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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 1 Casual Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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RECREATION MANAGER @ JAZHOTELS

0 Negotiable or Not Mentioned Tanzania, Zanzibar Michamvi Kae 11 days ago jazhotels.com 8 Applied 6 Pro Applied

Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.

In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.

Key Requirements

Must be a Tanzanian national Proven experience in recreation management or a similar role within the hospitality industry Strong leadership skills to manage and motivate a recreation team Ability to design and supervise diverse guest entertainment programs Excellent interpersonal and communication skills for guest interaction
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BRANCH PERFORMANCE & SALES COORDINATION (SENIOR MANAGER) @ BANK OF AFRICA

0 Negotiable or Not Mentioned Tanzania 12 days ago boatanzania.co.tz 8 Applied 1 Casual Applied

The Branch Performance & Sales Coordination (Senior Manager) role at BANK OF AFRICA is a strategic leadership position within the Commercial Banking department. The successful candidate will be responsible for overseeing branch sales performance, digital sales initiatives, and balance sheet growth. This role involves maximizing revenues for retail segments, both non-funded income (NFI) and funded income, to achieve the overall retail budget. The manager will develop and execute plans to expand the customer base and introduce new products or agents to boost business operations.

Key duties include translating corporate goals into departmental objectives, driving retail activities through networking, and managing both group and local retail campaigns. The Senior Manager will take a leading role in negotiating contracts, promoting customer dialogue, and maintaining a growth path for the assigned portfolio in alignment with the bank's strategic plan. Additionally, the role encompasses risk management, monthly performance reporting, and the development of training programs for branch staff to enhance capacity and service quality across the network.

Key Requirements

A university degree in either Commerce, Finance, Marketing or Business Administration Minimum of 6 years of experience in the Banking Business sector Proven selling and networking skills with the ability to expand customer base Strong negotiation and organizational skills for high-level contract management Excellent customer service skills and a commitment to quality service delivery
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IT RISK & DATA PROTECTION MANAGER @ EXIM BANK

0 Negotiable or Not Mentioned Tanzania, Dar Es Salaam 12 days ago eximbank.co.tz 9 Applied 6 Pro Applied

Exim Bank is looking for a dedicated IT Risk & Data Protection Manager to join their team in Dar Es Salaam. The primary purpose of this role is to assess the organization's information technology and data privacy risk profiles and recommend appropriate mitigation strategies. The successful candidate will be responsible for developing and implementing IT risk management frameworks and controls, ensuring that IT systems are effectively structured to deliver the bank's business and strategic goals. You will analyze systems, processes, and infrastructure to identify vulnerabilities while assessing risks related to cybersecurity and data breaches.

Additionally, the role involves leading risk assessment initiatives for new IT projects and collaborating with technical teams to address threats. You will be tasked with establishing disaster recovery and business continuity plans, working closely with compliance teams to meet regulatory requirements. Promoting awareness of cybersecurity policies through training sessions and utilizing data analytics for risk monitoring are key aspects of this position. The role ensures full compliance with data protection laws and industry regulations by enforcing strict policies for data collection, storage, and sharing.

Key Requirements

Bachelor's degree in Computer Science, Engineering, Actuarial Science, Statistics, or Mathematics. Professional Qualifications such as CDPSE, CISA, or CIGEIT (Registered by ISACA). Additional qualifications in Data Analytics or Cyber Security (e.g., CEH). Minimum of 3-4 years experience in risk management, external audit, or internal audit. Expertise in identifying and mitigating IT risks and data privacy threats.
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MICROFINANCE LOAN OFFICER (1 POSITION) @ EAST LEGON MICROFINANCE COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago gmail.com 8 Applied 6 Pro Applied

East Legon Microfinance Company Limited is a leading financial services provider dedicated to empowering growth through innovative financial solutions. We are currently seeking a qualified female candidate to join our team in Dar es Salaam as a Microfinance Loan Officer. This role is central to our mission of providing accessible financial services and fostering economic empowerment within the community by maintaining a healthy loan portfolio and high standards of client service.

In this position, your primary focus will be on client engagement and portfolio management. You will be responsible for guiding clients through the loan application process, ensuring all documentation is accurate, and providing essential financial literacy education. Additionally, you will handle the daily collection and recording of repayments, prepare operational reports, and conduct regular follow-ups with clients. If you are a hardworking, results-oriented professional with experience in the financial sector, we invite you to apply for this opportunity to grow with us.

