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TECHNICAL SUPPORT EXECUTIVE @ SHREEYAAN SOLUSMART

0 Negotiable or Not Mentioned India, Ahmedabad 15 days ago shreeyaansolusmart.com 707 Views

Join Shreeyaan Solusmart as a Technical Support Executive based in Ahmedabad. This role is ideal for individuals who enjoy solving complex technical problems and providing high-quality assistance to a nationwide client base in the USA. You will be part of a global support environment, focusing on providing software and hardware support through remote sessions and calls. This full-time position requires working according to US Eastern Time to align with our international clients and internal teams. As a member of our team, you will be responsible for troubleshooting hardware and software issues, managing ticketing systems, and assisting new customers with installation and training. Additionally, you will handle hardware shipments and provide support for various events and internal coordination. We are looking for candidates with strong English communication skills, a customer-first mindset, and technical proficiency in Windows OS and Active Directory. This is a great opportunity to grow your career in a dynamic IT support environment.

Key Requirements

Troubleshoot and resolve software and hardware issues Handle customer queries via ticketing systems Provide remote support to US-based clients Assist with installation and training for new customers Configure and manage hardware shipments Support events, conventions, and internal coordination Provide after-hours support when required Strong verbal and written communication skills in English In-depth knowledge of Windows OS including XP and Windows 7 Basic understanding of Windows Server 2003 and 2008 R2 Familiarity with Active Directory and user management
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IT PERSONNEL @ ACADEMIC ACHIEVEMENT CENTER

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 15 days ago academicachievementcenter.org 1166 Views

Academic Achievement Center is seeking a dedicated IT Personnel to manage and maintain the school's technological infrastructure. The successful candidate will be responsible for ensuring that all computer systems, networks, and software applications are functioning optimally to support both educational and administrative needs. This role involves proactive maintenance, technical troubleshooting, and providing essential support to staff and students to ensure a seamless digital learning environment.

The position is located at the Academic Achievement International School in Dar es Salaam. Applicants are expected to hold a relevant degree and possess strong problem-solving skills to manage the campus network and hardware effectively. By joining our team, you will play a vital role in shaping the future of education through reliable technology and innovative support services.

Key Requirements

Possess a relevant University Degree in Information Technology or a related field. Submit a professional application letter addressed to the school management. Provide a comprehensive CV highlighting relevant technical experience. Include copies of academic certificates in PDF format only. Demonstrate proficiency in hardware troubleshooting and repair. Exhibit strong knowledge of network maintenance and security protocols. Ability to install and configure various software applications for educational use. Strong communication skills to provide technical support to non-technical staff. Ability to manage school databases and ensure data integrity. Willingness to stay updated with emerging educational technologies.
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SERVICE ENGINEER (LASER MACHINES) @ DHANLAXMI LASER TECHNOLOGY PVT. LTD.

0 Negotiable or Not Mentioned India, Ahmedabad 17 days ago dhanlaxmilaser.com 815 Views

Dhanlaxmi Laser Technology Pvt. Ltd., based in Ahmedabad, is expanding its technical team and is looking for dedicated Service Engineers to handle advanced laser machinery. This role focuses on the installation, commissioning, and maintenance of various laser systems including marking, welding, and cutting machines. As a key member of the technical team, you will be responsible for providing on-site support, diagnosing technical issues, and ensuring that all machinery operates at peak performance for our clients.

Beyond technical repairs, the role involves significant interaction with customers through training sessions and technical guidance. Engineers will handle preventive maintenance schedules and emergency breakdown repairs while maintaining meticulous service documentation. Joining Dhanlaxmi Laser Technology offers a supportive, performance-driven environment with ample opportunities for learning and career growth in the fast-paced field of industrial laser technology. The position requires a problem-solving mindset and a willingness to travel for service support.

Key Requirements

Possess a Diploma or Bachelor of Engineering (BE) in Electrical, Electronics, Mechatronics, or a related technical field. Have between 1 to 5 years of relevant experience; freshers with strong technical knowledge are also encouraged to apply. Demonstrate a basic knowledge of laser machines or various types of industrial machinery. Exhibit a strong willingness to travel to different client locations for on-site service support. Display a problem-solving mindset with the ability to diagnose and resolve machine breakdowns efficiently. Maintain excellent communication skills for providing clear technical guidance and customer training. Capable of performing installation and commissioning of Laser Marking, Welding, and Cutting Machines. Ability to coordinate effectively with the internal technical team for complex issue resolution. Proficiency in preparing detailed service reports and maintaining comprehensive technical documentation. Commitment to performing regular preventive maintenance to ensure equipment longevity and reliability.
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IT SERVICE DESK (1 POSITION) @ NITYO

0 Negotiable or Not Mentioned Philippines, Mandaluyong 17 days ago nityo.com 748 Views

We are currently seeking a skilled IT Service Desk professional to join our team in Mandaluyong. The ideal candidate will be responsible for managing technical requests, troubleshooting software and hardware issues, and ensuring that all IT services are delivered effectively to support our business operations. This is an onsite position that requires a proactive approach to problem-solving and a commitment to maintaining high service standards within the organization. Salary for this position is up to 30,000.

