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IT SERVICE DELIVERY MANAGER @ LATINUM HR SOLUTIONS

~24,000 Mentioned UAE, Dubai 14 days ago latinumhr.com 1413 Views

Latinum HR Solutions is currently seeking an experienced IT Service Delivery Manager for one of their clients based in Dubai. This role is pivotal for organizations in the UAE looking to scale their technology operations while ensuring seamless user experiences and efficient IT service delivery within enterprise environments. The candidate will be at the forefront of managing critical IT operations and infrastructure for a growing business.

The successful candidate will be responsible for managing end-to-end IT service delivery and support operations, ensuring high service quality and strict compliance with SLAs. Key duties include leading service improvement initiatives, optimizing processes, coordinating with various technical teams (infrastructure, application, and support), and overseeing vendor relationships. The position offers a monthly salary ranging from AED 24,000 to 32,000.

Key Requirements

Manage end-to-end IT service delivery and support operations. Ensure SLA compliance and maintain high service quality standards. Lead service improvement and process optimization initiatives. Coordinate activities between infrastructure, application, and support teams. Manage third-party service providers and vendor relationships. Possession of 7–12 years of professional experience in IT service management. Deep knowledge of ITIL frameworks and service operations. Proven ability to lead large support teams in complex environments. Strong stakeholder management and leadership skills. Excellent communication skills to interface with technical and non-technical stakeholders.
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OSS / TOOLS ADMINISTRATOR (MANAGEENGINE & APPDYNAMICS) @ ASHRA TECH

0 Negotiable or Not Mentioned UAE, Dubai 20 days ago ashratech.com 930 Views

We are looking for a skilled OSS / Tools Administrator to join our onsite team in Dubai. This role is focused on the comprehensive management and optimization of enterprise-level monitoring tools, with specific emphasis on the ManageEngine suite and the AppDynamics platform. You will be responsible for the full lifecycle of these tools, including deployment, configuration, and ongoing maintenance to ensure peak performance and visibility across our technology stack. Key modules under your supervision will include OpManager Plus, Endpoint Central, EventLog Analyzer, and Site24x7. The successful candidate will work closely with diverse IT, networking, and application teams to develop robust monitoring strategies that align with business objectives. Your expertise will be critical in configuring complex alerts, designing automation workflows, and managing system integrations that streamline our operations. Beyond daily administration, you will handle critical backend tasks such as system upgrades, patching, and data backup/recovery. This position requires a detail-oriented professional capable of managing security governance, user roles, and access controls within the monitoring environment. If you thrive in a fast-paced setting and have a passion for proactive root cause analysis and performance optimization, this is an excellent opportunity to grow your career.

Key Requirements

Extensive hands-on experience with ManageEngine tools such as OpManager Plus and Endpoint Central. Proven expertise in managing and optimizing AppDynamics for dashboards and alerting. Deep knowledge of network, server, and application performance monitoring protocols. Ability to set complex alerting thresholds and perform detailed root cause analysis. Strong understanding of ITIL v4 processes and service management frameworks. Proficiency in scripting languages like PowerShell, Python, or Bash for automation. Experience managing enterprise software upgrades, patching, and backup recovery. Solid skills in security governance, including user access management and role definitions. Ability to collaborate effectively with cross-functional IT and application teams. Detail-oriented mindset with the ability to thrive in a fast-paced environment.
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APPLICATION SUPPORT SPECIALIST – RCM @ ADSCC

0 Negotiable or Not Mentioned United Arab Emirates 27 days ago adscc.ae 1382 Views

We are seeking a dedicated Application Support Specialist – RCM to join our healthcare team in the United Arab Emirates. This role is pivotal in ensuring the smooth operation of Patient Administration functions, including registration, appointment booking, and complex workflows. The specialist will be responsible for end-to-end Revenue Cycle Management (RCM) support, covering billing, insurance, and claims processing. The candidate will collaborate closely with application vendors to handle system upgrades, enhancements, and issue resolutions, ensuring that all healthcare systems operate at peak efficiency. This position involves working within the UAE healthcare landscape, potentially covering regions such as Dubai and Abu Dhabi. The ideal candidate will possess deep technical expertise in InterSystems TrakCare and a comprehensive understanding of the UAE's specific healthcare regulations and integration platforms like Shafafiya and Malaffi. Beyond daily support, the role involves managing RCM master data, performing rigorous technical and functional testing for new features, and assisting business teams with critical revenue validation and reporting tasks. Strong communication skills and a proficiency in Microsoft Excel are essential for documenting processes and following up on incident tickets within an ITIL-based framework to ensure seamless service delivery.

