Best Talent Reach (BTR) 8 Jobs Found for "patient satisfaction"

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FUNCTIONAL SUPPORT EXECUTIVE @ JBS TECHNOLOGIES (JBM AFRICA)

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago jupiterbs.com 15 Applied 11 Pro Applied

JBS Technologies (JBM Africa) is seeking a dedicated Functional Support Executive to join our expanding team in Dar es Salaam. This role is critical in ensuring our clients successfully implement and utilize our software solutions in logistics and shipping. You will be the primary point of contact for technical support, providing hands-on training, resolving software-related issues, and managing a ticketing system to ensure timely resolution of all requests. You will work closely with our development team to identify and resolve software bugs while maintaining comprehensive user manuals and process documentation. Your goal is to ensure high levels of customer satisfaction and maintain strong, productive relationships with our client base. This role requires a blend of technical understanding and excellent communication skills to bridge the gap between software developers and end-users. We are looking for passionate individuals who are ready to support business operations in the East African technology sector.

Key Requirements

Strong communication and interpersonal skills Interest in technology, software, and logistics systems Problem-solving mindset and willingness to learn Ability to work with clients and handle pressure Fluent English communication skills
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FOOD & BEVERAGE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 5 Applied 4 Pro Applied

Jaz Adonia invites applications for the position of Food & Beverage Manager to oversee our diverse culinary and dining operations. The successful candidate will be responsible for ensuring the highest quality of food and service across all outlets, from fine dining to casual bars. You will lead the F&B team to deliver memorable dining experiences for our guests while maintaining strict cost controls and hygiene standards.

This leadership role requires a strategic thinker who can balance operational efficiency with creative service delivery. You will work closely with the culinary team to develop menus and promotional events that reflect our commitment to excellence. Join a team that celebrates passion and professionalism in the heart of the hospitality industry in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Food & Beverage Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Culinary Arts or Hospitality
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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CUSTOMER SERVICE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 7 Applied 5 Pro Applied

Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.

In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.

Key Requirements

Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration. Minimum of 2 years of experience in customer service, preferably in a hospital environment. Excellent communication and interpersonal skills to interact with diverse patients. Strong problem-solving abilities and the capacity to work under pressure. Computer literacy and familiarity with modern hospital information systems.
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FRONT OFFICE COORDINATOR (RECEPTIONIST) @ CARE & CURE MEDICAL CENTRE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 9 Applied 6 Pro Applied

Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.

As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.

Key Requirements

Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality. Previous experience as a receptionist or in a customer-facing role. Professional appearance and a friendly, welcoming demeanor. Excellent communication skills in both English and Swahili. Strong organizational skills and the ability to multitask efficiently.
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REGIONAL SALES MANAGER @ PLATINUM CREDIT LIMITED

0 Negotiable or Not Mentioned Tanzania 8 days ago platinumcredit.co.tz 15 Applied 11 Pro Applied

Platinum Credit Limited is a leading financial services company committed to empowering growth through innovative financial solutions. We are seeking a dynamic, results-driven, and experienced Regional Sales Manager to lead and oversee sales operations across the Central Region. The successful candidate will be responsible for driving revenue growth, leading sales teams, expanding market presence, and maintaining customer satisfaction while ensuring achievement of regional business targets in line with organizational objectives. Potential candidates will manage activities across several areas, including Manyara, Dodoma, Singida, Kilosa, and Morogoro. We promote a culture built on self-responsibility, teamwork, integrity, customer focus, innovation, and continuous improvement. The role requires a leader who can lead by example through professionalism and foster a culture of accountability and transparency among all regional staff. By joining our team, you will contribute to our company motto: Together, We Empower Growth.

Key Requirements

Bachelor’s Degree in Sales, Marketing, Business Administration, or a related business field from a recognized institution. Proven experience in sales management and leading regional operations. Ability to drive revenue growth and achieve regional business targets. Strong leadership skills with the ability to manage and motivate sales teams. Excellent understanding of the financial services industry and market trends.
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TECHNICAL MANAGER @ BENSON & COMPANY

0 Negotiable or Not Mentioned Tanzania, Arusha 12 days ago bensonandcompany.co.tz 15 Applied 11 Pro Applied

Benson & Company is seeking a highly organized and results-driven Technical Manager to join our growing service team in Arusha. This leadership role is designed for a professional who excels in operational excellence, coordination, and accountability. You will be at the forefront of our technical operations, ensuring that every project, from minor repairs to major installations, is executed with precision and adheres to the highest industry standards. Your ability to bridge the gap between technical execution and customer satisfaction will be vital to our continued success in the region.

As the Technical Manager, your primary responsibilities will involve the comprehensive management of technical teams and installers, including the meticulous tracking of service jobs from inception to completion. You will play a critical role in inventory control by monitoring spare parts availability and usage to prevent delays in service delivery. Furthermore, you will be expected to continuously evaluate and improve our operational workflows, identifying areas for efficiency gains while maintaining a focus on quality assurance and customer service excellence. This is a unique opportunity to join a committed team dedicated to delivering top-tier technical solutions across Tanzania.

Key Requirements

Proven experience in a technical management or operations-focused role. Demonstrated ability to lead and coordinate multi-disciplinary technical teams. Strong organizational skills with experience in tracking complex service workflows. Proficiency in inventory management and spare parts logistics tracking. Excellent interpersonal and communication skills for team and client interactions.
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ADMINISTRATIVE ASSISTANT - 1 POST @ HEAMEDA-HOSPITAL

0 Negotiable or Not Mentioned Tanzania 17 days ago heameda-hospital.co.tz 9 Applied 6 Pro Applied

Heameda Hospital is seeking a dedicated Administrative Assistant to join our healthcare team. This role is pivotal in ensuring the smooth operation of our hospital's administrative functions, providing support to medical staff and ensuring a high standard of patient care. The successful candidate will handle various tasks, from record management to coordinating schedules, all within a fast-paced environment that demands efficiency and professionalism.

As part of our commitment to excellence, the Administrative Assistant will work closely with other departments to maintain a cohesive work environment. Candidates must possess a strong background in teamwork and have at least two years of relevant experience in a healthcare or corporate setting. We offer a dynamic work atmosphere where your contributions directly impact the quality of service provided to our patients in Tanzania.

Key Requirements

Minimum 2 Years Experience Strong patient care and teamwork skills Proficiency in Microsoft Office Suite Excellent written and verbal communication Strong organizational and multitasking abilities
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