0 Negotiable or Not Mentioned
Tanzania, Arusha
6 days ago
eximbank.co.tz
14 Applied 10 Pro Applied
Exim Bank is seeking a dedicated Relationship Manager to join its Retail department in Arusha. The primary objective of this role is to drive business growth by deepening relationships and managing both key and potential customers. The successful candidate will be responsible for the sales of liabilities, acquisitions, cash management, credit cards, and various retail products to maximize revenue and achieve specific sales targets. This position plays a critical role in the bank's mission to provide innovative banking solutions and superior customer service.
Key responsibilities include serving as the primary point of contact for a portfolio of customers, driving growth in CASA/FD and asset portfolios, and identifying cross-selling opportunities. The Relationship Manager will also work closely with branch managers to anticipate issues, offer professional solutions, and use referrals to expand the client base. Candidates must have a strong understanding of all products and services offered by Exim Bank to effectively serve clients and provide informed choices for their everyday banking needs.
Key Requirements
University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing.
Minimum of two years relevant working experience in a similar position within the banking sector.
Computer literacy and knowledge of new evolving technology systems relevant to the financial industry.
Ability to assess customer needs and develop or recommend products that suit those specific needs.
Self-confident, ambitious, and willing to take on significant challenges in a competitive market.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
zenopay.net
11 Applied 8 Pro Applied
ZenoPay Pro is looking for a Business Relationship officer to manage and expand our corporate partnerships in Tanzania. This role involves building long-term relationships with key stakeholders and ensuring that our payment products meet the needs of diverse business sectors. You will be responsible for driving growth through strategic outreach and maintaining high levels of client satisfaction.
Joining our team means being part of an innovative culture where your contributions directly impact the company's success. We provide a supportive environment that encourages professional growth and provides the tools necessary to excel in the competitive fintech market. If you are a results-oriented professional, we want to hear from you.
Key Requirements
Strong networking and relationship-building skills.
Proven track record in sales or account management.
Excellent presentation and negotiation skills.
Understanding of the financial services landscape in Tanzania.
Ability to identify and pursue new business opportunities.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
firsthousing.co.tz
15 Applied 11 Pro Applied
First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.
Key Requirements
Minimum of 3 years of experience in customer relationship management within the banking sector.
Extensive knowledge and understanding of various banking products and financial services.
Proven ability to build and maintain long-term professional relationships with clients.
Strong analytical skills to assess client needs and provide tailored financial solutions.
Excellent verbal and written communication skills in English and preferably Swahili.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
lolc.co.tz
12 Applied 8 Pro Applied
LOLC TANZANIA is a leading financial services provider committed to empowering individuals and businesses with accessible loan solutions, driving sustainable growth and financial success. As a Business Development Officer, you will be responsible for driving business growth by identifying and converting high-potential loan opportunities while achieving monthly targets and maintaining a 100% collection rate. The role involves conducting comprehensive credit analysis, including client assessment, loan structuring, and collateral evaluation in line with company policies. You will prepare, review, and submit complete and accurate credit proposals with supporting documentation to the Head Office. Additionally, you will monitor and manage loan portfolio performance, proactively identifying and mitigating risks to ensure portfolio quality, while providing market insights and mentorship to junior officers.
Key Requirements
Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.
At least 3 years of experience in business development, sales, or relationship management in Financial Institutions.
Strong knowledge of car loans or similar financial products.
Excellent communication, negotiation, and interpersonal skills.
Ability to build rapport and establish trust with clients.
0 Negotiable or Not Mentioned
Tanzania
15 days ago
acbbank.co.tz
13 Applied 9 Pro Applied
Akiba Commercial Bank PLC (ACB) is seeking experienced and dynamic individuals to fill the position of Relationship Manager, Business Banking (RM-BB). The role is vital for driving the growth of SME deposits and loans, both in terms of number and value. Successful candidates will be responsible for recruiting SME clients, cross-selling bank products, and maintaining robust business relationships with both new and existing customers. Strategic planning and marketing expertise are essential to align branch targets with the bank's overall strategy. Work locations for these positions include Dar Es Salaam, Arusha, and Moshi.
In addition to growth and acquisition, the Relationship Manager will manage a select portfolio of high-net-worth customers, ensuring high levels of customer satisfaction through proactive relationship management. Key responsibilities include monitoring credit risk, maintaining acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels, and strictly adhering to governance processes. The candidate will also be expected to track market trends, recommend service improvements, and ensure audit outcomes remain acceptable. This role requires a professional commitment to upholding ACB's service standards and compliance policies.
Key Requirements
Proven experience in managing and growing SME portfolios within a banking environment.