Key Requirements

Hands-on experience with InterSystems TrakCare (RCM workflows). Strong understanding of UAE healthcare revenue cycle, insurance, and claims processes. Knowledge of ITIL-based support processes including incident, change, and go-live management. Proficiency in Microsoft Excel with strong communication and follow-up skills. 3–5 years of experience working with TrakCare in the UAE healthcare environment. Proven ability to perform technical and functional testing for system updates and new features. Experience in managing RCM master data within a complex healthcare system. Ability to support critical system integrations such as Shafafiya and Malaffi. Capability to assist business teams with revenue validation, reconciliation, and reporting. Strong analytical skills to coordinate with application vendors for issue resolution and enhancements.
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SITE CIVIL ENGINEER @ CAPRIOLE CONSTRUCTION COMPANY

0 Negotiable or Not Mentioned United Arab Emirates 26 days ago capriole.ae 1364 Views

Capriole Construction Company is currently seeking a dedicated and detail-oriented Site Civil Engineer to join our team at our branch in the United Arab Emirates. The successful candidate will be responsible for overseeing various aspects of our construction projects, ensuring they are completed on time, within budget, and in accordance with all technical specifications and safety standards. This role primarily focuses on both residential and commercial projects, requiring a professional who can navigate the complexities of different construction environments while maintaining high standards of quality and efficiency.

As a Site Civil Engineer, you will be expected to utilize your construction background to manage on-site activities, coordinate with various stakeholders, and provide technical guidance to the construction team. We prefer candidates who are graduates of public universities and possess 1 to 2 years of relevant experience. Your duties will include site supervision, interpreting technical drawings, and ensuring compliance with local UAE building regulations. This is an excellent opportunity for an early-career engineer looking to grow within a reputable construction firm in a dynamic international setting.

Key Requirements

1-2 years of experience in civil engineering. Preferably a graduate from a public university. Strong construction background required. Experience working on Residential projects. Experience working on Commercial projects. Proficiency in AutoCAD or similar design software. Solid understanding of structural analysis and safety protocols. Ability to interpret technical blueprints and schematics. Excellent organizational and project management skills. Familiarity with UAE local building codes and regulations.
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PROGRAM MANAGER @ CONFIDENTIAL CAREERS

0 Negotiable or Not Mentioned Qatar, Doha 23 days ago confidentialcareers.info 1131 Views

We are seeking an experienced Program Manager to join our Infrastructure & Engineering team in Doha. In this role, you will be responsible for overseeing multiple related projects and ensuring complete alignment with strategic business objectives across the GCC region. You will coordinate and manage a portfolio of interconnected projects, ensuring efficient delivery, resource optimization, and the consistent meeting of organizational goals.

Your duties will include developing program governance, reporting, and performance tracking while managing cross-functional teams and stakeholders. You will be expected to monitor risks, budgets, and resource allocation across all projects within the program framework. The package for this role is a competitive executive package including housing, medical, transport, annual flights, and performance-based incentives.

