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HUMAN RESOURCES OFFICER (20 POSITIONS) @ LITTLEMORE SUPERMARKET

0 Negotiable or Not Mentioned Tanzania 3 days ago gmail.com 44 Applied 31 Pro Applied

As a Human Resources Officer, you will be instrumental in managing various HR functions, including recruitment, employee relations, and payroll oversight. You will be responsible for coordinating training programs, ensuring compliance with labor laws and company policies, and implementing performance management systems to foster a productive work environment. This position requires a proactive approach to HR challenges and a commitment to employee welfare. This role is based at one of our many branches across Tanzania, including Mlimani City, Masaki, Ubungo, Arusha, Dodoma, Morogoro, Mbeya, Tunduma, Mwanza, Mtwara, Iringa, and Zanzibar. Successful candidates will be expected to contribute to the growth and success of Littlemore Supermarket within a dynamic retail environment.

Key Requirements

Bachelor’s degree in Human Resources, Law or a related field 8–12 years of experience in human resources preferred Strong knowledge of recruitment and selection processes Proven experience in managing employee relations and conflict resolution Familiarity with payroll oversight and administration
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WAREHOUSE SUPERVISOR (02 POSITIONS) @ JOHN GWAZA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago gmail.com 37 Applied 26 Pro Applied

We are seeking two highly organized and experienced Warehouse Supervisors to oversee our daily warehouse operations in Dar es Salaam. The successful candidates will be responsible for managing a dedicated team, ensuring the efficiency of warehouse activities, and maintaining accurate records through the use of Warehouse Management Systems. This role is pivotal in optimizing our supply chain and logistics processes to ensure timely delivery and inventory accuracy. The ideal candidate should possess a strong background in procurement and warehouse management, with the ability to lead and motivate staff to achieve operational excellence. Key responsibilities include monitoring inventory levels, generating detailed reports, and ensuring adherence to safety protocols within the warehouse environment. We are looking for individuals who are detail-oriented, proactive, and capable of working in a fast-paced setting to meet organizational goals.

Key Requirements

Bachelor Degree in Procurement and Warehouse related fields Experience as Warehouse Officer for not less than 5 years Ability to manage and lead a team Previous experience working in Warehouse department with warehouse activities Aware of Warehouse Management Systems (WMS)
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 15 Applied 11 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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CUSTOMER SERVICE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 7 Applied 5 Pro Applied

Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.

In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.

Key Requirements

Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration. Minimum of 2 years of experience in customer service, preferably in a hospital environment. Excellent communication and interpersonal skills to interact with diverse patients. Strong problem-solving abilities and the capacity to work under pressure. Computer literacy and familiarity with modern hospital information systems.
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MSME & FARMER TRAINER (10 POSITIONS) @ EQUITY BANK

0 Negotiable or Not Mentioned Tanzania 12 days ago equitybank.co.tz 14 Applied 10 Pro Applied

Equity Bank is seeking 10 MSME & Farmer Trainers to join our dynamic team. This role is pivotal in empowering small and medium enterprises and farmers through comprehensive training programs. You will be responsible for designing and delivering modules that enhance financial literacy and business management skills, ensuring that our clients have the knowledge necessary to grow their ventures sustainably.

The successful candidates will work closely with rural communities to identify training needs and implement effective solutions. This position requires a proactive individual who can bridge the gap between financial services and the agricultural sector. If you are passionate about community development and possess the required agricultural and business training expertise, we encourage you to apply for this impactful role.

Key Requirements

Bachelor's degree in Agriculture, Agribusiness, Economics, or a related business field. At least 3 years of experience in providing training or extension services to farmers or MSMEs. Deep understanding of MSME business models and farmer group dynamics in the region. Excellent communication and presentation skills in both English and Swahili. Proficiency in Microsoft Office Suite for reporting and data analysis.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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