0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
15 Applied 11 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Arusha
7 days ago
eabc-online.com
12 Applied 1 Casual Applied
The East African Business Council (EABC) is seeking a dedicated and experienced Finance & Administration Manager to lead its financial operations and administrative functions. The role is pivotal in ensuring the organization maintains robust financial health, adheres to international accounting standards, and operates with maximum efficiency to support its mission of integrating the East African economy. The successful candidate will oversee budgeting, financial reporting, and audit preparations while providing strategic advice to senior management on resource allocation and fiscal sustainability. In addition to financial management, the candidate will be responsible for overseeing the administrative department, including human resources, procurement, and office operations. This includes developing and implementing administrative policies that align with the organization's goals and regional regulatory frameworks. The role requires a proactive leader capable of managing diverse teams and fostering a culture of accountability and excellence within the EABC headquarters and its regional initiatives.
Key Requirements
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Professional certification such as CPA (T), ACCA, or an equivalent accounting qualification.
Minimum of seven years of progressive experience in finance and administration management.
Strong proficiency in using professional accounting software and ERP systems.
Extensive knowledge of financial regulations and tax laws within the East African Community.
0 Negotiable or Not Mentioned
Tanzania, Arusha
9 days ago
eabc-online.com
8 Applied 6 Pro Applied
The East African Business Council (EABC) is seeking a highly qualified and experienced Finance & Administration Manager to join its dynamic team. As the leading voice of the private sector in East Africa, EABC plays a crucial role in shaping a competitive and integrated regional economy. The successful candidate will be responsible for overseeing the organization's financial health and administrative operations, ensuring compliance with internal policies and international standards. The role involves managing financial reporting, budgeting processes, and administrative functions to support the strategic objectives of the EABC. You will work closely with the leadership team to drive efficiency and transparency across all departments. This is a unique opportunity to contribute to the economic growth of the East African Community while working in a multicultural and fast-paced environment.
Key Requirements
Bachelor’s or Master’s degree in Finance, Accounting, or Business Administration.
Professional certification such as CPA (T), ACCA, or equivalent.
Minimum of 7 years of relevant professional experience in finance and administration.
Demonstrated experience in managing donor-funded projects and financial reporting.
Proficiency in using accounting software and advanced MS Excel skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
ando.co.tz
22 Applied 15 Pro Applied
Ando Roofing Products Ltd is looking for two Operation Managers to streamline our internal processes and enhance productivity in Dar es Salaam. This role involves overseeing the day-to-day operations of our facility, ensuring that production and logistics meet the high standards of our roofing products brand. You will be a key link between different departments to ensure seamless operational flow.
Key responsibilities include managing operational costs, improving supply chain efficiency, and supervising operational staff. You will implement best practices for operational excellence and use ERP systems to monitor performance metrics. The ideal candidate is a strategic thinker with a hands-on approach to solving operational bottlenecks and driving company growth.
Key Requirements
Bachelor’s Degree or higher in Operations Management, Engineering, or Business.
Professional certifications in operations or supply chain (e.g., Six Sigma) are a plus.
Minimum 5 years of relevant work experience in operations.
2 to 3 years of experience in a senior leadership or supervisory role.
Experience within the building materials or construction industry is highly valued.
0 Negotiable or Not Mentioned
Tanzania
10 days ago
skttanzania.co.tz
13 Applied 1 Casual Applied
SKT Tanzania Limited is seeking an experienced Operations Manager to lead and optimize our day-to-day operations, oversee project delivery, coordinate cross-functional teams, and drive strategic initiatives that create measurable business impact. This is an exciting opportunity to join a fast-growing technology and solutions company delivering innovative ERP, ICT infrastructure, cloud, logistics, and project execution services across Tanzania and East Africa. As Operations Manager, you will play a critical role in ensuring efficient service delivery, managing project performance, strengthening stakeholder relationships, and supporting the company's growth objectives. We are looking for a proactive professional with strong leadership, organizational, and problem-solving skills who thrives in a dynamic and performance-driven environment.