Strong understanding of financial solutions and tailoring them to diverse client needs.
Ability to recruit new SME clients and cross-sell bank products effectively to drive revenue.
Expertise in developing marketing and deposit mobilization strategies aligned with branch targets.
Strong strategic planning skills to achieve lending and deposit targets consistently.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
stantourstz.com
10 Applied 7 Pro Applied
The Marketing Officer role at Selous Kinga Lodge is a strategic position focused on driving brand awareness and increasing bookings for our luxury safari property. Based in Dar es Salaam, you will develop and execute innovative marketing campaigns, build strong partnerships with travel agents and tour operators, and identify new business opportunities in both local and international markets. You will be responsible for the lodge's digital presence, including social media, website content, and review platforms like TripAdvisor. Additionally, you will coordinate the production of promotional materials and represent the lodge at major tourism expos and networking events. By monitoring industry trends and analyzing monthly KPI reports, you will ensure our marketing strategies remain competitive and effective. This role requires a creative individual with a strong understanding of the hospitality and tourism landscape in Tanzania.
Key Requirements
Bachelor's Degree in Marketing, Sales, Tourism, Hospitality, or related field.
Minimum 3 years' marketing experience in tourism, hospitality, or safari industry.
Strong digital marketing and content strategy skills.
Knowledge of Tanzania's tourism industry is an advantage.
Excellent communication, analytical, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
5 Applied 4 Pro Applied
Diamond Trust Bank Tanzania is looking for an Officer – Treasury FX Sales to grow sales volumes and Treasury income. This role involves providing competitive FX pricing and bespoke Treasury solutions to a diverse client base. The successful candidate will manage client relationships and identify new business opportunities to expand the bank's market share.
The role requires close collaboration with traders and other sales teams to drive revenue growth. You will be expected to conduct ongoing market research and support the execution of the Treasury sales strategy. Excellent communication and a strong customer service orientation are vital to succeeding in this evolving work environment.
Key Requirements
Degree in Finance, Economics, Banking, Accounting, or a related field.
Minimum 3–5 years' experience in FX sales, Treasury, or relationship management.
ACI Dealing Certificate is a mandatory requirement.
Strong sales, communication, and interpersonal skills.
Deep knowledge of financial markets and Treasury operations.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
accessbankplc.com
17 Applied 5 Ultra Applied
Access Bank PLC is inviting applications for the position of Relationship Manager in the Public Sector department, located in Dar es Salaam, Tanzania. This role is pivotal for driving the bank's growth by implementing the Public Sector Strategy and developing innovative financial products and services. The successful candidate will join a formidable team dedicated to shaping the future of banking in Tanzania through strategic business development and robust relationship management. Candidates will be responsible for managing a portfolio of existing clients while actively pursuing new business opportunities to increase the bank's market share in the public sector. The position requires a high level of expertise in credit risk management and the ability to secure low-cost liabilities to fund the bank's operations. Key administrative tasks include the preparation of weekly reports, monitoring performance against annual plans, and presenting Monthly Profitability Reports to senior management. Furthermore, the Relationship Manager will play a leadership role in budgeting and appraising Relationship Officers, ensuring that the unit meets its profitability and deposit targets. This is a career-defining opportunity for a finance professional looking to make a significant impact within a leading international banking institution.
Key Requirements
Development of new business within the public sector.
Implementation of the Bank's Public Sector Strategy.
Development of Public Sector products and services.
Management and maintenance of existing customer relationships and development of new customer relationships.
Management of credit risk framework.
0 Negotiable or Not Mentioned
Tanzania
13 days ago
jubileetanzania.co.tz
9 Applied 6 Pro Applied
Jubilee Tanzania, a leading insurance provider in the East African region, is seeking a Senior Sales Executive to drive business growth and strengthen client relationships. The role involves identifying new market opportunities and promoting customized health insurance solutions to both retail and corporate clients. The position is based in Tanzania, with specific focus areas including Mbeya and Mwanza, where the executive will execute localized sales strategies and support marketing initiatives.
The successful candidate will be responsible for managing sales performance through KPIs and CRM systems while ensuring strict adherence to regulatory requirements and ethical business practices. The role requires high-level collaboration with internal branch teams and external partners like bancassurance channels to ensure smooth client onboarding and market expansion. Candidates should be results-oriented individuals capable of delivering high-performing business development results in emerging and high-potential segments.
Key Requirements
Bachelor's degree in a relevant field; postgraduate qualification is an added advantage.
Relevant certifications in Business Development, CRM, Data Protection, or Insurance.
Professional membership in a relevant industry body is an added advantage.
Proven experience in business development, client management, and market expansion.
Proficiency in CRM systems and data analytics tools.