Key Requirements

12+ years of experience in program or project management Proven experience managing multiple large-scale projects Strong leadership, analytical, and organizational skills Experience within the GCC is highly preferred Bachelor’s degree in Engineering, Business, or related field PgMP, PMP, or equivalent certification preferred Advanced proficiency in program management software and ERP systems Demonstrated ability to manage multi-million dollar budgets and resource plans Exceptional stakeholder management and executive communication skills Strong understanding of infrastructure and engineering project lifecycles
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PROGRAM MANAGER @ CONFIDENTIAL CAREERS

0 Negotiable or Not Mentioned United Arab Emirates, Dubai 23 days ago confidentialcareers.info 1131 Views

We are seeking an experienced Program Manager to join our Infrastructure & Engineering team in Dubai. In this role, you will be responsible for overseeing multiple related projects and ensuring complete alignment with strategic business objectives across the GCC region. You will coordinate and manage a portfolio of interconnected projects, ensuring efficient delivery, resource optimization, and the consistent meeting of organizational goals.

Your duties will include developing program governance, reporting, and performance tracking while managing cross-functional teams and stakeholders. You will be expected to monitor risks, budgets, and resource allocation across all projects within the program framework. The package for this role is a competitive executive package including housing, medical, transport, annual flights, and performance-based incentives.

Key Requirements

12+ years of experience in program or project management Proven experience managing multiple large-scale projects Strong leadership, analytical, and organizational skills Experience within the GCC is highly preferred Bachelor’s degree in Engineering, Business, or related field PgMP, PMP, or equivalent certification preferred Advanced proficiency in program management software and ERP systems Demonstrated ability to manage multi-million dollar budgets and resource plans Exceptional stakeholder management and executive communication skills Strong understanding of infrastructure and engineering project lifecycles
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PROGRAM MANAGER (TRANSFORMATION PROJECTS) @ ELEANOR BRIGGS

~40,000 Mentioned UAE, Dubai 20 days ago nextsteppeople.info 1562 Views

Seeking a dedicated Program Manager to lead transformation projects based in Dubai. This role involves driving innovation and efficiency across various strategic project streams, with a focus on delivering high-impact results within the infrastructure industry. You will be the primary point of contact for program delivery, ensuring that change management strategies are seamlessly integrated into the project lifecycle. The compensation package includes a salary of AED 40,000 – 68,000 per month plus benefits.

You will work closely with cross-functional teams to identify risks and opportunities within the transformation portfolio. Your expertise in managing strategic initiatives will be vital for the organization's growth in the UAE market. This is an excellent opportunity for a transformation expert to apply their skills in a fast-paced and rewarding environment in one of the world's most innovative cities.

Key Requirements

Extensive experience in program management and transformation initiatives. Proven track record in change management within large-scale organizations. Ability to oversee multiple strategic project streams simultaneously. Deep knowledge of the infrastructure industry and transformation frameworks. Strong leadership and stakeholder management skills. Excellent communication and interpersonal abilities in a professional setting. Relevant certification such as PMP, PRINCE2, or MSP. Experience in large-scale program delivery and portfolio optimization. Strategic thinking and analytical problem-solving skills. Proficiency in project management software and reporting tools.
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TOWER CRANE ELECTRICAL ENGINEER @ HR DYNAMICS

0 Negotiable or Not Mentioned UAE, Abu Dhabi 4 days ago hrdworld.in 148 Views

We are seeking a dedicated and experienced Tower Crane Electrical Engineer to join a prestigious, long-term construction project in Abu Dhabi. This role is central to the success of high-rise building developments, requiring technical expertise in managing the electrical components of heavy lifting machinery. The ideal candidate will be responsible for ensuring that all tower cranes remain operational and meet the highest safety standards required for massive urban infrastructure projects.

Key duties involve the installation, regular maintenance, and complex troubleshooting of electrical systems specifically designed for tower cranes. You will work closely with site supervisors and engineering teams to coordinate project phases and ensure minimal downtime. This position offers a stable career path within the UAE's thriving construction sector, focusing on landmark high-rise developments that define the Abu Dhabi skyline.

