0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
15 Applied 11 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Kilimanjaro
7 days ago
uboratz.org
15 Applied 11 Pro Applied
UBORA Tanzania is a faith-based organization dedicated to transforming lives through high-quality education, leadership development, and community empowerment. As a Communication & Marketing Coordinator based in Siha, Kilimanjaro, you will play a pivotal role in promoting the organization's mission and driving student enrollment. Your work will involve leading multi-channel marketing efforts, managing digital platforms, and creating compelling multimedia content that resonates with donors, sponsors, and the local community. The role requires a dedicated professional capable of bridging the gap between the organization's impactful work and its diverse stakeholders.
The successful candidate will be responsible for developing and executing strategic communication plans that align with UBORA's core values of integrity, teamwork, and accountability. You will capture impactful stories through photography and videography, engage with various stakeholders including alumni and partners, and ensure a consistent brand voice across all platforms. This position is situated in the scenic Siha district of Kilimanjaro, offering a unique opportunity to contribute to youth empowerment and educational advancement within a supportive and mission-driven environment. Only shortlisted candidates will be contacted for further stages of the recruitment process.
Key Requirements
Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, or Business Administration.
Minimum 3 years of professional experience in Communications & Marketing roles.
Proven expertise in Digital Marketing and managing various Social Media platforms.
Strong skills in Content Creation and high-level Storytelling for brand engagement.
Proficiency in professional Photography and Videography for organizational promotion.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
22 Applied 15 Pro Applied
Infinity Developments is looking for a Fleet Manager to oversee the daily operations, maintenance, and tracking of heavy machinery. You will ensure strict compliance with safety regulations and transport laws while managing fuel logs, spare parts inventory, and maintenance schedules. This role is critical for the operational efficiency of our construction and logistics projects in Zanzibar.
The Fleet Manager will be responsible for the longevity and reliability of our heavy equipment. You will lead a team of operators and interact with mechanics to ensure all machinery is serviced on time. Your management will directly impact project timelines and cost-efficiency by reducing equipment downtime.
Key Requirements
Degree or Advanced Diploma in Logistics, Transport Management, or Mechanical Engineering
3+ years of experience managing heavy construction/mining machinery fleets
Deep knowledge of heavy machinery maintenance and operation
Experience managing fuel logs and spare parts inventory
Strong understanding of transport laws and safety regulations
0 Negotiable or Not Mentioned
Tanzania
8 days ago
jubileelifetinsurance.co.tz
10 Applied 3 Ultra Applied
Jubilee Life Insurance Tanzania is seeking highly motivated, ambitious, and results-driven individuals to join our growing team as Unit Managers. This role is pivotal in driving our sales growth and expanding our market presence across the country, specifically in the key regions of Dar es Salaam and Arusha. As a Unit Manager, you will be responsible for building and leading a high-performing sales team, providing them with the necessary coaching and mentorship to achieve and exceed business targets while maintaining the highest standards of service and professionalism.
Candidates will focus on identifying new business opportunities, fostering strong relationships with clients and partners, and ensuring all activities comply with company policies and industry regulations. The position offers a supportive working environment and an attractive commission and incentive structure designed to reward success. With a focus on professional development and career growth, this role provides an excellent opportunity for individuals looking to advance their leadership careers in the insurance and financial services sector in Tanzania. Possible work locations include Dar es Salaam and Arusha.
Key Requirements
Bachelor’s Degree or Diploma in Business Administration, Marketing, Insurance, Finance, or Economics.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent communication and interpersonal skills for client and team engagement.
Previous experience in sales and team management is highly preferred.
Proven ability to recruit, train, and develop high-performing sales professionals.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gbcs.co.tz
14 Applied 4 Ultra Applied
Gbcs is seeking a highly motivated and experienced Marketing Manager to lead our marketing efforts in the FMCG industry. The successful candidate will be responsible for developing and executing comprehensive marketing strategies and promotional campaigns to drive brand awareness and sales growth. Based in Dar es Salaam, Tanzania, this role involves managing marketing teams during exhibitions and leveraging both traditional and digital platforms to reach target audiences effectively. The ideal candidate should possess a strong background in brand visibility and a proven track record of increasing market share. Key responsibilities include analyzing market trends, overseeing promotional activities, and ensuring that all marketing initiatives align with the company's business objectives. We are looking for a strategic thinker with excellent leadership skills who can navigate the competitive FMCG landscape and deliver measurable results.