Key Requirements
Lead and optimize day-to-day operations to ensure maximum efficiency.
Oversee end-to-end project delivery and performance monitoring.
Coordinate and lead diverse cross-functional teams across different departments.
Drive and implement strategic initiatives that create measurable business impact.
Ensure consistent and high-quality service delivery to all clients.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
ando.co.tz
14 Applied 10 Pro Applied
We are hiring three Administration Managers to oversee the administrative operations at Ando Roofing Products Ltd in Dar es Salaam. These roles are essential for ensuring that our office environments and support systems function efficiently to support our manufacturing and sales teams. We are looking for leaders who can manage diverse administrative tasks with precision.
Your responsibilities will include managing facility maintenance, office supplies, support staff, and administrative budgets. You will also be tasked with optimizing office procedures and ensuring that all administrative activities comply with company policies and local regulations. This role requires a proactive professional who can handle multiple priorities in a fast-paced environment.
Key Requirements
Bachelor’s Degree or higher in Public Administration, Business, or a related field.
Professional certifications in management or administration are an added advantage.
Minimum 5 years of relevant experience in administrative roles.
2 to 3 years of experience in a senior or supervisory capacity.
Background in the construction or manufacturing industry is a strong advantage.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar Michamvi Kae
11 days ago
jazhotels.com
8 Applied 1 Casual Applied
Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.
In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.
Key Requirements
Must be a Tanzanian national
Proven experience in recreation management or a similar role within the hospitality industry
Strong leadership skills to manage and motivate a recreation team
Ability to design and supervise diverse guest entertainment programs
Excellent interpersonal and communication skills for guest interaction
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
11 days ago
reveurse.co
21 Applied 15 Pro Applied
The Petrol Station Manager will be responsible for the comprehensive oversight of daily operations at our fuel station facility. This pivotal role involves ensuring adequate fuel stock levels through diligent monitoring and coordination of timely deliveries, alongside the supervision and training of station personnel. The manager is expected to maintain strict compliance with health, safety, and environmental regulations, ensuring that all operations align with petroleum industry standards while fostering a culture of excellence in customer service.
Key duties include managing cash handling procedures, performing daily sales reconciliations, and maintaining meticulous operational and financial records. The successful candidate will implement strategic initiatives to drive sales for both fuel and non-fuel products, conduct regular facility inspections to ensure equipment integrity, and investigate any discrepancies in stock or fuel losses. This position requires a proactive leader capable of addressing customer concerns efficiently while optimizing the overall performance and profitability of the station in Dar es Salaam.
Key Requirements
Bachelor's Degree or Diploma in Business Administration, Management, Accounting, or Marketing.
Minimum of three (3) years of proven experience in petrol station management or a similar petroleum retail role.
Demonstrated experience in fuel inventory management and monitoring stock levels.
Strong knowledge of petrol station operations and fuel handling safety procedures.
Proficiency in fuel station management systems and POS software.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
kazibora.co.tz
18 Applied 13 Pro Applied
KaziBora is seeking an experienced Operations Manager on behalf of a dynamic logistics and freight forwarding client based in Dar es Salaam. The company provides a comprehensive range of services including air, ocean, and road freight, customs clearance, and project logistics solutions. This role is central to connecting businesses across regional and global markets through efficient supply chain management and reliable, customer-focused service delivery. The Operations Manager will be responsible for overseeing daily logistics and transport activities, leading operational teams, and driving business growth. Key focuses include optimizing processes to improve efficiency, managing resource utilization, and ensuring strict compliance with company policies and industry standards. The candidate will play a pivotal role in monitoring service delivery and implementing strategies that enhance overall operational performance and regional connectivity in Tanzania.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field
5+ years of operations management experience
Strong leadership and problem-solving skills
Experience in logistics, transport, or supply chain operations
Proficiency in managing air, ocean, and road freight services