Key Requirements

Possess a Diploma or Degree in Electrical Engineering. Hands-on experience specifically in tower crane electrical systems. Mandatory experience working on high-rise building projects. Strong knowledge of maintenance, troubleshooting, and safety standards. Proven ability to coordinate with site teams for smooth project execution. Expertise in interpreting electrical schematics and wiring diagrams. Experience in the installation and commissioning of heavy equipment. Ability to diagnose and repair complex electrical faults under pressure. Knowledge of international safety protocols for tower crane operations. Excellent communication skills for team-based site environments.
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ELV SECURITY SYSTEMS TECHNICIANS/ENGINEERS @ MARIAM BOULESS

0 Negotiable or Not Mentioned United Arab Emirates, Dubai 20 days ago sourcet.net 1241 Views

We are seeking skilled and dedicated ELV Security Systems Technicians and Engineers to join our expanding team in Dubai. The selected candidates will be responsible for the end-to-end execution of ELV security projects, including the installation, testing, and maintenance of various security systems. This role requires a hands-on approach to ensure all systems meet both client requirements and local regulatory standards. You will be expected to work on diverse projects across various UAE sites, ensuring that all security infrastructure is robust, reliable, and efficient.

The ideal candidate must possess strong technical problem-solving skills and the ability to work effectively in a fast-paced environment. Since the role involves travel to different locations within the country, flexibility and reliability are key traits we look for. Candidates will also need to maintain clear documentation of their work and communicate effectively with team members and clients. If you have a solid background in security systems and a valid SIRA certification, we encourage you to apply for this opportunity to grow your career in a dynamic professional setting.

Key Requirements

3 to 7 years of hands-on experience in ELV security systems maintenance and projects. ITI or Diploma in a relevant field for Technician roles. Bachelor’s degree in Engineering or IT for Engineer roles. Mandatory SIRA Certification for security personnel. Strong English communication skills, both written and verbal. Proven ability to travel across various sites within the UAE. A valid Driving License is highly preferred for site visits. Proficiency in troubleshooting and repairing complex security hardware. Deep understanding of CCTV, access control, and alarm system protocols. Ability to read and interpret technical drawings and system schematics.
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FLEXCUBE SUPPORT CONSULTANT (OFFSHORE) @ NAIR SYSTEMS

0 Negotiable or Not Mentioned United Arab Emirates, Remote 25 days ago nairsystems.com 901 Views

Nair Systems is seeking a highly skilled Flexcube Support Consultant (Offshore) to join our dynamic team supporting UAE operations. This role involves providing critical L0/L1 support for Oracle FLEXCUBE, encompassing a wide range of banking operations including retail, corporate, Islamic, and trade modules. The primary focus is to ensure the continuous availability and performance of financial systems through diligent monitoring of alerts, incident acknowledgment, and first-level resolution of recurring issues. The successful candidate will play a key role in managing service requests, fulfilling user inquiries, and maintaining system sanity post-EOD/BOD cycles.

In addition to technical resolution, the consultant will be responsible for meticulous documentation and communication. This includes maintaining shift logs, creating knowledge articles, and preparing comprehensive handover notes for the follow-the-sun support model. You will work closely with L2/L3 teams to escalate unresolved incidents and support root cause analysis (RCA) by gathering diagnostic logs and error details. The role requires a candidate who can operate within a 24x7 shift timing model and participate in compliance activities and infrastructure improvement projects to uphold IT security and regulatory standards. Candidates should be available to join within 2 to 4 weeks.

Key Requirements

Good understanding of banking operations including retail, corporate, Islamic, and trade modules in FLEXCUBE. Proven experience with EOD/BOD processing and system maintenance. Technical proficiency in Oracle SQL for database querying and troubleshooting. Hands-on experience with Unix/Linux commands, log analysis, and file handling. Familiarity with middleware components such as WebLogic, MQ, and OHS. Working knowledge of ITIL processes specifically Incident, Problem, and Change Management. Strong communication, documentation, and stakeholder coordination skills. Awareness of audit, compliance, and regulatory standards applicable to banking operations. Ability to work in a 24x7 shift operating model with formal handovers. Capacity to reproduce system scenarios and provide inputs for Root Cause Analysis (RCA). Experience in creating and maintaining knowledge articles and SOPs for operational tasks. Ability to join within a timeframe of 2 weeks to a maximum of 1 month.
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