CUSTOMER SERVICE REPRESENTATIVE @ R2 RECRUITMENT SERVICES
r2 recruitment services is seeking a professional Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, responsible for handling inquiries through phone calls, emails, and face-to-face interactions. You will be expected to resolve complaints professionally and ensure that all customer records are kept up-to-date. This position offers a monthly salary ranging from ₦100,000 to ₦160,000 depending on experience and location. Candidates should be ready to contribute to a positive customer experience and maintain high service standards. Potential work locations for this role include both Lagos and Ibadan. Successful applicants will demonstrate a strong ability to manage transaction processing and customer onboarding while adhering to company policies. The deadline for applications is May 31st, 2026.
Key Requirements
Educational qualification of OND, HND, or B.Sc degree
Excellent verbal and written communication skills
Strong problem-solving and critical thinking abilities
2 to 5 years of relevant work experience in customer service
Basic computer literacy and proficiency in MS Office
Familiarity with CRM software and tools
Ability to handle high-pressure situations professionally
Detail-oriented approach to maintaining customer records
Strong interpersonal skills for conflict resolution
Commitment to meeting customer satisfaction targets