Key Requirements

Have at least two (2) years of experience working in a microfinance institution or other financial service provider. Be hardworking, self-motivated, and capable of achieving assigned targets. Possess strong customer relationship and communication skills. Have the ability to provide financial literacy and financial education to clients. Minimum qualification: Diploma from a recognized institution.
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SALES AND MARKETING SUPERVISOR (1 POST) @ BEST REMAIN MOTORS

0 Negotiable or Not Mentioned Tanzania, Arusha 12 days ago brmotors.co.tz 12 Applied 8 Pro Applied

Best Remain Motors is seeking a highly motivated and experienced Sales and Marketing Supervisor to join our dedicated team in Arusha. In this pivotal role, you will be responsible for overseeing the sales department's daily activities, including the management of the Arusha office and the promotion of our premium vehicle inventory, specifically focusing on Land Cruiser models. You will be expected to design and implement creative marketing strategies that enhance brand awareness and drive sales growth within the regional market.

The ideal candidate will possess a blend of leadership skills and sales expertise to mentor staff and ensure that monthly targets are met with excellence. You will manage customer relationships, handle high-level negotiations, and analyze market trends to keep Best Remain Motors at the forefront of the automotive industry. This position offers a dynamic work environment for a professional looking to make a significant impact in a reputable motor company. All interested candidates are encouraged to submit their applications before the deadline on June 7th, 2026.

Key Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field. Proven experience of at least 3-5 years in a sales and marketing supervisory role. Strong knowledge of the automotive industry, particularly Land Cruiser vehicles. Excellent leadership and team management abilities to oversee office staff. Demonstrated track record of achieving sales targets and driving revenue growth.
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SALES REPRESENTATIVES (WAITERS AND WAITRESSES) @ MAK JUICE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago gmail.com 8 Applied 6 Pro Applied

Mak Juice is seeking energetic and dedicated individuals to join our team in Dar Es Salaam as Sales Representatives, specifically Waiters and Waitresses. This role is ideal for young professionals who are passionate about the hospitality industry and eager to provide exceptional service to our customers. As a key member of our front-of-house team, you will be responsible for creating a welcoming environment, assisting customers with their orders, and ensuring the highest standards of service are maintained at all times.

In this position, you will have the opportunity to grow within a dynamic environment while developing your professional skills in customer relations and service management. We are looking for candidates who are between the ages of 18 and 25 and possess a formal qualification in hotel management. If you are ready to embark on a rewarding career journey with Mak Juice and contribute to our success in the food and beverage industry, we encourage you to submit your CV for consideration.

Key Requirements

Must be between 18 and 25 years of age. Possession of a Certificate in Hotel Management. Strong passion for the hospitality and service industry. Excellent verbal communication and interpersonal skills. Ability to work effectively in a fast-paced team environment.
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FRONT OFFICE MANAGER @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago msandohrsolutions.co.tz 19 Applied 2 Casual Applied

Our client in the hospitality industry is looking for a dynamic Front Office Manager to oversee their reception and guest relations operations in Dar es Salaam. You will be the face of the establishment, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your primary goal will be to maintain a high level of guest satisfaction while optimizing front office processes and staff performance.

As the Front Office Manager, you will manage a team of receptionists, concierges, and bell staff, providing training and guidance to ensure excellence in service delivery. You will also be responsible for managing room inventory, handling guest complaints with professionalism, and coordinating with other departments to ensure a seamless guest experience. This role requires a balance of administrative efficiency and superior interpersonal skills.

Key Requirements

Degree or Diploma in Hospitality Management, Tourism, or a related field. Significant experience in front office operations within a reputable hotel or resort. Strong leadership and team management skills to oversee front desk personnel. Proficiency in Hotel Property Management Systems (PMS) like Opera or Protel. Excellent verbal and written communication skills in English and Swahili.
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SALES & MARKETING COORDINATOR @ CROWNE PLAZA DARESSALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago crowneplazadaressalaam.com 12 Applied 4 Ultra Applied

Crowne Plaza Dar es Salaam is seeking a dedicated and energetic Sales & Marketing Coordinator to support our commercial team in delivering excellence. The ideal candidate will be responsible for coordinating various sales activities, managing administrative duties, and assisting in the execution of marketing campaigns to enhance the hotel's visibility and guest engagement. You will work closely with other departments to ensure a seamless experience for our clients and guests, contributing to the overall success of the property.

The role requires a proactive individual with a passion for the hospitality sector and a commitment to professional growth. As part of our dynamic team, you will have the opportunity to develop your skills in a high-paced environment, leveraging your computer proficiency and strong work ethics. We value team players who are motivated to exceed expectations and uphold the standards of the Crowne Plaza brand in Dar es Salaam.

Key Requirements

Good command of English. Good computer skills. Positive attitude and strong work ethics. Ability to work in a team-oriented environment. Strong interpersonal and communication skills.
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FRONT OFFICE TEAM MEMBER @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 13 days ago crowneplazadaressalaam.com 17 Applied 5 Ultra Applied

Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.

The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.

Key Requirements

Background in Hotel Management or related field. Strong communication and soft skills. Tech-savvy with an ability to learn hotel software quickly. Positive and professional attitude. Eager to learn and grow within the hospitality industry.
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