CUSTOMER SUPPORT OFFICER – BANKING @ R2 RECRUITMENT SERVICES
We are currently looking for a Customer Support Officer specialized in Banking for our operations in Makurdi. This role involves managing complex banking inquiries and providing exceptional support to bank customers regarding their accounts and transactions. You will play a critical role in resolving financial-related complaints and ensuring a seamless service experience within the branch environment. The salary for this Makurdi-based position is between ₦100,000 and ₦160,000 per month. Applicants must be prepared for a fast-paced banking environment where accuracy and professionalism are paramount. You will also be involved in processing transactions and ensuring all banking records are maintained according to industry standards. Applications are being accepted until May 31st, 2026, with a specific focus on the Makurdi banking role recruitment on May 11th.
Key Requirements
Minimum OND, HND, or B.Sc in a related field
Strong understanding of banking operations and terminology
2 to 5 years of experience in a customer-facing banking role
Excellent communication and problem-solving skills
Basic computer skills and familiarity with banking software
High level of integrity and professional ethics
Ability to work efficiently in a high-volume banking hall
Attention to detail regarding financial transaction records
Proactive approach to resolving customer complaints
Strong time management and organizational skills