Best Talent Reach (BTR) 77 Jobs Found for "operations support"

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CASINO OPERATIONS MANAGER – GAMING & SLOT OPERATIONS @ CONNECTBET

0 Negotiable or Not Mentioned Tanzania 15 days ago indo.com.au 7 Applied 5 Pro Applied

IPG International is seeking an experienced Casino Operations Manager to support the launch and ongoing operations of a growing gaming property in Tanzania. This role is suited for a hands-on gaming professional with strong experience in casino operations, slot management, VIP customer development, team leadership, operational controls, and performance optimization. The successful candidate will play a key role in establishing operational standards, supporting gaming floor strategy, and driving performance during the launch and expansion phases. Daily tasks include overseeing casino gaming operations with a focus on slot floor performance and customer experience while monitoring key gaming KPIs such as machine utilization, revenue, and hold. You will manage and develop a team of supervisors, attendants, and hosts while coordinating with technical teams to ensure minimal machine downtime. This international opportunity offers a competitive package including accommodation support, travel arrangements, and performance incentives for a candidate ready to work in a developing growth market.

Key Requirements

Minimum 7–10 years of experience within the casino industry. Previous experience in a leadership role such as Casino Manager, Operations Manager, or Slot Manager. In-depth knowledge of slot operations and gaming floor management strategies. Proven experience with casino openings, expansions, or operational restructuring. Strong analytical skills for monitoring gaming KPIs, revenue, and machine performance.
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DOCUMENTATION SPECIALIST (1) @ TYWFORDTILE

0 Negotiable or Not Mentioned Tanzania, Mkuranga 16 days ago twyfordtile.com 7 Applied 5 Pro Applied

Tywfordtile is currently recruiting a Documentation Specialist to manage our critical business and production records at our Mkuranga, Msufini Kidete location. As part of our manufacturing team, you will ensure that all technical and operational documents are properly categorized, stored, and easily accessible. This role is fundamental to maintaining our quality management systems and operational transparency. The work site is situated in the Msufini Kidete area of Mkuranga.

The Documentation Specialist will be responsible for updating manuals, maintaining logs, and ensuring that all departmental documentation is current and compliant with industry regulations. We are looking for a detail-oriented professional who can improve our existing document control processes and support various departments with their information management needs. This is an excellent opportunity for a professional with high accuracy to grow within a leading manufacturing firm. Interviews are scheduled for Tuesday, June 2nd.

Key Requirements

Must have a Bachelor Degree in Business Administration, Information Management, or related field. Possess 1-2 years of experience in documentation or an administrative role. Advanced computer literacy including proficiency in Microsoft Office applications. Exceptional attention to detail in filing and managing sensitive documents. Ability to organize and maintain large volumes of technical records.
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PROJECT MANAGER – ROAD @ SOURCERE SOURCES

0 Negotiable or Not Mentioned Tanzania 17 days ago sourceresources.co 7 Applied 5 Pro Applied

Sourcere Sources is looking for a seasoned Project Manager to lead large-scale Road construction projects in Tanzania. This senior leadership role involves overseeing the entire project lifecycle, from initial planning and resource mobilization to final delivery and handover. You will be responsible for ensuring that all road works meet international quality standards while adhering to strict timelines and budgetary constraints.

As a Project Manager, you will manage high-level relationships with government authorities, consultants, and stakeholders. You must have a proven ability to lead multidisciplinary teams and navigate the logistical challenges associated with infrastructure projects in Africa. This role is ideal for a strategic thinker who is passionate about infrastructure development and has a track record of successfully delivering complex road and highway projects.

Key Requirements

4 to 15 years of project management experience in road works Bachelor’s or Master’s degree in Civil Engineering PMP or equivalent project management certification Proven track record of delivering road projects worth over $10M Expertise in project scheduling using MS Project or Primavera
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HOTEL GENERAL MANAGER @ BLUEBIRD LODGE

0 Negotiable or Not Mentioned Tanzania, Arusha City 17 days ago gmail.com 44 Applied 31 Pro Applied

Bluebird Lodge is a newly established hotel located in the heart of Arusha City, Tanzania. We are seeking a highly motivated and experienced individual to join our team as a Hotel General Manager. This role is pivotal in establishing our brand presence and ensuring the delivery of high-quality hospitality services to our guests. The successful candidate will be responsible for overseeing day-to-day operations, including staff management, training, and sales strategies. You will play a crucial role in financial management, budgeting, and cost control to drive the company's success. Your leadership will ensure that our staff remains motivated and our customers receive exceptional service at all times. This position requires a strategic thinker who can handle multiple facets of hospitality management while maintaining high standards of excellence.

