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SERVICE DESK SUPPORT ANALYST (L1) @ PMC

0 Negotiable or Not Mentioned India, Vadodara 14 days ago pmccommerce.com 1099 Views

PMC is expanding its global team and seeking passionate, customer-focused professionals to join as Service Desk Support Analysts (L1). In this role, you will be part of a dynamic team dedicated to delivering high-quality technical support to international clients. Candidates should thrive in fast-paced environments and possess a natural aptitude for problem-solving. This position offers a significant opportunity for individuals looking to build a long-term career in IT service desk support within a global framework.

The recruitment process is fully virtual, including an upcoming virtual recruitment drive to select the best talent. Based in Vadodara, this role involves handling Level 1 support queries, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. Successful candidates will benefit from a collaborative work environment where learning and professional growth are highly encouraged.

Key Requirements

Excellent verbal and written communication skills in English. Strong problem-solving and analytical skills to resolve technical issues. Proficiency in troubleshooting hardware and software problems. Customer-focused mindset with a dedication to service excellence. Ability to work effectively in a fast-paced environment. Basic knowledge of IT service management (ITSM) tools and processes. Solid understanding of operating systems including Windows and macOS. Ability to document technical issues and resolutions accurately. Willingness to work in shifts to support international clients. A degree or diploma in Information Technology, Computer Science, or a related field.
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L1 APPLICATION SUPPORT (3 POSITIONS) @ COMUNUS TECHNOLOGIES PVT LTD

0 Negotiable or Not Mentioned India, Mumbai 10 days ago comunus.in 643 Views

ComUnus Technologies Pvt Ltd is actively seeking motivated individuals for the role of L1 Application Support at our VidhyaVihar location in Mumbai. This entry-level position is ideal for freshers who are looking to establish a career in technical support and information technology. As an L1 Support Engineer, you will be responsible for serving as the first point of contact for end-users, addressing their technical inquiries and ensuring that any application-related issues are handled promptly and efficiently.

The role involves a blend of technical troubleshooting and customer service, requiring a basic understanding of software development life cycles and networking. You will work closely with other technical teams to escalate complex issues and contribute to the overall stability of the company's application environment. We are looking for immediate joiners who can quickly adapt to our workflow and contribute to the team's success in a high-energy work environment.

Key Requirements

Knowledge of SQL and database concepts. Basic understanding of networking principles. Previous internship or academic projects related to application support or software development. Provide first-level support to end-users, addressing inquiries and resolving technical issues. Troubleshoot software problems and collaborate with other teams to identify and implement solutions. Ability to work effectively in a team-oriented environment. Excellent verbal and written communication skills to interact with end-users. Strong analytical and problem-solving abilities to diagnose technical glitches. Willingness to work in a fast-paced IT environment with evolving priorities. Ability to join immediately as a fresher candidate. Attention to detail when documenting support tickets and resolutions.
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APPLICATION SUPPORT ENGINEER (L1) @ IMPACT INFOTECH

~26,000 Mentioned India, Navi Mumbai 6 days ago impact-infotech.com 605 Views

Impact Infotech is looking for a dedicated Application Support Engineer (L1) to join the team in Airoli, Navi Mumbai. This role is ideal for candidates with 6 months to 1 year of experience who are passionate about troubleshooting and providing high-quality IT support. The successful candidate will be responsible for providing L1 application support, handling various user queries, and ensuring the smooth functioning of business applications through regular monitoring and issue resolution.

The role requires a proactive individual with a graduation degree and a strong foundation in IT support principles. You will coordinate closely with internal teams to resolve complex issues and must be willing to work in a dynamic, fast-paced environment. Salary details include a CTC of ₹26,000 with a monthly take-home of approximately ₹21,000. This is an excellent opportunity for early-career professionals to grow their technical skills in a supportive corporate setting.

Key Requirements

6 months to 1 year of experience in application support Graduation in a relevant field (Mandatory Requirement) Basic knowledge of application support and IT troubleshooting Excellent verbal and written communication skills Strong problem-solving and analytical abilities Willingness to learn and work in a fast-paced environment Ability to handle user queries and resolve application-related issues Proficiency in monitoring applications for smooth functioning Coordination skills to work with internal teams for issue resolution Ability to manage technical documentation and support logs Flexibility to work in shifting schedules if required
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TECHNICAL SUPPORT EXECUTIVE @ SHREEYAAN SOLUSMART

0 Negotiable or Not Mentioned India, Ahmedabad 15 days ago shreeyaansolusmart.com 763 Views

Join Shreeyaan Solusmart as a Technical Support Executive based in Ahmedabad. This role is ideal for individuals who enjoy solving complex technical problems and providing high-quality assistance to a nationwide client base in the USA. You will be part of a global support environment, focusing on providing software and hardware support through remote sessions and calls. This full-time position requires working according to US Eastern Time to align with our international clients and internal teams. As a member of our team, you will be responsible for troubleshooting hardware and software issues, managing ticketing systems, and assisting new customers with installation and training. Additionally, you will handle hardware shipments and provide support for various events and internal coordination. We are looking for candidates with strong English communication skills, a customer-first mindset, and technical proficiency in Windows OS and Active Directory. This is a great opportunity to grow your career in a dynamic IT support environment.

