Best Talent Reach (BTR) 100 Jobs Found for "customer excellence"

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CHARTER DIVISION MANAGER @ COASTAL AVIATION

0 Negotiable or Not Mentioned Tanzania 8 days ago coastal.co.tz 12 Applied 8 Pro Applied

Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.

Key Requirements

Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field Proven experience in charter sales and charter operations within Tanzania Strong communication, negotiation, and relationship-building skills Ability to work independently and achieve performance targets Excellent organizational and customer service skills
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SALES EXECUTIVE (MALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago abctanzania.com 11 Applied 8 Pro Applied

ABC Tanzania is seeking a dedicated and professional Sales Executive (Male) to join the team at ABC Emporio in Dar es Salaam. The ideal candidate will be responsible for driving sales within the showroom, providing exceptional customer service, and representing the brand with confidence and professionalism. This role requires a blend of retail expertise and strong interpersonal skills to effectively engage with diverse clientele and achieve established sales objectives. In addition to direct sales, the successful candidate will be expected to maintain the showroom's presentation and assist with inventory management. This includes utilizing point-of-sale systems to process transactions accurately and efficiently while ensuring that all customer inquiries are handled with the utmost care. Candidates should be prepared to work in a fast-paced environment and contribute to the overall growth of the business through proactive negotiation and closing techniques.

Key Requirements

Diploma or Degree in Sales, Marketing, Business, or related field. 1-3 years of experience in showroom sales, retail or customer service (preferred). Excellent communication and interpersonal skills. Presentable, confident, and customer-service oriented. Ability to work under pressure and meet sales targets.
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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PRODUCT SPECIALIST @ HIRING SPECIAL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 8 Applied 6 Pro Applied

Hiring Special is offering an exciting opportunity for a Product Specialist to join our team in Dar es Salaam. This role is ideal for fresh graduates with a passion for marketing and product development. You will be responsible for becoming an expert on our product line, assisting in marketing campaigns, and providing technical support to the sales team and customers.

As a Product Specialist, you will play a key role in communicating the value of our products to the market. You will collect customer feedback to help improve product features and work on strategies to increase market penetration. If you are a proactive individual with strong communication skills and a desire to grow in a marketing-oriented role, this position is for you.

Key Requirements

Fresh graduates encouraged to apply; marketing experience is an advantage Good communication and organizational skills Ability to work under pressure and in a team Strong product knowledge and technical aptitude Ability to conduct product demonstrations for clients
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WHOLE SCHOOL SECRETARY @ BRAEBURN INTERNATIONAL SCHOOL ARUSHA

0 Negotiable or Not Mentioned Tanzania, Arusha 8 days ago braeburn.sc.tz 14 Applied 10 Pro Applied

The Whole School Secretary at Braeburn International School Arusha plays a pivotal role in the daily operations of the institution. This position involves managing high-level administrative tasks, coordinating communications between various departments, and providing exceptional customer service to students, parents, and staff. The successful candidate will ensure that the school office runs smoothly, handling correspondence, scheduling, and database management with precision and professionalism.

Applicants must be highly organized individuals with a strong background in secretarial studies or office management. Working within an international school environment requires cultural sensitivity and the ability to handle a diverse range of stakeholders. The role demands proficiency in digital tools and a proactive approach to problem-solving, contributing to the overall academic excellence and organizational efficiency of the school.

Key Requirements

Diploma or Degree in Business Administration, Secretarial Studies, or Office Management. Proven experience in a secretarial or administrative role. Prior experience within an educational institution is highly advantageous. Excellent written and spoken English communication skills. Strong interpersonal and customer service skills for engaging with stakeholders.
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BARMAN (MIXOLOGY EXPERT) @ SUMMIT RETREAT

0 Negotiable or Not Mentioned Tanzania, Moshi 8 days ago africanscenicsafaris.com 8 Applied 6 Pro Applied

Summit Retreat is looking for a creative and skilled Barman with a specialty in mixology to join our dynamic hospitality team in Moshi, Kilimanjaro. As a Mixology Expert, you will be responsible for designing and preparing a wide range of beverages, from classic drinks to unique signature cocktails that enhance our guests' dining and leisure experiences. We are looking for individuals who are passionate about their craft and dedicated to maintaining the highest standards of quality and innovation.

