Best Talent Reach (BTR) 100 Jobs Found for "reservations manager"

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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.

You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Front Office Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Hospitality Management
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BUSINESS RELATIONSHIP @ ZENOPAY PRO

0 Negotiable or Not Mentioned Tanzania 6 days ago zenopay.net 12 Applied 8 Pro Applied

ZenoPay Pro is looking for a Business Relationship officer to manage and expand our corporate partnerships in Tanzania. This role involves building long-term relationships with key stakeholders and ensuring that our payment products meet the needs of diverse business sectors. You will be responsible for driving growth through strategic outreach and maintaining high levels of client satisfaction.

Joining our team means being part of an innovative culture where your contributions directly impact the company's success. We provide a supportive environment that encourages professional growth and provides the tools necessary to excel in the competitive fintech market. If you are a results-oriented professional, we want to hear from you.

Key Requirements

Strong networking and relationship-building skills. Proven track record in sales or account management. Excellent presentation and negotiation skills. Understanding of the financial services landscape in Tanzania. Ability to identify and pursue new business opportunities.
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RESERVATIONS MANAGER @ NUNGWI DREAMS BY MANTIS COLLECTION

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago nungwidreams.com 6 Applied 1 Casual Applied

Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.

Key Requirements

Minimum of 3 years of experience in reservations management within the hospitality sector. Must be an active and proficient daily user of the Opera Property Management System (PMS). Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers. Previous experience working in a 5-star luxury resort or high-end hotel environment. Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 8 Applied 6 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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RELATIONSHIP OFFICERS / MANAGERS @ FIRST HOUSING TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago firsthousing.co.tz 33 Applied 23 Pro Applied

First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.

Key Requirements

Minimum of 3 years of experience in customer relationship management within the banking sector. Extensive knowledge and understanding of various banking products and financial services. Proven ability to build and maintain long-term professional relationships with clients. Strong analytical skills to assess client needs and provide tailored financial solutions. Excellent verbal and written communication skills in English and preferably Swahili.
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FINANCE & ADMINISTRATION MANAGER @ THE EAST AFRICAN BUSINESS COUNCIL (EABC)

0 Negotiable or Not Mentioned Tanzania, Arusha 7 days ago eabc-online.com 12 Applied 4 Ultra Applied

The East African Business Council (EABC) is seeking a dedicated and experienced Finance & Administration Manager to lead its financial operations and administrative functions. The role is pivotal in ensuring the organization maintains robust financial health, adheres to international accounting standards, and operates with maximum efficiency to support its mission of integrating the East African economy. The successful candidate will oversee budgeting, financial reporting, and audit preparations while providing strategic advice to senior management on resource allocation and fiscal sustainability. In addition to financial management, the candidate will be responsible for overseeing the administrative department, including human resources, procurement, and office operations. This includes developing and implementing administrative policies that align with the organization's goals and regional regulatory frameworks. The role requires a proactive leader capable of managing diverse teams and fostering a culture of accountability and excellence within the EABC headquarters and its regional initiatives.

Key Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA (T), ACCA, or an equivalent accounting qualification. Minimum of seven years of progressive experience in finance and administration management. Strong proficiency in using professional accounting software and ERP systems. Extensive knowledge of financial regulations and tax laws within the East African Community.
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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MARKETING MANAGER @ GBCS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gbcs.co.tz 12 Applied 4 Ultra Applied

Gbcs is seeking a highly motivated and experienced Marketing Manager to lead our marketing efforts in the FMCG industry. The successful candidate will be responsible for developing and executing comprehensive marketing strategies and promotional campaigns to drive brand awareness and sales growth. Based in Dar es Salaam, Tanzania, this role involves managing marketing teams during exhibitions and leveraging both traditional and digital platforms to reach target audiences effectively. The ideal candidate should possess a strong background in brand visibility and a proven track record of increasing market share. Key responsibilities include analyzing market trends, overseeing promotional activities, and ensuring that all marketing initiatives align with the company's business objectives. We are looking for a strategic thinker with excellent leadership skills who can navigate the competitive FMCG landscape and deliver measurable results.

Key Requirements

Holding Bachelor degree in Marketing, Sales, Commerce or any business management related courses Having a relevant Masters degree is an added advantage Experience in marketing and promoting FMCG for at least 5 years Experience in developing and executing marketing strategies, and promotion campaigns Experience in managing marketing teams in exhibitions
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CHARTER DIVISION MANAGER @ COASTAL AVIATION

0 Negotiable or Not Mentioned Tanzania 8 days ago coastal.co.tz 11 Applied 3 Ultra Applied

Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.

Key Requirements

Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field Proven experience in charter sales and charter operations within Tanzania Strong communication, negotiation, and relationship-building skills Ability to work independently and achieve performance targets Excellent organizational and customer service skills
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FEED MILL PRODUCTION MANAGER @ HSD-MELT

0 Negotiable or Not Mentioned Tanzania, Zinga Bagamoyo 8 days ago hsd-melt.com 44 Applied 31 Pro Applied

The Feed Mill Production Manager is responsible for leading all feed production, raw material handling, and finished goods operations in our 24/7 poultry feed manufacturing facility in Zinga, Bagamoyo. You will drive production efficiency, product quality, and cost control while ensuring total inventory accuracy. This role covers the entire production spectrum from receiving and batching to pelleting, cooling, and final dispatch, requiring a leader who can manage complex workflows under tight deadlines.

In addition to operational oversight, you will lead a large production staff and coordinate closely with maintenance teams to minimize downtime. You will be responsible for monitoring production KPIs such as OEE and yield, implementing waste reduction initiatives, and ensuring strict compliance with HACCP, GMP, and TBS standards. This is a critical role for an experienced professional looking to manage high-volume production in a dynamic agribusiness environment.

Key Requirements

Bachelor's degree in Animal Science, Food Technology, Engineering, or Agriculture. Minimum 7 years of experience in feed milling, food manufacturing, or industrial production. Minimum 4 years of management experience in a 24/7 manufacturing environment. Specific experience in poultry feed production including mash and pellet feed. Strong knowledge of inventory management and warehouse operations.
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