Key Requirements

Troubleshoot and resolve software and hardware issues Handle customer queries via ticketing systems Provide remote support to US-based clients Assist with installation and training for new customers Configure and manage hardware shipments Support events, conventions, and internal coordination Provide after-hours support when required Strong verbal and written communication skills in English In-depth knowledge of Windows OS including XP and Windows 7 Basic understanding of Windows Server 2003 and 2008 R2 Familiarity with Active Directory and user management
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CUSTOMER SERVICE EXECUTIVE (US SHIFT) @ AIPXPERTS

0 Negotiable or Not Mentioned India, Ahmedabad 23 days ago aipxperts.com 1116 Views

We are looking for a dedicated Customer Service Executive to join our dynamic team in Ahmedabad for our US-based night shift process. The primary focus of this role is to handle international clients with a high level of confidence, professionalism, and clarity. Candidates will be expected to manage customer queries effectively and ensure a positive client experience while working in a fast-paced environment. This is an office-based position requiring physical presence at our Ahmedabad location.

The ideal candidate will possess a proactive mindset and strong problem-solving skills to navigate various client scenarios. You will utilize modern IT software and tools, along with Microsoft Office applications, to perform your daily tasks. If you are a quick learner who thrives in a team-oriented environment and is comfortable working during US business hours, this is an excellent opportunity to grow your career in international customer service.

Key Requirements

Excellent verbal and written communication skills in English. Comfortable working in a permanent night shift according to US timings. Basic to intermediate knowledge of MS Excel and MS Word. Understanding of IT software and general computer tools usage. Willingness to work from the office location in Ahmedabad. Strong problem-solving attitude to resolve client issues. Ability to handle customer queries professionally and calmly. Quick learner with the ability to adapt to new processes. Team player with a proactive and positive mindset. Ability to maintain high performance in a fast-paced environment.
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SERVICE ENGINEER @ MACKWELL PUMPS & CONTROLS

0 Negotiable or Not Mentioned India, Ankleshwar 19 days ago mackwellpumps.com 850 Views

Mackwell Pumps & Controls is currently seeking a dedicated and technically proficient Service Engineer to join our team in Ankleshwar. The primary focus of this role is to provide exceptional technical service and support, which includes the installation, commissioning, and testing of specialized equipment directly at customer sites. You will be the first line of defense in resolving technical issues, handling breakdowns, and performing routine preventive maintenance to ensure the longevity and efficiency of the machinery.

Beyond technical tasks, the successful candidate will be responsible for maintaining strong customer relationships through effective communication and providing hands-on training to clients regarding product usage. The role involves meticulous data management, including the preparation of service reports and maintenance records, as well as coordinating with the sales and production teams to fulfill specific customer requirements. This position requires a proactive individual willing to travel and work under pressure to ensure customer satisfaction and operational excellence.

Key Requirements

1-2 years of experience, preferably in rotative equipment engineering industries. Possession of a Diploma, B.E., or B.Tech in Mechanical, Electrical, or a related engineering field. Demonstrated technical knowledge of mechanical and electrical equipment systems. Proven ability to troubleshoot and resolve complex technical breakdowns and maintenance issues. Strong communication and customer handling skills for professional relationship management. Ability to read and accurately interpret technical drawings and specifications. Proficiency in MS Office tools including Excel, Word, and professional email correspondence. Willingness to travel frequently for on-site visits and field service support. Strong organizational skills for maintaining service reports, visit logs, and spare parts records. Capacity to work independently, manage time effectively, and handle high-pressure situations. Knowledge of safety standards and protocols related to industrial equipment maintenance.
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ENGINEER TOOL MAINTENANCE @ SPECTRUM TALENT MANAGEMENT

0 Negotiable or Not Mentioned India, Sanand 23 days ago stmpl.co.in 1526 Views

We are looking for a dedicated Engineer for Tool Maintenance to support our client, a leading Auto Ancillary company in Sanand. The role focuses on the upkeep, repair, and optimization of manufacturing tools and dies to prevent production downtime. You will be a vital part of the technical team, ensuring that all equipment is functioning at peak performance levels.

The position requires a proactive approach to maintenance and a deep understanding of tool room operations. Candidates will be expected to perform regular inspections, troubleshoot technical issues, and manage tool inventories. Joining this plant offers the chance to work with advanced automotive manufacturing technology and contribute to a large-scale production operation.

Key Requirements

Hold a B.Tech or Diploma (Regular) in Mechanical Engineering or related field. Minimum 2 to 8 years of experience specifically in tool maintenance or tool room operations. Expertise in repairing and maintaining injection molds or stamping dies. Proficiency in reading technical drawings and blueprints. Hands-on experience with tool room machinery and measurement tools. Strong understanding of preventive maintenance schedules. Ability to diagnose and resolve technical issues quickly to minimize downtime. Commitment to workplace safety and precision standards. Good organizational skills for managing spare parts and tool records. Previous experience in an automotive manufacturing plant is highly preferred.
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ERPNEXT ADMINISTRATOR @ SHREE KURMDAS INDUSTRIES PVT. LTD.

