Best Talent Reach (BTR) Ticketing & Reservation Officer at Concise Global

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TICKETING & RESERVATION OFFICER @ CONCISE GLOBAL

~300,000 Mentioned Nigeria, Remote 28 days ago gmail.com 8 Applied 1 Casual Applied

We are looking for a diligent, customer-focused Ticketing and Reservation Officer to manage flight bookings, ticket issuance, reissues, and customer travel needs. The ideal candidate should have strong knowledge of reservation systems and excellent communication skills. Responsibilities include handling flight reservations, providing accurate fare quotations, processing refunds, and using GDS systems like Amadeus. You will also interpret fare rules, manage BSP refunds, and collaborate with partners to ensure bookings are documented correctly. Maintaining high levels of professionalism while responding to customer inquiries via phone and email is essential. The role is remote, with Lagos, Nigeria, as the primary region of focus for the hiring process. The salary for this position is 300k Gross. The successful candidate is expected to resume duties within two weeks of hiring. This position offers an opportunity to work within a dynamic aviation and tourism environment, ensuring seamless travel experiences for all clients. All tasks must be performed with a high level of accuracy and attention to detail.

Key Requirements

Minimum of HND/B.Sc in any related field 2-3 years of experience as a Ticketing and Reservation Officer Mandatory proficiency in Amadeus GDS Good understanding of airline fare rules and ticketing procedures Strong communication and interpersonal skills
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FRONT DESK OFFICER @ FIRSTFRUIT HOMES LIMITED

0 Negotiable or Not Mentioned Nigeria, Abuja 35 days ago firstfruithousing.org 12 Applied 8 Pro Applied

Firstfruit Homes Limited is currently seeking a professional and welcoming Front Desk Officer to serve as the first point of contact for our office in Abuja. The successful candidate will play a critical role in representing the company's image, handling visitor inquiries, and providing comprehensive administrative support to various departments. This role requires a blend of excellent interpersonal skills and the ability to manage office operations with high efficiency.

Key responsibilities include managing the reception area, coordinating incoming and outgoing communications, and ensuring that all guests receive a warm and professional welcome. The Front Desk Officer will also be responsible for maintaining office records, scheduling appointments, and assisting with clerical duties as needed. We are looking for a proactive individual who can thrive in a fast-paced environment while maintaining a calm and helpful demeanor for our clients and staff.

Key Requirements

Minimum of OND/HND/B.Sc in any related field. Proven experience in customer service or front desk operations is an advantage. Good communication and interpersonal skills. Proficiency in Microsoft Office tools. Professional appearance and attitude.
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FRONT DESK OFFICER @ FIRSTFRUIT HOMES LIMITED

0 Negotiable or Not Mentioned Nigeria, Abuja 35 days ago firstfruithousing.org 15 Applied 11 Pro Applied

Firstfruit Homes Limited is seeking a dedicated and professional Front Desk Officer to join our team in Abuja. As the first point of contact for our organization, you will play a crucial role in creating a positive impression on our clients and visitors. Your primary responsibilities will include welcoming guests, managing incoming calls, and providing administrative support to ensure smooth office operations within the real estate sector. The ideal candidate should possess excellent communication skills and a professional demeanor to handle diverse customer inquiries effectively. You will be responsible for handling inquiries, scheduling appointments, and maintaining a well-organized reception area to uphold company standards. If you are a proactive individual who excels in a fast-paced environment and is committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity to grow within our company and contribute to our administrative excellence.

Key Requirements

Minimum of OND/HND/B.Sc in any related field. Proven experience in customer service or front desk operations is an advantage. Good communication and interpersonal skills. Proficiency in Microsoft Office tools. Professional appearance and attitude.
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CLIENT SERVICE ASSOCIATE @ NAIN BRIDGE CONSULT

0 Negotiable or Not Mentioned Nigeria, Abuja 27 days ago nainbridgeconsult.com 11 Applied 3 Ultra Applied

The Client Service Associate will be responsible for managing client relationships and ensuring a high level of satisfaction. This role involves serving as a primary point of contact for inquiries, facilitating the onboarding process for new clients, and addressing any concerns or complaints with professional poise. The successful candidate will work to maintain the company's standards for service excellence while fostering long-term trust with the clientele. Additionally, the role requires strong collaboration with internal departments to coordinate service delivery and resolve issues effectively. You will be expected to maintain meticulous records of client interactions, prepare insightful reports for management, and use CRM tools to track engagement. Your contributions will be vital in refining client service processes and ensuring the organization meets its strategic goals in Abuja.

Key Requirements

Minimum of 3 years’ experience in customer service, client relations, or a similar role. Excellent communication and interpersonal skills. Problem-solving and relationship management abilities. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office and CRM tools is an advantage.
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CUSTOMER SERVICE PERSONNEL @ R2 RECRUITMENT SERVICES

~100,000 Mentioned Nigeria, Abuja 37 days ago gmail.com 6 Applied 4 Pro Applied

r2 recruitment services is recruiting Customer Service Personnel for our Abuja location. This role is focused on providing top-tier support to customers and ensuring their inquiries are addressed promptly and effectively. As part of the Abuja team, you will handle diverse customer needs across multiple platforms, including in-person support and digital communication. The monthly salary is estimated at ₦100,000 to ₦160,000. You will be responsible for resolving customer complaints, documenting interactions, and maintaining high levels of satisfaction. The position requires a candidate who can represent the company with professionalism and clarity. The deadline to apply for this Abuja-based role is May 31st, 2026, with recruitment activities for this region peaking in late May.