In this role, you will be expected to leverage your background in Information Technology or Computer Science to handle various service desk tasks, including incident management and user support. You will work closely with other members of the IT department to maintain infrastructure and application stability. A minimum of one year of experience in a similar role is required, along with a solid understanding of ITSM processes and IT infrastructure support.

Key Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. 1 year of experience in Service Desk Technician or IT service operations. Proven experience in ITSM and IT infrastructure support. Strong knowledge of application support and IT troubleshooting. Ability to work onsite in the Mandaluyong location. Excellent analytical and problem-solving skills for technical issues. Strong communication skills to interact with various end-users. Knowledge of help desk software and ticketing systems. Familiarity with hardware maintenance and software installation. Ability to work effectively in a fast-paced technical environment.
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SENIOR SERVICE TECHNICIAN @ SALTO WECOSYSTEM

0 Negotiable or Not Mentioned Saudi Arabia, Riyadh 19 days ago saltosystems.com 906 Views

SALTO WECOSYSTEM is seeking a dedicated and highly skilled Senior Service Technician to join their team in Riyadh, Saudi Arabia. This full-time role is central to supporting diverse projects throughout the Kingdom of Saudi Arabia, requiring a professional who is comfortable with up to 50% travel. The successful candidate will be responsible for the installation and commissioning of advanced electronic locks, controllers, gateways, and related hardware, ensuring all systems are integrated and functioning optimally. The technician will handle projects across multiple subregions within KSA, ensuring high-quality service delivery at every site.

The role demands a technical expert capable of performing complex cable work, testing, and troubleshooting of both hardware and software issues. Beyond physical hardware, the technician will support software installations, upgrades, and SQL database tasks, while addressing basic networking requirements. You will serve as a primary point of contact for partners and end-users, providing both on-site and remote technical support. This is an exceptional opportunity to join a global leader known for innovation and long-term career growth in the security and access control industry.

Key Requirements

5-10 years of experience in ELV or access control systems. Diploma in Electrical, IT, or Electronics engineering. Strong knowledge of networking protocols and SQL database management. Hands-on skills in wiring, cable work, and hardware testing. Valid Saudi driving license is mandatory. Willingness to travel up to 50% across different regions of KSA. Strong communication skills for interacting with partners and end-users. Ability to troubleshoot complex hardware and software issues independently. Prior experience or knowledge of Salto products is a significant advantage. Capacity to perform software installations and system upgrades. Ability to work full-time and manage project timelines effectively.
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BLUE PRISM RPA PROFESSIONAL @ ALPHACOM

0 Negotiable or Not Mentioned India 19 days ago alphacom.in 850 Views

AlphaCom is seeking a highly skilled Blue Prism RPA Professional to join our team in India. This role is central to the development, support, and maintenance of complex Blue Prism RPA solutions within enterprise environments. As a key technical contributor, you will be responsible for building robust automation workflows that streamline business processes and enhance operational efficiency.

In this position, you will manage bot troubleshooting, deployment, and the monitoring of automated processes using the Blue Prism Control Room. You will collaborate extensively with various stakeholders to gather requirements, perform root cause analysis on production issues, and ensure that all automation solutions strictly adhere to established RPA best practices and security standards. Candidates should be ready for an immediate start to support our ongoing digital transformation initiatives.

Key Requirements

Minimum 5 to 8 years of professional experience in RPA development. Profound technical expertise in Blue Prism tools and architecture. Demonstrated experience with RPA Control Room for bot management. Ability to design and implement end-to-end automation workflows. Strong skills in troubleshooting and maintaining automated bots. Proven track record in deploying and scheduling enterprise-level automations. Ability to perform detailed root cause analysis for technical errors. Strict adherence to RPA best practices and development standards. Excellent communication and collaboration skills for stakeholder management. Must be an immediate joiner or have a very short notice period.
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FIELD SERVICE SPECIALIST (ICT) @ AXIA TANZANIA

~800,000 Mentioned Tanzania, Dar es Salaam 20 days ago axia.co.tz 1978 Views

Our client, a leading technology solutions provider, is looking for a hands-on Field Service Specialist to support installation, maintenance, and troubleshooting of systems across client sites. This role is suited for a mid-level IT professional who enjoys being on the ground and solving real-time technical challenges. The specialist will be responsible for ensuring that all systems at client locations are functioning optimally, providing technical assistance, and maintaining a high level of client satisfaction through professional interaction. Salary is TZS 800,000 – 1,000,000 (Gross).

The successful candidate will handle a variety of tasks including the deployment of new ICT infrastructure, routine system updates, and responding to emergency technical failures. In addition to technical proficiency, the role requires strong organizational skills to manage multiple client sites and document work progress accurately. You will act as the primary point of contact for technical issues at the client's premises, ensuring minimal downtime and effective communication between the client and the core technical team.