0 Negotiable or Not Mentioned India, Pune 25 days ago kurmdas.com 1229 Views

Shree Kurmdas Industries Pvt. Ltd. is seeking a dedicated ERPNext Administrator to join our team at our Bhosari, Pune office. The successful candidate will be responsible for managing our ERP system, ensuring that all daily entries and data management tasks are performed efficiently. This role involves maintaining the ERPNext server, overseeing regular backups, and monitoring system performance to prevent downtime.

Beyond technical maintenance, the ERPNext Administrator will provide essential support to our internal team, helping them navigate ERP entries and usage across various departments including Purchase, Stock, Manufacturing, and Accounts. You will be expected to troubleshoot any software issues that arise and ensure error-free operations. This is a full-time, work-from-office position suitable for individuals with 3 to 6 years of experience in ERP administration within a manufacturing context.

Key Requirements

Hands-on experience in ERPNext is mandatory. A minimum of 3 to 6 years of professional experience in ERP administration. Basic knowledge of server management and IT systems maintenance. Proficiency in performing data backups and system monitoring. Understanding of Purchase and Stock modules within an ERP environment. Knowledge of Manufacturing and Accounts modules preferred. Ability to perform accurate daily entries and data management. Strong troubleshooting skills for ERP software and related technical issues. Capability to support and train internal teams on ERP usage. Willingness to work from the office location in Bhosari, Pune.
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MAINFRAME DEVELOPER @ VY SYSTEMS

0 Negotiable or Not Mentioned India, Mumbai 26 days ago vysystems.com 1956 Views

VY Systems is seeking a highly skilled and experienced Mainframe Developer to join our dynamic technical team based in Mumbai. This role is specifically designed for professionals with a minimum of 6 years of expertise in working with legacy systems and enterprise-level computing. The successful candidate will play a critical role in developing, maintaining, and optimizing mainframe applications to ensure seamless business operations. This position requires a full-time commitment with a work-from-office schedule of five days per week at our Mumbai location.

The ideal candidate must demonstrate advanced proficiency in COBOL, JCL, and VSAM, along with specialized knowledge in CICS and IMSDB. We are prioritizing candidates who are available for an immediate start or can join within a maximum of 15 days. Beyond technical skills, we value individuals with strong analytical capabilities and a collaborative mindset who can contribute effectively to a fast-paced environment. This is an excellent opportunity for seasoned developers to leverage their mainframe expertise in a challenging and rewarding professional setting.

Key Requirements

Minimum of 6 years of professional experience in Mainframe development. In-depth expertise in COBOL programming language for business applications. Proven proficiency in Job Control Language (JCL) for batch processing. Extensive experience with VSAM (Virtual Storage Access Method). Solid working knowledge of CICS (Customer Information Control System). Hands-on experience with IMSDB database management systems. Must be willing to work from the Mumbai office 5 days a week. Ability to join immediately or within a maximum of 15 days notice. Strong problem-solving skills and ability to troubleshoot complex legacy code. Excellent communication skills and the ability to work within a dynamic team environment.
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DATA ENGINEER INTERN @ CUBEGLE TECHNOLOGIES PVT LTD

0 Negotiable or Not Mentioned India, Ahmedabad 25 days ago cubegle.com 2085 Views

Cubegle Technologies Pvt LTD is seeking a motivated and detail-oriented individual to join our team as a Data Engineer Intern. This role is designed for candidates who are passionate about data and eager to kickstart their career in the field of data engineering. During this full-time internship, you will have the unique opportunity to gain hands-on industry experience by working on real-world data projects. You will work alongside experienced professionals in a friendly and growth-oriented environment that encourages learning and professional development. The primary focus will be on supporting data infrastructure and participating in various stages of the data lifecycle.

As an intern, you will apply your knowledge of SQL, Python, and Power BI to assist in building and maintaining data pipelines. You will gain exposure to essential data concepts such as ETL (Extract, Transform, Load), Cloud ETL, and data warehousing principles. The internship is based at our Ahmedabad office located at Link, 100 FT, RCC ROAD, near JLR Showroom, Upper, Gota. We are looking for candidates who possess strong analytical skills and a proactive approach to problem-solving. This position is an excellent stepping stone for anyone looking to build a solid foundation in the data engineering industry while contributing to meaningful projects.

Key Requirements

Basic knowledge of SQL and database management systems. Familiarity with Power BI for data visualization and reporting. Proficiency in Python programming for data manipulation. Foundational understanding of data concepts including ETL and Cloud ETL. Basic understanding of data warehousing architecture and principles. Eagerness to learn and grow within the fast-paced data field. Strong analytical and logical reasoning capabilities. Excellent written and verbal communication skills. Ability to work effectively in a collaborative team environment. Strong attention to detail and commitment to data accuracy.
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