0 Negotiable or Not Mentioned
Tanzania
8 days ago
selectglobal.co.in
6 Applied 4 Pro Applied
We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.
Key Requirements
7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations
3+ years in a leadership role
Proven experience managing and scaling large call center operations
Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies
Strong leadership and analytical skills
0 Negotiable or Not Mentioned
Tanzania
12 days ago
equitybank.co.tz
11 Applied 8 Pro Applied
As a Program Manager at Equity Bank, you will be responsible for overseeing the successful implementation of various organizational initiatives. You will coordinate between different departments to ensure that programs are delivered on time, within scope, and on budget. This role is critical for driving the bank's strategic objectives forward and ensuring operational excellence across all projects.
The ideal candidate will possess a blend of technical expertise and leadership qualities. You will monitor program performance, manage risks, and communicate progress to senior stakeholders. If you are a results-oriented professional with a passion for excellence in the banking sector and have a track record of managing complex programs, we invite you to apply for this leadership position.
Key Requirements
Master’s or Bachelor’s degree in Project Management, Business Administration, or a related field.
Professional certification in Project Management (e.g., PMP, PRINCE2) is highly desirable.
Minimum of 5 years of experience in managing large-scale programs, preferably in a financial institution.
Strong strategic thinking and problem-solving capabilities to handle complex organizational challenges.
Expert knowledge of program management software and tools for tracking and reporting.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
boatanzania.co.tz
11 Applied 8 Pro Applied
The Branch Performance & Sales Coordination (Senior Manager) role at BANK OF AFRICA is a strategic leadership position within the Commercial Banking department. The successful candidate will be responsible for overseeing branch sales performance, digital sales initiatives, and balance sheet growth. This role involves maximizing revenues for retail segments, both non-funded income (NFI) and funded income, to achieve the overall retail budget. The manager will develop and execute plans to expand the customer base and introduce new products or agents to boost business operations.
Key duties include translating corporate goals into departmental objectives, driving retail activities through networking, and managing both group and local retail campaigns. The Senior Manager will take a leading role in negotiating contracts, promoting customer dialogue, and maintaining a growth path for the assigned portfolio in alignment with the bank's strategic plan. Additionally, the role encompasses risk management, monthly performance reporting, and the development of training programs for branch staff to enhance capacity and service quality across the network.
Key Requirements
A university degree in either Commerce, Finance, Marketing or Business Administration
Minimum of 6 years of experience in the Banking Business sector
Proven selling and networking skills with the ability to expand customer base
Strong negotiation and organizational skills for high-level contract management
Excellent customer service skills and a commitment to quality service delivery
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
gmail.com
9 Applied 6 Pro Applied
SmartJobsTanzania is looking for a qualified Female Finance Officer to join the team in Dar es Salaam. This role involves overseeing financial operations, managing budgets, and providing strategic financial advice to support business growth. The ideal candidate will have a solid background in finance and a keen eye for detail. The position requires a professional who can handle the dynamic environment of the financial sector in Tanzania's major commercial hub.
A key requirement for this position is a Bachelor’s degree and at least two years of experience, preferably within the telecom industry. The candidate will be responsible for ensuring financial transparency and efficiency while adhering to company policies and regulatory requirements. Qualified candidates are encouraged to submit their CVs for review, emphasizing any experience relevant to banking or telecommunications.
Key Requirements
Bachelor’s degree in Finance, Accounting, Banking and Finance, or a related discipline.
Minimum of 2 years of relevant working experience in finance or accounting.
Previous experience working within the telecommunications sector is highly preferred.
Strong analytical skills and ability to interpret complex financial data.
Proficiency in using financial management systems and advanced Excel.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
10 Applied 7 Pro Applied
The Treasury FI & MM Dealer position at Diamond Trust Bank Tanzania is responsible for managing Fixed Income (FI) and Money Market (MM) activities. This involves the active trading of financial instruments to optimize the bank's liquidity position and manage interest rate risks. The dealer will stay abreast of market trends to ensure the bank remains competitive in its investment strategies.
Furthermore, the dealer will be tasked with maintaining strong relationships with other financial institutions and counterparties. Ensuring all trades are performed within the regulatory framework and internal risk limits is essential. This role is suited for an analytical professional with a high degree of integrity and a desire to contribute to the bank's financial stability.
Key Requirements
Bachelor's degree in Finance, Economics, Mathematics, or a related field.
Minimum 3 years of experience in Treasury dealing or Money Markets.
ACI Dealing Certificate is a mandatory requirement.
Strong understanding of Fixed Income and Money Market instruments.
