0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 hours ago
whitesandvillas.com
12 Applied 8 Pro Applied
Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.
This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.
Key Requirements
Minimum 3–5 years of experience in spa and wellness operations
Previous experience in a similar leadership role within a luxury hotel or resort is preferred
Strong understanding of spa operations, service standards, and guest relations
Excellent leadership, communication, and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
stawi.earth
15 Applied 11 Pro Applied
The Mangrove & Agroforestry Restoration Officer will play a vital role in the practical implementation of Stawi Zanzibar's Mangrove Restoration & Community Development Programme. This position focuses on the hands-on aspects of ecological restoration, including the establishment and maintenance of mangrove nurseries, planting efforts, and the development of agroforestry systems within the target communities of Menai Bay and Chwaka Bay. The officer will ensure that restoration activities are aligned with best practices and contribute effectively to the programme's goals. This role requires an individual with strong field experience and a passion for environmental conservation. This role also involves close collaboration with local communities, providing technical guidance and support for restoration activities. The officer will contribute to the program's blue carbon initiatives and work to enhance the overall climate resilience of coastal ecosystems. A commitment to community-led approaches and sustainable environmental management is essential for this position.
Key Requirements
Experience in mangrove restoration techniques
Knowledge of agroforestry practices
Ability to implement field-based restoration projects
Strong understanding of ecosystem health and conservation
Experience working with coastal communities
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
stawi.earth
21 Applied 15 Pro Applied
This role involves leading Stawi Zanzibar's new 36-month Mangrove Restoration & Community Development Programme across Menai Bay and Chwaka Bay. The program is community-led, integrating mangrove restoration, agroforestry, blue carbon initiatives, women and youth enterprise development, eco-credit groups, fisheries and coastal livelihoods, regenerative tourism, and climate resilience efforts. The Project Manager will be responsible for overall program oversight, strategic planning, and successful execution of all activities. The ideal candidate will possess significant experience in ecosystem restoration and livelihood development. They will be crucial in fostering strong relationships with local communities, government bodies, partners, and donors to ensure the program's objectives are met and contribute to the thriving of Zanzibar's coastal communities and ecosystems.
Key Requirements
Experience in Ecosystem Restoration
Experience in Livelihoods programs
Proven project management skills
Ability to work effectively with communities, government, partners, and donors
Strong leadership and team management abilities
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
equitybank.co.tz
10 Applied 7 Pro Applied
We are looking for a dynamic and results-oriented Manager Corporate & Public Sector to join our team in Zanzibar. This role is pivotal in driving growth and managing key relationships within both the corporate and public sectors on the island. The successful candidate will be responsible for identifying business opportunities, providing expert financial solutions, and maintaining robust client portfolios in line with the bank's strategic goals.
Key responsibilities include client acquisition, retention, and deepening relationships through a comprehensive understanding of client needs. You will be expected to achieve ambitious sales targets, conduct thorough financial assessments, and collaborate with product teams to deliver innovative banking solutions. A strong understanding of the local business environment in Zanzibar is essential for success in this role.
Key Requirements
Extensive experience in both corporate and public sector banking
Proven track record in client acquisition, retention, and portfolio growth
In-depth knowledge of banking products, services, and credit processes
Demonstrated ability to achieve and exceed sales and business development targets
Strong analytical skills for financial statement analysis and credit risk assessment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 1 Casual Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 6 Pro Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
7 Applied 5 Pro Applied
As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.
Key Requirements
Previous experience in a similar role in the hotel industry.
High school diploma or equivalent; hospitality degree is a plus.
Strong proficiency in Property Management Systems (PMS).
Exceptional customer service and interpersonal skills.
Ability to handle stressful situations and guest complaints professionally.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
ocean-paradise.odoo.com
9 Applied 6 Pro Applied
Ocean Paradise Resort & Spa Zanzibar is seeking a creative and energetic Social Media Coordinator to join our team on-site in paradise. This role is perfect for a visual storyteller who is passionate about travel, luxury hospitality, and showcasing the natural beauty of Zanzibar to a global audience. You will be responsible for crafting engaging stories, managing our online presence, and capturing the unique magic of our resort through high-quality visual content.
As the Social Media Coordinator, you will work closely with the marketing team to develop content strategies, use tools like Canva and Meta Business Suite, and edit high-quality videos using CapCut. This is a one-year renewable contract position that offers a variety of perks including meals, transport, medical insurance, and performance-based bonuses. If you are a Tanzanian citizen with a flair for digital storytelling and a year of experience in the field, we invite you to apply and help us share our story with the world.
Key Requirements
Must be a Tanzanian citizen.
Possess a Certificate or Diploma in Marketing, Communications, or a related field.
At least 1 year of professional experience managing social media platforms.
Highly skilled in using Canva for graphic design and visual layouts.
Proficient in Meta Business Suite for post scheduling and audience analytics.