Best Talent Reach (BTR) 100 Jobs Found for "customerservice"

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CONSUMER SALES DRIVERS @ TAIFA GAS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 9 hours ago talfagas.co.tz 14 Applied 10 Pro Applied

TAIFA GAS is actively recruiting dedicated and skilled Consumer Sales Drivers to join our team in Dar es Salaam, Tanzania. This vital role involves not only the safe and efficient delivery of our products but also engaging with customers to promote sales and ensure excellent service. We are seeking individuals who possess a strong blend of professional driving expertise, basic mechanical knowledge, and a customer-centric approach to sales. You will be responsible for operating commercial trucks, ensuring timely deliveries, and representing TAIFA GAS with professionalism.

The ideal candidate will have a proven track record in defensive driving and handling commercial vehicles, coupled with a commitment to sales targets and customer satisfaction. This position requires individuals who are hardworking, disciplined, and proactive in identifying sales opportunities while on their routes. If you are a responsible driver with a knack for sales and a desire to contribute to a growing company, we encourage you to apply.

Key Requirements

Professional Defensive driving skills from reputable and recognized institutions. Strong professional driving and basic mechanics knowledge and skills. 1-2 years of practical experience in driving commercial trucks. Ability to confidently drive commercial trucks from 3 tonnes and above. Possession of a valid driving license is mandatory.
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ACCOUNTS RECEIVABLE CLERK @ BUILDMART LIMITED

0 Negotiable or Not Mentioned Tanzania, Arusha 4 hours ago buildmart.co.tz 12 Applied 8 Pro Applied

Buildmart Limited is seeking a dedicated Accounts Receivable Clerk to join its finance team in Arusha, Tanzania. This crucial role involves effectively managing all incoming payments, ensuring the precise maintenance of receivables records, and diligently following up with customers to guarantee timely reconciliation. The ideal candidate will be instrumental in monitoring outstanding invoices and proactively communicating with clients to address payment-related inquiries and discrepancies.

Key responsibilities extend to regularly reconciling receivable accounts, maintaining impeccable financial and billing records, and providing essential support to the finance, sales, and operations teams. The ultimate goal is to enhance collection processes and foster strong customer relationships. This position requires a professional with a keen eye for detail and a commitment to financial accuracy.

Key Requirements

Bachelor ’s Degree in Accounting or related field (mandatory) Minimum 3 years ’ experience in accounts receivable or related field Strong attention to detail and accuracy Good computer literacy and familiarity with accounting systems Strong communication and customer service skills
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DEBT COLLECTOR (3 POSITIONS) @ ONFON MICROFINANCE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 hours ago onfonmicrofinance.co.tz 10 Applied 7 Pro Applied

Onfon Microfinance is actively seeking three committed and results-oriented Debt Collectors to bolster its loan recovery activities and cultivate positive customer relationships. This critical role involves proactive follow-up on overdue accounts, requiring effective engagement with customers through both phone calls and field visits to negotiate viable payment arrangements. The successful candidates will be tasked with recovering outstanding debts strictly in accordance with company policies and relevant legal guidelines.

Key responsibilities also include maintaining meticulous collection records and preparing comprehensive reports on recovery progress. The Debt Collector will work collaboratively with both the finance and credit teams, directly contributing to the financial health and stability of the microfinance institution. A strong ability to build rapport, exercise effective negotiation skills, and respectfully resolve payment issues is essential, ensuring that recovery targets are met while preserving valuable customer relationships.

