a fast-paced setting.

Key Requirements

Degree or Master’s degree in Business Administration, Hospitality, or a related field. Minimum 5–7 years of experience in office management or senior receptionist roles. Proven supervisory experience leading administrative or reception teams of 3-6 people. Experience working in high-end corporate office, banking, finance, or legal services. Strong network and relationships within the finance or professional services sectors.
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CALL CENTER AGENTS @ BIOVITA

~600,000 Mentioned Tanzania, Dar es Salaam 15 days ago gmail.com 126 Applied 88 Pro Applied

Biovita is seeking motivated female Call Center Agents to join our dynamic team in Dar es Salaam. As an agent, you will be responsible for handling customer inquiries, providing product information, and driving sales through effective communication. The role offers a monthly salary of TZS 600,000 and requires individuals who are passionate about customer service. Applicants should be comfortable working in a fast-paced environment and have a proactive attitude. Experience in sales or customer care is highly preferred, although we value communication skills and a willingness to learn. This is a great opportunity for individuals looking to build a career in a growing company focused on customer satisfaction and excellence.

Key Requirements

Female applicants only Strong verbal communication skills to interact with customers effectively Prior experience in sales or customer care is highly preferred Ability to handle high-volume calls professionally and maintain composure Basic computer literacy for data entry and customer tracking
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RELATIONSHIP MANAGER, BUSINESS BANKING (3 POSITIONS) @ AKIBA COMMERCIAL BANK PLC

0 Negotiable or Not Mentioned Tanzania 15 days ago acbbank.co.tz 13 Applied 9 Pro Applied

Akiba Commercial Bank PLC (ACB) is seeking experienced and dynamic individuals to fill the position of Relationship Manager, Business Banking (RM-BB). The role is vital for driving the growth of SME deposits and loans, both in terms of number and value. Successful candidates will be responsible for recruiting SME clients, cross-selling bank products, and maintaining robust business relationships with both new and existing customers. Strategic planning and marketing expertise are essential to align branch targets with the bank's overall strategy. Work locations for these positions include Dar Es Salaam, Arusha, and Moshi.

In addition to growth and acquisition, the Relationship Manager will manage a select portfolio of high-net-worth customers, ensuring high levels of customer satisfaction through proactive relationship management. Key responsibilities include monitoring credit risk, maintaining acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels, and strictly adhering to governance processes. The candidate will also be expected to track market trends, recommend service improvements, and ensure audit outcomes remain acceptable. This role requires a professional commitment to upholding ACB's service standards and compliance policies.

Key Requirements

Proven experience in managing and growing SME portfolios within a banking environment. Strong understanding of financial solutions and tailoring them to diverse client needs. Ability to recruit new SME clients and cross-sell bank products effectively to drive revenue. Expertise in developing marketing and deposit mobilization strategies aligned with branch targets. Strong strategic planning skills to achieve lending and deposit targets consistently.
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LOAN OFFICER (AFISA MKOPO) @ PLATINUM CREDIT LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 15 days ago gmail.com 29 Applied 20 Pro Applied

Platinum Credit Ltd is seeking energetic and motivated individuals to join their team as Loan Officers (Afisa Mkopo) in Dar es Salaam. The primary responsibility of this role is to identify potential clients, facilitate loan applications, and manage client relationships to ensure timely repayments. The compensation for this position is structured as commission-based plus additional support and performance-related bonuses, providing a high earning potential for proactive individuals. Candidates with experience in the automotive or car business will be given priority consideration. Candidates must be Tanzanian citizens with a clean criminal record and possess all necessary identification documents including a NIDA number, TIN number, and a valid bank account. The role requires a minimum of a Form Four education level. As an Afisa Mkopo, you will be at the forefront of the company's growth, helping to expand their financial services reach within the Dar es Salaam region. Maombi yote yatumwe kupitia email au WhatsApp.

Key Requirements

Minimum education level of Form Four (Kidato cha nne) certificate Must possess a valid NIDA identification number Must have an active bank account number Must possess a valid TIN number Must be a citizen of Tanzania
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RECEPTIONIST @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 16 days ago GMAIL.COM 15 Applied 2 Casual Applied

UNIQUEROYALHOTELANDSUITEs is looking for a professional and organized Receptionist to manage our front desk and serve as the face of our hotel. The ideal candidate will handle a variety of administrative and clerical tasks, including answering phones, processing check-ins and check-outs, and addressing guest inquiries. Efficiency and a friendly demeanor are essential for success in this role as you represent the brand to all incoming guests. The Receptionist must be able to multitask effectively in a fast-paced environment while maintaining a high standard of customer service. You will collaborate with other departments to ensure a seamless guest experience and handle administrative tasks such as booking management and payment processing. Interested candidates are encouraged to submit their resumes for the interview session scheduled for Monday, 01 June 2026.

Key Requirements

Proven work experience as a Receptionist or Front Office Representative. Proficiency in Microsoft Office Suite including Word and Excel. Hands-on experience with office equipment like fax machines and printers. Professional attitude and excellent personal presentation. Solid written and verbal communication skills in English.
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PORTER @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 16 days ago GMAIL.COM 13 Applied 9 Pro Applied

UNIQUEROYALHOTELANDSUITEs is seeking a dedicated and energetic Porter to join our hospitality team. The successful candidate will be the first point of contact for our guests, assisting them with their luggage and ensuring they feel welcomed from the moment they arrive. This role requires a high level of physical stamina and a commitment to providing exceptional service to all visitors. In addition to luggage handling, the Porter will be responsible for maintaining the cleanliness of the lobby area and providing guests with directions or information about hotel amenities. We are looking for an individual who is hardworking, punctual, and possesses a positive attitude. The selected candidate will help create a lasting first impression for our establishment. Detailed interviews for this position are scheduled for Monday, 01 June 2026.

Key Requirements

Physically fit and able to lift and carry heavy luggage. Strong interpersonal and verbal communication skills. Professional and well-groomed appearance at all times. Willingness to work in shifts, including nights, weekends, and holidays. Basic understanding of hotel operations and safety protocols.
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