Best Talent Reach (BTR) 32 Jobs Found for "hospitality service"

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GENERAL MANAGER @ HAKUNA MATATA BOOKINGS LIMITED

0 Negotiable or Not Mentioned Tanzania, Manyara 5 hours ago hakunamatatabookings.co.tz 12 Applied 4 Ultra Applied

Manyara Best View Lodge, a premier hospitality destination in Manyara, Tanzania, is actively searching for an energetic and hands-on General Manager. This pivotal role is designed for a dynamic individual who can seamlessly blend premium guest hosting with robust operational leadership, ensuring strict quality control and administrative precision across all facets of the lodge. The successful candidate will be instrumental in maintaining the lodge's high standards and enhancing the overall guest experience.

The General Manager will be responsible for a wide array of duties, starting with ensuring an exceptional guest experience through personal welcomes, detailed lodge briefings, active hosting during meal times, and swift resolution of any complaints. They will conduct daily quality and hygiene audits, meticulously checking housekeeping standards, public spaces, table setups, and kitchen food hygiene to uphold the lodge's reputation. Operational and administrative tasks include reviewing daily day sheets, verifying guest itineraries, managing dietary needs and allergies, and accurately logging extra revenue from the shop, bar, or spa.

Furthermore, this role involves significant team leadership, supporting all departments, enforcing dress codes, managing leave schedules, and conducting biannual staff appraisals to foster a cohesive and high-performing team. Oversight of kitchen and stock control is crucial, including weekly food and beverage ordering, ensuring kitchen recipe compliance, and executing monthly inventory stock takes. The General Manager will also ensure all health and safety protocols are strictly followed, maintaining up-to-date staff first aid, fire, and food-handler certificates, and ensuring all guests sign arrival waivers for their safety.

Key Requirements

Proven background in lodge management or high-end hospitality operations. Fully comfortable adapting to changing shifts and hours within a demanding 24-hour lodge environment. Exceptional relationship builder with an eye for detail, strong communication skills, and high emotional intelligence. Strong accountability for administrative accuracy, stock control, and property maintenance reporting. Strong understanding of guest experience enhancement and complaint resolution.
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OPERATIONS MANAGER @ CONSERVE SAFARI

0 Negotiable or Not Mentioned Tanzania 6 hours ago conservesafari.com 6 Applied 2 Ultra Applied

Conserve Safari is seeking an experienced and dynamic Operations Manager to oversee the full operational rhythm of our safari camps in Tanzania. This critical leadership role involves managing staffing, logistics, supplier coordination, and ensuring exceptional guest experience delivery. You will be the linchpin that ensures every aspect of our operations runs smoothly, on time, and to our high standards, every single day. The ideal candidate will possess strong organizational skills, excellent leadership qualities, and a keen eye for detail, guaranteeing seamless execution of all camp activities.
This is an exciting opportunity to join a rapidly growing hospitality and real estate company in East Africa, offering significant opportunities for professional growth and development within an international team where your ideas and efforts genuinely make a difference. A competitive salary and health insurance are part of the compensation package.

Key Requirements

Proven experience in managing full operational rhythm, preferably in hospitality. Strong leadership skills in staffing and team management. Expertise in logistics and supply chain coordination. Demonstrated ability to deliver exceptional guest experiences. Proficiency in English, both verbal and written.
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HOTEL RESERVATION ASSISTANT @ TIFFANY DIAMOND HOTELS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago tiffanydiamondhotels.com 26 Applied 18 Pro Applied

Tiffany Diamond Hotels invites applications for a diligent Hotel Reservation Assistant to join our front office team. This role is pivotal in managing guest bookings, ensuring accurate reservation processing, and providing exceptional customer service. You will be the first point of contact for many of our guests, assisting them with inquiries, modifications, and cancellations, and contributing significantly to their overall experience. The successful candidate will possess strong organizational skills, meticulous attention to detail, and proficiency with hotel property management systems. This position demands the ability to work effectively under pressure and meet tight deadlines, all while upholding the high standards of Tiffany Diamond Hotels in Dar es Salaam.

Key Requirements

Degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field. Minimum of 3 years' proven experience in hotel reservations or front office operations. Strong communication and customer service skills. Good computer skills with high attention to detail. Experience with hotel property management systems will be an added advantage.
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DIRECTOR OF FINANCE CONTROL @ JAZ ELITE AURORA & JAZ AMALUNA

0 Negotiable or Not Mentioned Tanzania 4 days ago jazhotels.com 12 Applied 8 Pro Applied

Jaz Elite Aurora and Jaz Amaluna are looking for an experienced Director of Finance Control to lead their financial operations within a prestigious 5-star luxury hospitality setting in Tanzania. This pivotal role involves overseeing all financial planning, reporting, and control activities to ensure fiscal responsibility and strategic financial management that supports the hotel's commitment to delivering world-class guest experiences. The Director will be instrumental in building high-performance financial teams and systems.