Key Requirements
Holding Bachelor degree in Marketing, Sales, Commerce or any business management related courses
Having a relevant Masters degree is an added advantage
Experience in marketing and promoting FMCG for at least 5 years
Experience in developing and executing marketing strategies, and promotion campaigns
Experience in managing marketing teams in exhibitions
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
7 Applied 2 Ultra Applied
The Sales & Marketing Manager at Roar Capital will be responsible for driving revenue and increasing brand awareness for our properties in Zanzibar. You will design and execute innovative marketing strategies, manage corporate accounts, and oversee all promotional activities to ensure the hotel remains a top choice for travelers. Your role includes analyzing market data to identify new business opportunities and adjusting strategies to stay ahead of competitors. You will collaborate closely with other departments to deliver a seamless guest experience while ensuring all marketing efforts align with the company's financial goals and brand identity.
Key Requirements
Bachelor's degree in Marketing, Hospitality, or Business.
Minimum of 3-5 years experience in hotel sales and marketing.
Strong understanding of the Zanzibar hospitality market.
Proven ability to meet and exceed sales targets.
Excellent communication and negotiation skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
paones.co.tz
15 Applied 11 Pro Applied
Paones General Trading Company Limited is seeking a highly skilled and strategic Finance Manager to lead its financial operations in Dar es Salaam, Tanzania. The successful candidate will be responsible for driving financial strategy, ensuring strict compliance with IFRS and local tax laws, and optimizing overall company performance through data-driven insights. Reporting directly to the CEO, you will oversee budgeting, forecasting, and financial reporting while managing the organization's cash flow and working capital. In addition to core financial management, this role involves overseeing inventory valuation, procurement processes, and cost control mechanisms, particularly within the ICT and technology sectors. You will lead a dedicated finance team, coordinating external audits and managing financial risks to ensure the long-term sustainability of the company. Applicants should possess a CPA and NBAA registration, along with a track record of leadership in high-tech or trading environments.
Key Requirements
Bachelor's Degree in Accounting, Finance, Commerce, Business Administration, Economics or related field.
Certified Public Accountant (CPA) qualification which is mandatory for this role.
Must be registered with the National Board of Accountants and Auditors (NBAA).
Minimum of 5 years of progressive experience in finance, accounting and financial management.
At least 3 years of experience in a managerial or senior supervisory role.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
eximbank.co.tz
15 Applied 11 Pro Applied
The IT Service Delivery Manager at Exim Bank (T) Ltd is a pivotal role focused on ensuring the seamless delivery of information technology services across the organization. This position requires overseeing critical IT service management functions, including incident management, access management, and change management, while maintaining high standards of user support and service continuity. The successful candidate will lead the resolution of user issues across various channels, ensure compliance with internal governance frameworks, and work closely with cross-functional teams to optimize operational efficiency. Additionally, the role involves proactive monitoring of servers, networks, and applications to mitigate system disruptions in real-time. The Senior Manager will be responsible for managing the Change Advisory Board (CAB) processes, conducting impact analyses, and ensuring that all IT changes align with regulatory standards. By fostering collaboration between system administrators, network engineers, and development teams, the role ensures that IT infrastructure remains secure and responsive to the needs of the banking sector.
Key Requirements
Degree in Information Systems, Computer Engineering, or Business Administration.
Strong analytical thinking and proactive problem-solving abilities.
Possession of ITIL certifications is considered a significant advantage.
Extensive experience managing large project teams including third-party vendors.
In-depth understanding of customer segments and relevant telecom products.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
platinumcredit.co.tz
15 Applied 11 Pro Applied
Platinum Credit Limited is a leading financial services company committed to empowering growth through innovative financial solutions. We are seeking a dynamic, results-driven, and experienced Regional Sales Manager to lead and oversee sales operations across the Central Region. The successful candidate will be responsible for driving revenue growth, leading sales teams, expanding market presence, and maintaining customer satisfaction while ensuring achievement of regional business targets in line with organizational objectives. Potential candidates will manage activities across several areas, including Manyara, Dodoma, Singida, Kilosa, and Morogoro. We promote a culture built on self-responsibility, teamwork, integrity, customer focus, innovation, and continuous improvement. The role requires a leader who can lead by example through professionalism and foster a culture of accountability and transparency among all regional staff. By joining our team, you will contribute to our company motto: Together, We Empower Growth.
Key Requirements
Bachelor’s Degree in Sales, Marketing, Business Administration, or a related business field from a recognized institution.
Proven experience in sales management and leading regional operations.
Ability to drive revenue growth and achieve regional business targets.
Strong leadership skills with the ability to manage and motivate sales teams.
Excellent understanding of the financial services industry and market trends.