Key Requirements

Male applicants only. Diploma or Degree in Business, Finance, Accounting, or a related field. Experience in debt collection or customer service is an added advantage. Strong communication and negotiation skills. Ability to work under pressure and meet targets.
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FRONT OFFICE OFFICER @ TILE FRESH LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 23 hours ago oasisvillage.com 6 Applied 4 Pro Applied

TILE FRESH LIMITED is seeking a highly organized, professional, and customer-oriented individual to join their team as a FRONT OFFICE OFFICER. This crucial role involves being the first point of contact for members and visitors, ensuring a welcoming and efficient experience. The Front Office Officer will manage the reception desk, handle inquiries, and ensure smooth registration processes for gym users. Key responsibilities extend to providing exceptional customer service, resolving issues promptly, and assisting members with information regarding gym services, schedules, and events. The role also involves promoting and selling gym offerings. Administrative duties include managing correspondence, updating member records, scheduling classes and appointments, and performing essential office tasks like copying and filing. The officer will also contribute to maintaining the cleanliness and orderliness of the reception area, reporting any maintenance issues as needed. Furthermore, the role involves active participation in membership management, including processing payments, updating account information, and handling cancellations, while also conducting visits for prospective members to explain benefits. Effective communication with staff, members, and guests is essential, ensuring inquiries are handled promptly and accurately, and coordinating with gym instructors. Finally, the Front Office Officer will be familiar with emergency procedures, acting as the primary contact in such situations, and assisting in maintaining a safe and secure environment for all.

Key Requirements

Diploma or Bachelor's degree in Business Administration, secretarial studies, or a related field Minimum of 2-3 years of relevant experience in a front office, reception, or administrative role Excellent verbal and written communication skills Proficiency in Microsoft Office applications Strong interpersonal and organizational skills
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SALES EXECUTIVE – AUTOMOTIVE PASSENGER VEHICLES @ TIMINTL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 22 hours ago timintl.com 6 Applied 4 Pro Applied

The Sales Executive role at timintl is a dynamic position focused on driving sales targets, cultivating robust customer relationships, and strategically expanding the company's presence in the automotive passenger vehicles market. This role requires a proactive approach to identifying and capitalizing on new business opportunities, ensuring a continuous growth trajectory for the company.

Key responsibilities include promoting and selling automotive passenger vehicles to both new and existing clientele, actively seeking out and developing new business ventures within the market, and meticulously preparing and presenting quotations. The successful candidate will also be responsible for diligently following up on customer inquiries to ensure prompt and efficient order processing, consistently meeting and exceeding monthly and annual sales targets. Furthermore, monitoring market trends, analyzing competitor activities, and providing comprehensive product knowledge and technical information to customers are integral aspects of this role. Maintaining accurate records of sales activities, customer interactions, and market feedback, along with effectively handling customer complaints to ensure high levels of satisfaction, are also crucial.

Key Requirements

Diploma or Bachelor’s degree in Business Administration, Marketing, Automotive Engineering, or a related field Minimum 2–3 years of experience in automotive sales or a related field Good knowledge of automotive spare parts and vehicle components Strong sales, negotiation, and communication skills Ability to build and maintain strong customer relationships
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FRONT OFFICE OPERATIONS MANAGER @ GOEJ COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago gmail.com 13 Applied 1 Casual Applied

GOEJ Company Limited is actively seeking a highly organized, proactive, and customer-focused professional to join our dynamic team as a Front Office Operations Manager. In this pivotal role, you will be instrumental in overseeing the daily operations of our front office, ensuring seamless coordination of all administrative activities, and ultimately guaranteeing an exceptional experience for our valued clients, visitors, and internal staff.

This position offers the opportunity to join a growing team that is deeply committed to excellence, innovation, and making a significant impact within the industry. The successful candidate will manage front office and reception operations, deliver excellent customer service, and ensure smooth daily operations by coordinating effectively with various departments. Responsibilities also include supervising administrative and support staff, maintaining stringent office standards, policies, and procedures, and adeptly handling all inquiries, communications, and issue resolutions.