Key Requirements

Completion of OND, HND, or B.Sc degree Strong verbal and written English communication skills Demonstrated problem-solving capabilities 2 to 5 years of professional work experience Proficiency in standard office software (Word, Excel)
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CUSTOMER SERVICE REPRESENTATIVE @ R2 RECRUITMENT SERVICES

~100,000 Mentioned Nigeria 37 days ago gmail.com 14 Applied 10 Pro Applied

r2 recruitment services is seeking a professional Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, responsible for handling inquiries through phone calls, emails, and face-to-face interactions. You will be expected to resolve complaints professionally and ensure that all customer records are kept up-to-date. This position offers a monthly salary ranging from ₦100,000 to ₦160,000 depending on experience and location. Candidates should be ready to contribute to a positive customer experience and maintain high service standards. Potential work locations for this role include both Lagos and Ibadan. Successful applicants will demonstrate a strong ability to manage transaction processing and customer onboarding while adhering to company policies. The deadline for applications is May 31st, 2026.

Key Requirements

Educational qualification of OND, HND, or B.Sc degree Excellent verbal and written communication skills Strong problem-solving and critical thinking abilities 2 to 5 years of relevant work experience in customer service Basic computer literacy and proficiency in MS Office
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CUSTOMER SUPPORT OFFICER – BANKING @ R2 RECRUITMENT SERVICES

~100,000 Mentioned Nigeria, Makurdi 37 days ago gmail.com 15 Applied 5 Ultra Applied

We are currently looking for a Customer Support Officer specialized in Banking for our operations in Makurdi. This role involves managing complex banking inquiries and providing exceptional support to bank customers regarding their accounts and transactions. You will play a critical role in resolving financial-related complaints and ensuring a seamless service experience within the branch environment. The salary for this Makurdi-based position is between ₦100,000 and ₦160,000 per month. Applicants must be prepared for a fast-paced banking environment where accuracy and professionalism are paramount. You will also be involved in processing transactions and ensuring all banking records are maintained according to industry standards. Applications are being accepted until May 31st, 2026, with a specific focus on the Makurdi banking role recruitment on May 11th.

Key Requirements

Minimum OND, HND, or B.Sc in a related field Strong understanding of banking operations and terminology 2 to 5 years of experience in a customer-facing banking role Excellent communication and problem-solving skills Basic computer skills and familiarity with banking software
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CUSTOMER SERVICE REPRESENTATIVE @ ROBERT HALF

0 Negotiable or Not Mentioned Nigeria 44 days ago gmail.com 11 Applied 8 Pro Applied

We are looking for dedicated Customer Service Representatives to support our operations in Nigeria. This role involves managing diverse customer interactions through multiple channels, including voice and non-voice platforms such as email and chat. You will serve as the primary point of contact for clients, ensuring that every inquiry is handled with professionalism and efficiency. The position requires a candidate who can maintain a high level of customer satisfaction while adhering to organizational standards and goals.

Successful candidates will join a dynamic team focused on delivering excellence in customer experience (CX). This role offers significant career growth opportunities within a global framework, providing exposure to international business practices. You will receive comprehensive training to help you excel in handling client relations, account support, and technical troubleshooting. If you are passionate about helping people and have a knack for problem-solving, we encourage you to apply for this exciting opportunity in Nigeria.

Key Requirements

Excellent verbal and written communication skills in English. Proven ability to handle high-pressure customer interactions with empathy. Strong active listening skills to understand and resolve client issues efficiently. Proficiency in using CRM software and other customer support tools. Ability to work flexible hours and shifts as required by the business.
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SALES REPRESENTATIVE @ TAGHINI

0 Negotiable or Not Mentioned Nigeria 27 days ago gmail.com 12 Applied 8 Pro Applied

We are seeking a dedicated Sales Representative to join our dynamic team. In this role, you will be responsible for driving sales growth and maintaining excellent customer relations within our key territories. The ideal candidate will have a strong understanding of the sales process, from lead generation to closing deals, and will work to achieve monthly targets while providing exceptional service. This role requires flexibility and a proactive approach to identifying new business opportunities in a competitive market environment.

This position is available in both Ibadan and Lagos locations. Candidates must be comfortable working within these subregions and should possess local market knowledge to effectively engage with potential clients. As part of our professional team, you will contribute to the overall expansion of the company's footprint in Nigeria. Please note that salary details were not specified in the original posting. Successful candidates will be expected to represent the company with professionalism and integrity at all times.

Key Requirements

Minimum of 3 years relevant experience in sales or a related field. Proven track record of meeting or exceeding sales targets. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to build and maintain long-term client relationships.
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