0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 1 Casual Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 3 Ultra Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
15 Applied 11 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
9 Applied 6 Pro Applied
Infinity Developments is seeking a Light Vehicle Mechanic to join our premier development firm in Zanzibar. This role is essential for maintaining our fleet of light vehicles used in various real estate and construction projects. You will be responsible for ensuring that all vehicles are in top working condition, performing regular maintenance, and addressing mechanical issues promptly to minimize downtime.
As part of our dynamic team, you will work in a high-energy environment dedicated to delivering high-quality projects. The successful candidate will display a strong commitment to excellence and professional growth. This position offers an opportunity to work within a growing organization that values innovation and long-term value for its clients. All work will be based in Zanzibar, Tanzania.
Key Requirements
Previous experience as a Light Vehicle Mechanic
Knowledge of petrol and diesel engine systems
Valid driving license for light vehicles
Ability to diagnose electrical and mechanical faults
Experience with modern automotive diagnostic tools
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
epicbr.co.tz
6 Applied 2 Ultra Applied
The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.
Key Requirements
Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field.
Minimum of 3 years of experience in business development, enterprise sales, or digital solutions.
Strong background in B2B sales and relationship management within the ICT or telecom sectors.
Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI.
Superior presentation, negotiation, and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
22 Applied 15 Pro Applied
Infinity Developments is looking for a Fleet Manager to oversee the daily operations, maintenance, and tracking of heavy machinery. You will ensure strict compliance with safety regulations and transport laws while managing fuel logs, spare parts inventory, and maintenance schedules. This role is critical for the operational efficiency of our construction and logistics projects in Zanzibar.
The Fleet Manager will be responsible for the longevity and reliability of our heavy equipment. You will lead a team of operators and interact with mechanics to ensure all machinery is serviced on time. Your management will directly impact project timelines and cost-efficiency by reducing equipment downtime.
Key Requirements
Degree or Advanced Diploma in Logistics, Transport Management, or Mechanical Engineering
3+ years of experience managing heavy construction/mining machinery fleets
Deep knowledge of heavy machinery maintenance and operation
Experience managing fuel logs and spare parts inventory
Strong understanding of transport laws and safety regulations
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
14 Applied 10 Pro Applied
Infinity Developments is hiring six Sales People to actively seek out new sales opportunities through various channels, including cold calling, networking, and social media. You will be responsible for conducting product presentations and demonstrations to potential clients, negotiating deals, and closing sales to meet monthly targets. This is a high-energy role suitable for dynamic professionals looking to accelerate their careers.
You will work closely with the Sales Managers to execute the company's commercial strategy. Success in this role requires a proactive approach and the ability to build rapport quickly with diverse clients. As a representative of a fast-growing organization, you will play a vital role in expanding our market presence in Zanzibar.
Key Requirements
Diploma or Degree in Marketing or a business-related field
1–2 years of experience in outdoor sales or retail
Excellent persuasion and communication skills
Ability to conduct professional product demonstrations
Strong interpersonal skills and relationship building
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
ocean-paradise.odoo.com
8 Applied 1 Casual Applied
Ocean Paradise Resort & Spa Zanzibar is seeking a creative and energetic Social Media Coordinator to join our team on-site in paradise. This role is perfect for a visual storyteller who is passionate about travel, luxury hospitality, and showcasing the natural beauty of Zanzibar to a global audience. You will be responsible for crafting engaging stories, managing our online presence, and capturing the unique magic of our resort through high-quality visual content.
As the Social Media Coordinator, you will work closely with the marketing team to develop content strategies, use tools like Canva and Meta Business Suite, and edit high-quality videos using CapCut. This is a one-year renewable contract position that offers a variety of perks including meals, transport, medical insurance, and performance-based bonuses. If you are a Tanzanian citizen with a flair for digital storytelling and a year of experience in the field, we invite you to apply and help us share our story with the world.
Key Requirements
Must be a Tanzanian citizen.
Possess a Certificate or Diploma in Marketing, Communications, or a related field.
At least 1 year of professional experience managing social media platforms.
Highly skilled in using Canva for graphic design and visual layouts.
Proficient in Meta Business Suite for post scheduling and audience analytics.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
6 Applied 4 Pro Applied
Roar Capital is seeking an experienced Food & Beverage Manager to lead our dining and beverage operations in Zanzibar. You will be responsible for overseeing all aspects of the F&B department, including staff management, menu development, and financial performance, ensuring every guest enjoys a world-class dining experience. This role requires a leader who can balance administrative duties with floor presence, mentoring staff to provide exceptional service. You will work to optimize inventory, manage supplier relationships, and ensure full compliance with all health and safety regulations.
Key Requirements
Degree or Diploma in Hospitality or F&B Management.
At least 5 years of management experience in a high-volume F&B environment.
Strong leadership and team management capabilities.
Comprehensive knowledge of food and beverage trends.
Proven track record in cost control and revenue maximization.