Key Requirements

Strong organizational and leadership skills Excellent communication and interpersonal abilities Experience in office administration or operations management A professional and customer-centric approach Ability to manage and supervise administrative and support staff
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OPERATIONS OFFICER @ AMSOL AFRICA MANAGEMENT SOLUTIONS LTD

~1,500,000 Mentioned Tanzania, Dar es Salaam 1 day ago amsol.africa 64 Applied 45 Pro Applied

Amsol Africa Management Solutions Ltd is seeking a highly motivated, customer-focused, and detail-oriented Operations Officer to join its team at a Visa Application Centre (VAC) in Dar es Salaam, Tanzania. The successful candidate will play a crucial role in supporting the efficient processing of visa applications, ensuring a seamless and compliant experience for all applicants. This is a full-time position offering a gross salary of TZS 1,500,000 per month. Key responsibilities include processing and verifying visa application documents, effectively handling customer inquiries, and providing comprehensive support to applicants throughout the process. The role also involves meticulous management of applicant data and records, active participation in passport dispatch and various operational activities, and strict adherence to established Standard Operating Procedures (SOPs) and service standards to maintain high-quality service delivery. Qualified male candidates are encouraged to apply.

Key Requirements

Diploma or Bachelor's Degree in a relevant field. 0-12 months of professional experience; fresh graduates are highly encouraged to apply. Demonstrated strong customer service orientation and excellent communication skills, both verbal and written. Proficiency in typing and accurate data entry. Competence in using Microsoft Office Suite (Word, Excel, Outlook).
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CASHIER/ ADMINISTRATOR @ IDEON

0 Negotiable or Not Mentioned Tanzania, Arusha 1 day ago ideon.co.tz 14 Applied 4 Ultra Applied

ideon, a leading provider of Business Outsourcing Solutions, is actively seeking a diligent and skilled Cashier/Administrator to join their team in Arusha, Tanzania. This dual-role position is crucial for managing daily financial transactions and administrative tasks, ensuring smooth operations and excellent service delivery within a fast-paced environment. The ideal candidate will be responsible for upholding high standards of accuracy and efficiency in all duties. Key responsibilities for this role include managing cash and card transactions, processing payments, handling customer inquiries, and maintaining accurate financial records. The Cashier/Administrator will also be involved in various administrative duties such as data entry, document organization, and supporting general office functions. Proficiency in Point of Sale (PoS) systems and strong reconciliation skills are essential, alongside a commitment to providing exceptional customer service and maintaining operational integrity.

Key Requirements

Certificate or Diploma in Banking & Finance, Accounting, or a related field. Proven experience working in a hotel, liquor store, supermarket, or retail environment. Strong customer service and communication skills. Good record-keeping and administrative abilities. Computer literacy and practical knowledge of PoS operations, including reconciliations.
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SALES REPRESENTATIVE - MANUFACTURING @ KAZIBORA HR CONSULTANCY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago kazibora.co.tz 10 Applied 7 Pro Applied

Kazibora HR Consultancy is seeking a dynamic and results-driven Sales Representative specializing in the manufacturing sector for its valued clients. This role is crucial for driving revenue growth by identifying new business opportunities, building strong customer relationships, and effectively promoting manufacturing products and solutions. The ideal candidate will possess a deep understanding of the manufacturing industry and a proven track record in achieving sales targets.

The Sales Representative will be responsible for market research, lead generation, and managing the entire sales cycle from prospecting to closing deals. This involves presenting product features and benefits, negotiating contracts, and providing exceptional post-sales support. Collaboration with technical and marketing teams will be essential to tailor solutions to client needs and ensure customer satisfaction. This position offers an exciting opportunity for a proactive individual to make a significant impact on sales performance within a reputable manufacturing organization.

Key Requirements

Proven experience as a Sales Representative in the manufacturing industry Strong understanding of manufacturing processes and products Excellent communication, negotiation, and interpersonal skills Ability to build and maintain strong client relationships Track record of consistently meeting or exceeding sales targets
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SERVICE DESK ADMINISTRATOR @ CCTZ

0 Negotiable or Not Mentioned Tanzania 1 day ago cctz.co.tz 10 Applied 7 Pro Applied

The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.

Key Requirements

Bachelor's degree in computer science, information technology, or a related field. At least 2 years of work experience in delivering IT Service Desk Administration services. ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage. Excellent customer service and sales support skills. Excellent communication and interpersonal skills.
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