Knowledge of local and international banking regulations.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
5 Applied 4 Pro Applied
Diamond Trust Bank Tanzania is looking for an Officer – Treasury FX Sales to grow sales volumes and Treasury income. This role involves providing competitive FX pricing and bespoke Treasury solutions to a diverse client base. The successful candidate will manage client relationships and identify new business opportunities to expand the bank's market share.
The role requires close collaboration with traders and other sales teams to drive revenue growth. You will be expected to conduct ongoing market research and support the execution of the Treasury sales strategy. Excellent communication and a strong customer service orientation are vital to succeeding in this evolving work environment.
Key Requirements
Degree in Finance, Economics, Banking, Accounting, or a related field.
Minimum 3–5 years' experience in FX sales, Treasury, or relationship management.
ACI Dealing Certificate is a mandatory requirement.
Strong sales, communication, and interpersonal skills.
Deep knowledge of financial markets and Treasury operations.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
11 Applied 1 Casual Applied
The Assistant Manager – Treasury FX Trader role at Diamond Trust Bank Tanzania focuses on driving foreign exchange trading revenue. The primary objective is the execution of spot, forward, and derivative transactions while effectively managing market risk within strictly approved limits. The candidate will monitor market developments and liquidity conditions to capitalize on trading opportunities.
In addition to technical execution, the role involves building and maintaining robust relationships with both local and international counterparties. The trader must ensure that all activities comply with national regulations and internal Treasury policies. This position is ideal for a proactive professional with a strong service ethic who can work independently in a fast-paced environment.
Key Requirements
Degree in Finance, Economics, Banking, Accounting, or a related field.
Strong knowledge of FX products and financial market instruments.
ACI Dealing Certificate is a mandatory requirement.
3–5 years' professional experience in Treasury or FX trading.
Proven experience in executing spot, forward, and derivative trades.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
12 Applied 8 Pro Applied
Diamond Trust Bank Tanzania is seeking a qualified FX Sales & Governance Lead to join the Treasury department. The successful candidate will be responsible for leading treasury governance, ensuring regulatory compliance, and managing risks while supporting FX sales initiatives. This role involves structuring complex financial products such as FX, fixed income, and derivatives, as well as maintaining strong client engagement.
The position requires a strategic thinker who can develop and maintain Treasury policies and procedures. You will be tasked with ensuring all activities align with internal policies and external regulatory requirements, including AML and KYC. A high degree of integrity and leadership is essential for overseeing Treasury system governance and operational controls effectively.
Key Requirements
Bachelor's Degree in Finance, Economics, Business Administration, or related field.
Master's degree in a relevant discipline is preferred.
Professional certifications such as CFA or FRM are highly desirable.
ACI Dealing Certificate is a mandatory requirement.
Minimum 5 years' experience in Treasury with a focus on governance and compliance.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
gmail.com
8 Applied 2 Ultra Applied
East Legon Microfinance Company Limited is a leading financial services provider dedicated to empowering growth through innovative financial solutions. We are currently seeking a qualified female candidate to join our team in Dar es Salaam as a Microfinance Loan Officer. This role is central to our mission of providing accessible financial services and fostering economic empowerment within the community by maintaining a healthy loan portfolio and high standards of client service.
In this position, your primary focus will be on client engagement and portfolio management. You will be responsible for guiding clients through the loan application process, ensuring all documentation is accurate, and providing essential financial literacy education. Additionally, you will handle the daily collection and recording of repayments, prepare operational reports, and conduct regular follow-ups with clients. If you are a hardworking, results-oriented professional with experience in the financial sector, we invite you to apply for this opportunity to grow with us.
Key Requirements
Have at least two (2) years of experience working in a microfinance institution or other financial service provider.
Be hardworking, self-motivated, and capable of achieving assigned targets.
Possess strong customer relationship and communication skills.
Have the ability to provide financial literacy and financial education to clients.
Minimum qualification: Diploma from a recognized institution.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
equitybank.co.tz
10 Applied 1 Casual Applied
Equity Bank is seeking 10 MSME & Farmer Trainers to join our dynamic team. This role is pivotal in empowering small and medium enterprises and farmers through comprehensive training programs. You will be responsible for designing and delivering modules that enhance financial literacy and business management skills, ensuring that our clients have the knowledge necessary to grow their ventures sustainably.
The successful candidates will work closely with rural communities to identify training needs and implement effective solutions. This position requires a proactive individual who can bridge the gap between financial services and the agricultural sector. If you are passionate about community development and possess the required agricultural and business training expertise, we encourage you to apply for this impactful role.
Key Requirements
Bachelor's degree in Agriculture, Agribusiness, Economics, or a related business field.
At least 3 years of experience in providing training or extension services to farmers or MSMEs.
Deep understanding of MSME business models and farmer group dynamics in the region.
Excellent communication and presentation skills in both English and Swahili.
Proficiency in Microsoft Office Suite for reporting and data analysis.