0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
redenvelope.in
47 Applied 33 Pro Applied
Red Envelope is seeking a strategic and experienced Head of Finance & Administration to join our leadership team in Dar es Salaam, Tanzania. In this critical role, you will be responsible for driving the financial strategy, ensuring strict compliance, and strengthening governance across our diverse restaurant and hospitality operations. You will partner closely with the Managing Director and the Board of Directors to support sustainable business growth, operational efficiency, and long-term profitability.
The successful candidate will oversee all financial statements, tax reporting, and treasury functions while managing a direct team of 10-15 professionals and an indirect team of up to 30. Key priorities include leading ERP implementation, automating processes, and fostering a culture of integrity and continuous improvement. This is a full-time position offering benefits such as accommodation, air tickets, car, medical coverage, and family visa support for the ideal leader with extensive QSR industry experience.
Key Requirements
Bachelor's Degree in Finance, Accounting, Business Administration or a related field.
Professional qualification required such as CPA, ACCA, CA, or an MBA in Finance.
10-15 years of total professional experience in finance and administration roles.
Minimum 5 years of experience specifically as a Head of Finance or equivalent leadership role.
Minimum 5 years of industry experience in the Quick Service Restaurant (QSR) or Hospitality sector.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 6 Pro Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
ymail.com
12 Applied 8 Pro Applied
Join our vibrant bakery team in Dar es Salaam as a Bakery Attendant, where you will help deliver excellent customer service in a fast-paced environment. We are hiring 15 energetic and presentable female attendants to welcome customers, process orders, and manage payments professionally. Your role is crucial in creating a positive atmosphere for our guests while ensuring the service area remains clean, organized, and inviting.
In addition to front-end service, you will promote our bakery products, handle customer inquiries, and support daily operations to ensure a seamless experience for every visitor. This is an excellent opportunity for young, team-oriented individuals who are passionate about hospitality and retail service. Candidates must be able to work well in a team and maintain high standards of customer care and operational efficiency throughout their shift.
Key Requirements
Female applicants only as per operational requirements.
Age between 18 and 28 years.
Minimum O-Level education or higher.
Good communication and interpersonal skills.
Energetic, presentable, and team-oriented personality.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
8 Applied 6 Pro Applied
The Sales & Marketing Manager at Roar Capital will be responsible for driving revenue and increasing brand awareness for our properties in Zanzibar. You will design and execute innovative marketing strategies, manage corporate accounts, and oversee all promotional activities to ensure the hotel remains a top choice for travelers. Your role includes analyzing market data to identify new business opportunities and adjusting strategies to stay ahead of competitors. You will collaborate closely with other departments to deliver a seamless guest experience while ensuring all marketing efforts align with the company's financial goals and brand identity.
Key Requirements
Bachelor's degree in Marketing, Hospitality, or Business.
Minimum of 3-5 years experience in hotel sales and marketing.
Strong understanding of the Zanzibar hospitality market.
Proven ability to meet and exceed sales targets.
Excellent communication and negotiation skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
ocean-paradise.odoo.com
6 Applied 4 Pro Applied
Ocean Paradise Resort & Spa Zanzibar is seeking a creative and energetic Social Media Coordinator to join our team on-site in paradise. This role is perfect for a visual storyteller who is passionate about travel, luxury hospitality, and showcasing the natural beauty of Zanzibar to a global audience. You will be responsible for crafting engaging stories, managing our online presence, and capturing the unique magic of our resort through high-quality visual content.
As the Social Media Coordinator, you will work closely with the marketing team to develop content strategies, use tools like Canva and Meta Business Suite, and edit high-quality videos using CapCut. This is a one-year renewable contract position that offers a variety of perks including meals, transport, medical insurance, and performance-based bonuses. If you are a Tanzanian citizen with a flair for digital storytelling and a year of experience in the field, we invite you to apply and help us share our story with the world.
Key Requirements
Must be a Tanzanian citizen.
Possess a Certificate or Diploma in Marketing, Communications, or a related field.
At least 1 year of professional experience managing social media platforms.
Highly skilled in using Canva for graphic design and visual layouts.
Proficient in Meta Business Suite for post scheduling and audience analytics.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
9 Applied 3 Ultra Applied
Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.
As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.
Key Requirements
Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality.
Previous experience as a receptionist or in a customer-facing role.
Professional appearance and a friendly, welcoming demeanor.
Excellent communication skills in both English and Swahili.
Strong organizational skills and the ability to multitask efficiently.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
kendrickrecruitment.com
7 Applied 5 Pro Applied
Kendrick Recruitment is currently seeking a highly skilled and passionate Executive Chef to lead the culinary operations at a luxury safari lodge in Tanzania. This prestigious role involves taking full responsibility for the kitchen, from menu design to team management, ensuring that every meal served contributes to a world-class safari experience. The successful candidate will be expected to maintain the highest standards of food quality and presentation while managing the unique logistical challenges of a remote lodge environment. As the Executive Chef, you will oversee all aspects of the kitchen including stock management, budgeting, and supplier relations. You will be responsible for mentoring and developing a local culinary team, fostering a culture of excellence and innovation. Beyond technical skills, the role requires a guest-focused approach, with the ability to cater to diverse dietary needs and create personalized dining moments that leave a lasting impression on international visitors.
Key Requirements
Formal Culinary Qualification from a recognised institution
Minimum 5 years' experience as an Executive Chef or Senior Head Chef within luxury hospitality
Previous experience in a luxury safari lodge, resort, or remote hospitality environment preferred
Strong leadership and team development skills
Excellent knowledge of international cuisine, fine dining, and modern culinary trends
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
15 Applied 11 Pro Applied
Roar Capital is seeking an experienced Food & Beverage Manager to lead our dining and beverage operations in Zanzibar. You will be responsible for overseeing all aspects of the F&B department, including staff management, menu development, and financial performance, ensuring every guest enjoys a world-class dining experience. This role requires a leader who can balance administrative duties with floor presence, mentoring staff to provide exceptional service. You will work to optimize inventory, manage supplier relationships, and ensure full compliance with all health and safety regulations.
Key Requirements
Degree or Diploma in Hospitality or F&B Management.
At least 5 years of management experience in a high-volume F&B environment.
Strong leadership and team management capabilities.
Comprehensive knowledge of food and beverage trends.
Proven track record in cost control and revenue maximization.