Key Requirements

Proven experience in a senior management role within the hospitality industry. Strong leadership and excellent communication skills. Ability to develop and implement effective sales and marketing strategies. Experience in financial management, including budgeting and revenue forecasting. Exceptional customer service skills and a guest-centric approach.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 20 Applied 14 Pro Applied

As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.

Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.

Key Requirements

Diploma or Degree in a relevant field is preferred. At least 1 year of experience in customer service or a call-center environment. Fluent in both English and Swahili (written and spoken). Strong verbal and written communication skills. Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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EXECUTIVE PERSONAL ASSISTANT [TO THE GROUP CEO] @ FAVORITE GROUP

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago favoritegroup.co.tz 7 Applied 5 Pro Applied

Favorite Group is currently seeking a highly professional and dedicated Executive Personal Assistant to provide comprehensive support to the Group CEO. The successful candidate will be responsible for managing the CEO's schedule, coordinating meetings, and ensuring the smooth operation of the Executive Office. This role requires a high level of discretion, organization, and excellence in all administrative tasks. The position is based in Dar es Salaam and involves working within a dynamic group of companies. The Executive Assistant will act as the primary point of contact for the CEO, facilitating effective communication between the executive office and other departments. Key tasks include managing travel arrangements, preparing confidential documents, and overseeing administrative projects. Candidates should be proactive and capable of working in a fast-paced environment. Men are encouraged to apply for this senior administrative role.

Key Requirements

Bachelor's Degree in Business Administration, Management, Public Relations, Secretarial Studies, or related field. Minimum of 5 years' experience as an Executive Assistant, Personal Assistant, or similar senior administrative role. Experience supporting C-suite executives or senior leadership is highly preferred. Strong understanding of corporate office operations and executive support functions. Excellent organizational and time-management skills.
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REGIONAL OPERATIONS LEAD @ INSIGHT SECURE

0 Negotiable or Not Mentioned Tanzania 18 days ago insightsecure.com 10 Applied 3 Ultra Applied

Insight Secure is one of Tanzania's leading providers of integrated risk solutions, catering to major multinationals, private, and commercial clients. As the Regional Operations Lead, you will be responsible for overseeing and coordinating security operations across assigned regions within Tanzania. The role demands a high level of operational leadership to drive business efficiency and ensure client satisfaction while strictly adhering to internal policies and international procedures. You will manage geographically distributed operations, ensuring high service delivery standards and operational compliance.

The successful candidate will be tasked with maintaining the company's high standards, as Insight is ICOCA Certified and operates under ISO18788 and PSC.1 standards. You will be expected to lead diverse teams and manage key client relationships to foster growth and stability. This role requires a strategic thinker who can balance operational demands with long-term business goals in the risk management and security sector. No salary was mentioned in the original posting.

Key Requirements

Bachelor's degree or diploma in a relevant field. At least 5 years of operational experience specifically within the security industry. Proven experience in managing geographically distributed operations. Strong client relationship management and interpersonal skills. In-depth knowledge of international standards like ISO18788 and PSC.1.
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RESERVATION & TICKETING SPECIALIST @ TRAVELTRACK

0 Negotiable or Not Mentioned Tanzania 18 days ago traveltrack.co.tz 8 Applied 1 Casual Applied

Traveltrack is currently inviting applications for the role of Reservation and Ticketing Specialist to join our vibrant team in Tanzania. This position requires a professional who is adept at navigating Global Distribution Systems to secure flight reservations and handle ticketing procedures efficiently. The successful candidate will play a crucial role in ensuring that clients receive accurate and timely travel arrangements while maintaining high standards of service. Work locations include our offices in both Dar es Salaam and Arusha. The role involves a wide range of responsibilities including providing expert advice on travel routes, processing complex ticket re-issuances, and managing client queries with professionalism. Candidates should possess a deep understanding of airline policies and international travel regulations. By joining Traveltrack, you will be part of a company that values expertise and passion for travel, offering an environment where you can grow your career within the Tanzanian tourism sector.

Key Requirements

Proficiency in GDS systems such as Amadeus or Galileo Minimum of 2 years experience in ticketing and reservations Strong knowledge of domestic and international air travel regulations Excellent customer service skills Ability to handle complex itineraries and re-issuances
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