Your role will involve more than just mixing drinks; you will be an ambassador for Summit Retreat’s commitment to excellence. You will interact with guests, provide recommendations, and ensure that every drink served meets our exacting standards. Please note that this position is open to Tanzanian nationals only, and accommodation is not provided. Candidates should be based in or willing to relocate to the Kilimanjaro region, specifically Moshi.

Key Requirements

Exceptional mixology expertise and creativity. Passion for crafting memorable beverage experiences. Ability to create and refine signature cocktails. Proven experience in delivering outstanding guest service. Strong knowledge of spirits, wines, and local ingredients.
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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 11 Applied 8 Pro Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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NURSING OFFICER (NO) - 10 POSITIONS @ MARANATHA HOSPITAL

0 Negotiable or Not Mentioned Tanzania, Mbeya 9 days ago maranathahospitals.co.tz 11 Applied 8 Pro Applied

Maranatha Hospital is currently undergoing a significant expansion of its healthcare services in Mbeya, Tanzania. As part of this growth, the hospital is seeking a dedicated and highly qualified Nursing Officer to join its medical team. This role is central to providing high-quality patient care and ensuring clinical excellence across various departments within the facility. The successful candidate will work in a fast-paced environment, collaborating with a multidisciplinary team to deliver exceptional health outcomes for patients.

The Nursing Officer will be responsible for clinical assessment, implementing care plans, and maintaining strict medical standards. Maranatha Hospital is an equal opportunity employer committed to professional development and providing a supportive work environment. This is an excellent opportunity for health professionals looking to advance their careers in a reputable private hospital that values excellence and compassion in service delivery. Positions are available at our main campus in the Mbeya region.

Key Requirements

Graduation from a recognized nursing training institution Full registration with the relevant professional nursing council Possession of a valid and current professional practice license Submission of a detailed and updated Curriculum Vitae (CV) Provision of a formal application letter addressed to management
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STATIONERY ASSISTANT @ MALAIKA FINANCE

0 Negotiable or Not Mentioned Tanzania, Muriet Arusha 9 days ago GMAIL.COM 14 Applied 10 Pro Applied

MALAIKA Finance is seeking a dedicated and highly organized Stationery Assistant to join their team in Muriet, Arusha. This role is ideal for a creative individual who possesses a strong attention to detail and is passionate about providing exceptional customer service in a professional office environment. The assistant will be responsible for managing stationery supplies and supporting administrative functions.

Key responsibilities include maintaining inventory levels, assisting with document preparation using Microsoft Office Suite, and ensuring that all creative stationery tasks are completed to a high standard. The successful candidate will work closely with the team to ensure smooth office operations and contribute to the positive brand image of MALAIKA Finance through professional interactions and efficient task management.

Key Requirements

Highly organized with the ability to prioritize tasks effectively. Exceptional attention to detail in all aspects of work. A strong passion for creativity and aesthetic presentation. Proven experience in delivering exceptional customer service. Proficiency in Microsoft Office Suite, particularly Word and Excel.
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QUALITY ASSURANCE OFFICER (QAO) - 1 POSITION @ LOUIS PRE AND PRIMARY SCHOOL

0 Negotiable or Not Mentioned Tanzania, Morogoro 10 days ago gmail.com 9 Applied 1 Casual Applied

Louis Pre and Primary School is looking for a Quality Assurance Officer (QAO) to ensure the highest standards of education and operational efficiency. The IQAO will be responsible for internal monitoring, supervising teaching staff, and evaluating academic performance to ensure compliance with school policies and national educational standards. This role is critical for maintaining the school's reputation for academic excellence.

The successful candidate should hold at least a Diploma or Degree in Education and have relevant experience in school supervision or academic monitoring. This position is based in Mbingu, Morogoro. The officer will provide regular reports to the school management and recommend improvements in curriculum delivery and school management.

Key Requirements

Diploma or Degree in Education or related field Experience in school supervision Experience in academic monitoring Analytical and reporting skills Good communication skills
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