0 Negotiable or Not Mentioned
Tanzania
7 days ago
firsthousing.co.tz
33 Applied 23 Pro Applied
First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.
Key Requirements
Minimum of 3 years of experience in customer relationship management within the banking sector.
Extensive knowledge and understanding of various banking products and financial services.
Proven ability to build and maintain long-term professional relationships with clients.
Strong analytical skills to assess client needs and provide tailored financial solutions.
Excellent verbal and written communication skills in English and preferably Swahili.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Mkuranga
7 days ago
raddyfiber.co.tz
6 Applied 4 Pro Applied
Raddy Fiber is seeking a dynamic and driven Sales & Marketing Officer to join our team in Mkuranga. The successful candidate will be responsible for promoting and selling the company's electronic products, supporting various marketing campaigns, and generating new business opportunities to achieve sales targets and drive overall company growth. This role involves active lead generation and converting prospects into loyal customers while maintaining high standards of service.
In addition to direct sales, the officer will conduct market research and competitor analysis to keep the company competitive. You will manage customer relationships, follow up on sales opportunities, and assist in organizing promotional events. The position also requires the preparation of weekly and monthly sales and marketing reports to be submitted to the Sales and Marketing Manager. This is an excellent opportunity for a professional looking to make a significant impact in the electronics and fiber industry.
Key Requirements
Diploma in Marketing, Business Administration, Sales and Marketing, Public Relations, or a related field.
Minimum of 2 years of experience in sales and marketing of electronic products, mobile phones, or consumer electronics.
Proven experience in retail sales, dealer management, or distribution channels.
Strong sales skills with a demonstrated ability to convert prospects into customers.
Excellent communication and interpersonal skills for effective relationship management.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
safalgroup.com
9 Applied 3 Ultra Applied
Safal Group is seeking a dynamic and customer-focused Retail Sales Officer to join our sales department. This role is instrumental in driving revenue by handling walk-in, online, and telephone customer enquiries and converting these interactions into successful sales. The successful candidate will focus on solution-based selling and delivering exceptional customer service to maintain Safal Group's reputation for quality. Potential work locations for this position include Bukoba, Singida, and Songea.
The responsibilities involve managing the entire sales lifecycle, from preparing proforma invoices and following up on quotations to coordinating with Customer Service for order processing. Beyond direct sales, the officer will recruit and manage installers, participate in regional trade fairs, and ensure the showroom meets housekeeping standards. We are looking for individuals who can work under pressure, meet strict monthly targets, and ensure compliance with Service Centre Standard Operating Procedures (SOPs).
Key Requirements
Bachelor's Degree in Business Management, Marketing, Sales, or a related field.
Minimum of 3 years' experience in retail sales, customer service, or a similar role.
Strong customer service and relationship management skills.
Excellent communication and listening skills in English and local languages.
Good negotiation and decision-making abilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
sumet.co
14 Applied 10 Pro Applied
SUMET is a fast-growing tech-enabled distribution company focused on transforming product launches and providing Buy Now Pay Later (BNPL) services to retailers and wholesalers. As the company continues to scale, we are looking for a dedicated Stock Controller to join our Finance department. This role is crucial for maintaining the integrity of our inventory systems and ensuring that the physical stock aligns perfectly with our digital records. The candidate will work under the Financial Manager to ensure smooth operations and accurate financial reporting related to inventory assets.The successful candidate will be responsible for overseeing daily inventory levels, managing warehouse transfers, and utilizing the Odoo ERP system to document all transactions. Beyond routine monitoring, you will play a key role in investigating discrepancies and identifying process improvements to enhance operational efficiency. This position requires a professional with a high degree of integrity who can work effectively under pressure in a fast-paced FMCG distribution environment. You will be expected to prepare detailed weekly and monthly reports that help the management make informed procurement and sales decisions.
Key Requirements
Bachelor’s degree in accounting, Finance, or a related field.
Professional certifications such as CPA or CFA (added advantage).
2–5 years of experience in inventory control or warehouse management.
Advanced proficiency in Microsoft Excel, including Pivot Tables and VLOOKUP/XLOOKUP.
Strong experience working with ERP systems, specifically the Odoo system is mandatory.
0 Negotiable or Not Mentioned
Tanzania, Zinga Bagamoyo
8 days ago
hsd-melt.com
44 Applied 31 Pro Applied
The Feed Mill Production Manager is responsible for leading all feed production, raw material handling, and finished goods operations in our 24/7 poultry feed manufacturing facility in Zinga, Bagamoyo. You will drive production efficiency, product quality, and cost control while ensuring total inventory accuracy. This role covers the entire production spectrum from receiving and batching to pelleting, cooling, and final dispatch, requiring a leader who can manage complex workflows under tight deadlines.
In addition to operational oversight, you will lead a large production staff and coordinate closely with maintenance teams to minimize downtime. You will be responsible for monitoring production KPIs such as OEE and yield, implementing waste reduction initiatives, and ensuring strict compliance with HACCP, GMP, and TBS standards. This is a critical role for an experienced professional looking to manage high-volume production in a dynamic agribusiness environment.
Key Requirements
Bachelor's degree in Animal Science, Food Technology, Engineering, or Agriculture.
Minimum 7 years of experience in feed milling, food manufacturing, or industrial production.
Minimum 4 years of management experience in a 24/7 manufacturing environment.
Specific experience in poultry feed production including mash and pellet feed.
Strong knowledge of inventory management and warehouse operations.
0 Negotiable or Not Mentioned
Tanzania, Zinga Bagamoyo
8 days ago
hsd-melt.com
6 Applied 1 Casual Applied
The Maintenance Manager will lead all engineering, maintenance, utilities, and technical support functions in a 24/7 poultry feed mill located in Zinga, Bagamoyo. This high-impact role focuses on maximizing equipment reliability, minimizing downtime, and ensuring strict safety compliance across the facility. You will be responsible for overseeing sophisticated feed mill equipment including pellet mills, mixers, conveyors, and automated packing lines, ensuring the entire plant operates at peak efficiency.
As a strategic leader, you will develop preventive, predictive, and corrective maintenance programs while managing maintenance budgets and spare parts inventory. You will oversee a diverse team of engineers, technicians, and contractors, providing technical guidance and fostering a culture of safety and excellence. The role also involves supporting capital projects and plant modernization efforts to maintain a competitive edge in the poultry feed manufacturing industry.
Key Requirements
Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering.
Minimum 8 years of maintenance or engineering experience in feed milling or industrial manufacturing.
Minimum 4 years of management experience in a 24/7 manufacturing environment.
Strong expertise in equipment reliability and maintenance planning.
Experience with utilities such as electrical systems, boilers, and steam systems.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
coastal.co.tz
6 Applied 4 Pro Applied
Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.
Key Requirements
Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field
Proven experience in charter sales and charter operations within Tanzania
Strong communication, negotiation, and relationship-building skills
Ability to work independently and achieve performance targets
Excellent organizational and customer service skills