0 Negotiable or Not Mentioned
Tanzania
6 days ago
jazhotels.com
11 Applied 8 Pro Applied
Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.
You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.
Key Requirements
Tanzanian Nationals Only
Minimum of 3 years' experience in a Front Office Manager or closely related managerial role
Proven leadership and team management skills
Strong communication and interpersonal abilities
Relevant academic and professional qualifications in Hospitality Management
0 Negotiable or Not Mentioned
Tanzania
6 days ago
jazhotels.com
6 Applied 4 Pro Applied
We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.
Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.
Key Requirements
Tanzanian National Only.
Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role.
Hospitality industry background is mandatory.
Proven leadership and team management skills.
Strong communication and interpersonal abilities.
0 Negotiable or Not Mentioned
Tanzania, Arusha
6 days ago
eximbank.co.tz
6 Applied 4 Pro Applied
Exim Bank is seeking a dedicated Relationship Manager to join its Retail department in Arusha. The primary objective of this role is to drive business growth by deepening relationships and managing both key and potential customers. The successful candidate will be responsible for the sales of liabilities, acquisitions, cash management, credit cards, and various retail products to maximize revenue and achieve specific sales targets. This position plays a critical role in the bank's mission to provide innovative banking solutions and superior customer service.
Key responsibilities include serving as the primary point of contact for a portfolio of customers, driving growth in CASA/FD and asset portfolios, and identifying cross-selling opportunities. The Relationship Manager will also work closely with branch managers to anticipate issues, offer professional solutions, and use referrals to expand the client base. Candidates must have a strong understanding of all products and services offered by Exim Bank to effectively serve clients and provide informed choices for their everyday banking needs.
Key Requirements
University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing.
Minimum of two years relevant working experience in a similar position within the banking sector.
Computer literacy and knowledge of new evolving technology systems relevant to the financial industry.
Ability to assess customer needs and develop or recommend products that suit those specific needs.
Self-confident, ambitious, and willing to take on significant challenges in a competitive market.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
360hrsolution.co.tz
6 Applied 4 Pro Applied
Our client in the automotive industry is seeking a proactive Vehicle Sales Executive to join their dynamic team in Tanzania. The primary focus of this role is to drive vehicle sales growth by identifying new business opportunities and nurturing existing client relationships within the automotive sector. The ideal candidate will be responsible for promoting a range of vehicles to both individual and corporate clients, ensuring that monthly and annual sales targets are consistently met or exceeded. In addition to sales activities, the Vehicle Sales Executive will be expected to conduct professional vehicle presentations and test drives, providing detailed information on vehicle specifications and benefits. The role requires the preparation of accurate quotations and diligent follow-up on leads to convert them into successful sales. Providing exceptional after-sales support is crucial for maintaining strong customer loyalty and building a reputation for excellence in the market. This position requires a candidate who is results-driven and has a deep understanding of the local automotive landscape to effectively position products against competitors.
Key Requirements
Minimum 3 years of professional experience specifically in automotive sales.
Demonstrated ability to achieve and exceed established sales targets.
Exceptional negotiation and persuasion skills to close deals effectively.
Strong verbal and written communication skills in English and relevant local languages.
In-depth knowledge of the local automotive market and current vehicle specifications.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
8 Applied 6 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
firsthousing.co.tz
33 Applied 23 Pro Applied
First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.
Key Requirements
Minimum of 3 years of experience in customer relationship management within the banking sector.
Extensive knowledge and understanding of various banking products and financial services.
Proven ability to build and maintain long-term professional relationships with clients.
Strong analytical skills to assess client needs and provide tailored financial solutions.
Excellent verbal and written communication skills in English and preferably Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
hertucompanyltd.co.tz
12 Applied 8 Pro Applied
Join HERTU Mushrooms Initiative and be part of a mission-driven agribusiness transforming lives through sustainable mushroom farming, nutrition improvement, and income generation. As a Sales Representative, you will play a crucial role in expanding our market presence and promoting our core values of health and sustainability across the region. This is an exciting opportunity for individuals who are passionate about agriculture and community development to make a real impact while growing their professional sales career. The role is primarily field-based, requiring active engagement with potential customers and stakeholders throughout Dar es Salaam. Candidates will be responsible for identifying new market opportunities, managing customer accounts, and providing feedback on market trends to the management team. The position is based at our headquarters on Mwinjuma Road, Mwinanyamala Komakoma, within the NHC Building - Bashara Complex, but requires extensive travel to various wards and districts within the city.
Key Requirements
Proven experience in sales or marketing, preferably within the agriculture or food industry.
Excellent communication and interpersonal skills to effectively build relationships with diverse clients.
Ability to work independently and manage a field-based schedule efficiently.
Strong understanding of mushroom farming or a willingness to learn about sustainable agribusiness.
Goal-oriented mindset with a track record of meeting or exceeding sales targets.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
keewaytz.com
21 Applied 15 Pro Applied
Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.
Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.
Key Requirements
1-2 years of experience in sales and marketing or telemarketing roles.
Strong communication and interpersonal skills to engage effectively with customers.
Proven persuasion and negotiation abilities to drive sales and close deals.
Customer service orientation with a helpful and problem-solving mindset.
Proficiency in using CRM software or sales databases for recording activities.