The ideal candidate will be a seasoned finance professional with a proven track record in financial leadership within the hospitality sector. This role demands strong strategic thinking, exceptional analytical capabilities, and the ability to ensure robust financial controls are in place. The Director of Finance Control will guide financial decisions, manage budgets, and ensure compliance with all regulatory requirements, contributing significantly to the hotels' continued growth and success.

Key Requirements

Tanzanian nationality (Mandatory) Relevant academic qualifications in finance, accounting, or a related field; professional certification (e.g., CPA, ACCA) preferred Minimum 3–5 years of progressive experience in a senior finance role, with significant experience in 5-star hotel finance Strong communication and leadership skills to manage and mentor a finance team Professional appearance and excellent stakeholder management abilities
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IT MANAGER @ JAZ ELITE AURORA & JAZ AMALUNA

0 Negotiable or Not Mentioned Tanzania, Amaluna 4 days ago jazhotels.com 8 Applied 6 Pro Applied

As an IT Manager at Jaz Amaluna, a prestigious 5-star luxury hotel, you will be responsible for overseeing all aspects of the hotel's information technology infrastructure and systems. This includes network administration, hardware and software management, cybersecurity, and ensuring seamless IT operations to support our world-class guest experiences. You will lead a small team, manage IT projects, and provide technical support to all departments, maintaining high standards of efficiency and reliability. The role requires a proactive approach to technology innovation and problem-solving within a dynamic hospitality environment, specifically contributing to the operational excellence of Jaz Amaluna.

Key Requirements

Bachelor's degree in Information Technology, Computer Science, or related field Minimum 5 years of experience in IT management, preferably within the hospitality industry Strong knowledge of network infrastructure, servers, and operating systems Experience with hotel management systems (PMS, POS, etc.) Proficiency in cybersecurity protocols and data protection
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MANAGER - PROPERTY SERVICES @ DIAMOND TRUST BANK

0 Negotiable or Not Mentioned Tanzania 5 days ago diamondtrust.co.tz 6 Applied 4 Pro Applied

The Diamond Trust Bank is seeking a dedicated and experienced Manager - Property Services to oversee the effective management of its facilities and properties. This pivotal role involves the supervision of repairs and maintenance for a wide array of office equipment and machines, ensuring optimal operational efficiency across all bank premises. The successful candidate will play a crucial part in maintaining the bank's infrastructure, ensuring a safe and functional environment for employees and clients alike. Key responsibilities include reviewing vendor-submitted bill of quantities and invoices, meticulously planning and supervising regular maintenance schedules for critical assets such as generators, UPS, ACs, and lifts. The role also involves attending to reported issues from weekly operational reports, preparing detailed cost analyses for all repairs, and ensuring strict compliance with all governance, regulatory, and audit requirements. Furthermore, the Manager will be responsible for coordinating new projects, including branch expansions and office re-organizations, and approving concept drawings to facilitate seamless development. This position is ideal for a precise, systematic, and focused individual committed to producing reliable, quality work.

Key Requirements

Bachelor's degree in Property and Facilities Management, Procurement, Civil/Electrical Engineering Minimum of four (4) years working experience in a related field Professional qualifications in property management or engineering are an added advantage Ability to review bill of quantities submitted by vendors and ensure correct invoices for payment Strong planning and supervision skills for periodic office and facilities maintenance schedules (e.g., Generators, UPS, ACs, Lifts)
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RECEPTIONIST @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 12 Applied 8 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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FRONT OFFICE SUPERVISOR @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 7 Applied 5 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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SALES EXECUTIVE @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 11 Applied 8 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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FACILITIES MANAGER (HOSPITALITY INDUSTRY) @ AXIA TANZANIA

0 Negotiable or Not Mentioned Tanzania 5 days ago axia.co.tz 6 Applied 4 Pro Applied

Axia Tanzania is seeking an experienced Facilities Manager for the Hospitality Industry. This position is responsible for overseeing the maintenance, safety, and operational efficiency of all facilities.

Candidates should have a Bachelor’s Degree/Diploma in a relevant field and 2-8 years of relevant working experience. Strong technical expertise and professional competence in facilities management are required. Excellent communication, analytical, and problem-solving skills are essential for this role.

Key Requirements

Bachelor’s Degree/Diploma in a relevant field 2–8 years of relevant working experience Strong technical expertise and professional competence in facilities management Excellent communication skills Analytical skills
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