Key Requirements

2–3 years of experience in field service or IT support roles. Strong technical troubleshooting and networking skills. Comfortable with on-site work and frequent client interaction. Excellent communication skills in both Swahili and English. Ability to diagnose and resolve hardware and software issues efficiently. Experience with system installation and configuration at client premises. Proven ability to work independently and manage time effectively across multiple sites. Relevant degree or technical certification in ICT, Computer Science, or a related field. Knowledge of network security and basic server administration. Commitment to providing high-quality technical assistance and customer care.
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SYSTEM SUPPORT (2 POSITIONS) @ METL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 22 days ago metl.net 2780 Views

MeTL Company is looking for two dedicated System Support professionals to join our IT department in Dar es Salaam. This role focuses on providing technical assistance and maintenance for our diverse array of computing systems, including servers, PCs, and laptops. The ideal candidates will have a robust understanding of various operating systems and the ability to manage modern IoT devices within the corporate environment. As a System Support specialist, you will be tasked with ensuring the reliability and performance of our internal systems. You will provide critical support to end-users and manage the lifecycle of hardware and software assets. Requirements include a solid educational foundation in Information Technology and at least two years of experience in a similar capacity, backed by certifications like MCSE.

Key Requirements

Diploma or Bachelor's degree in Information Technology. 2-3 years of experience in system support roles. Proficiency in Microsoft MCSE standards. In-depth knowledge of server administration and maintenance. Strong understanding of various Operating Systems. Expertise in PC and Laptop hardware repair and support. Knowledge and experience with IoT devices. Excellent technical troubleshooting skills. Ability to provide high-quality user support. Competency in software installation and configuration.
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IT SUPPORT SPECIALIST (MSP) @ ANANT SOL

0 Negotiable or Not Mentioned India, Hyderabad 23 days ago anantsol.com 1060 Views

We are seeking a dedicated IT Support Specialist (MSP) for a 1-year contract position based in Hyderabad, India, with a high possibility of extension. The successful candidate will be responsible for providing on-site Tier 1 support, triaging technical issues, and escalating problems as necessary. You will handle basic PC and Mac troubleshooting, end-user hardware and software support, and manage devices across Windows, Apple OS X, Chrome OS, iOS, and Android platforms. Experience in the VFX, animation, or games industry is highly preferred, as you will be working in a dynamic studio environment.

In addition to troubleshooting, you will manage monitor and accessory deployments, image and provision laptops, and maintain accurate inventory counts for all IT assets. Collaboration is key, as you will work with workplace coordinators and logistic vendors to deliver a seamless user experience. Proficiency in Google Workspace, Jamf, and Intune is required, along with excellent communication skills for face-to-face support and Slack-based interactions. This role offers an exciting opportunity to support a creative workforce and manage diverse hardware peripherals and printer systems.

Key Requirements

Minimum 3 years of experience with Windows operating systems. At least 3 years of experience in hardware and software break-fix troubleshooting. Proficiency in both Windows and Mac OS environments for at least 3 years. A minimum of 2 years of professional Help Desk experience. Previous experience working in the VFX, animation, or gaming industry is preferred. Strong knowledge of Google Suite, including Google Meet and Google Slides. Hands-on experience with MDM solutions such as Jamf and Microsoft Intune. Ability to perform laptop imaging and provisioning tasks efficiently. Proven experience in face-to-face end-user support and technical problem-solving. Experience in inventory management for computers, peripherals, and IT accessories.
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IT PERSONNEL @ KINGLIONCOMPANY

0 Negotiable or Not Mentioned Tanzania 26 days ago kinglioncompany.com 2603 Views

Kinglioncompany is seeking a dedicated and skilled IT Personnel to join our technical team and oversee our digital and physical technological assets. The primary focus of this role is to manage and maintain the organization's computer networks, ensure the stability of the IT infrastructure, and perform comprehensive hardware management tasks. As a key member of the IT department, you will be responsible for ensuring that all technical systems operate efficiently to support our production and business activities.

The ideal candidate will possess a strong background in IT support, preferably within a production or service-oriented environment. You will be expected to troubleshoot complex technical issues, provide help desk support to staff, and implement security measures to protect company data. This position offers an opportunity to work in a dynamic industrial setting where your expertise in hardware, software, and networking will directly contribute to the company's operational success. No salary information was provided for this position.

Key Requirements

Proficiency in computer networks and networking protocols. Solid understanding of IT infrastructure and system design. Demonstrated experience in hardware management and maintenance. Bachelor's degree in Information Technology, Computer Science, or a related field. 2-3 years of professional experience in an IT support role. Experience working in the production industry or a similar service-oriented environment. Ability to troubleshoot complex software and hardware issues efficiently. Knowledge of server management, maintenance, and configuration. Strong interpersonal and communication skills for providing user support. Ability to implement and monitor robust data security and backup measures.
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