Best Talent Reach (BTR) 100 Jobs Found for "crm"

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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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SENIOR SALES EXECUTIVES @ JUBILEE HEALTH INSURANCE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago jubileetanzania.co.tz 9 Applied 6 Pro Applied

Jubilee Health Insurance is seeking a dedicated Senior Sales Executive to join East Africa's leading insurance brand. In this role, you will be responsible for developing and implementing growth strategies to expand into emerging markets and drive client acquisition. You will identify new market opportunities and tailor health insurance solutions to meet the specific needs of prospective corporate and retail clients. The role involves engaging with stakeholders, presenting customized insurance proposals, and collaborating with internal teams to ensure smooth client onboarding and product alignment.

Additionally, you will monitor sales performance using KPIs, CRM systems, and analytics to prepare regular reports for management. Ensuring compliance with regulatory requirements and maintaining ethical business practices is paramount. As part of an ISO-certified insurance group serving over 450,000 clients, you will play a critical role in maintaining Jubilee's reputation as a trusted wellness partner. Candidates should be passionate about building long-term client relationships and contributing to business growth in the competitive health insurance sector in Dar es Salaam.

Key Requirements

Bachelor's degree in a relevant field. Postgraduate qualification is an added advantage. Relevant certifications in Business Development or CRM. Data Protection or Insurance certifications are desirable. Professional membership in a relevant industry body.
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MANAGER - CREDIT MIS & GOVERNANCE @ EXIM BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago eximbank.co.tz 15 Applied 2 Casual Applied

Exim Bank is seeking a dedicated Manager for Credit MIS & Governance to lead and strengthen the Bank's reporting framework. The successful candidate will be responsible for overseeing the design and development of Management Information Systems, ensuring that all management and regulatory reports for entities like the BOT and IRS are accurate, timely, and insightful. This role is pivotal in enhancing data governance standards and providing the Senior Management and Board Committees with data-driven strategic insights to drive operational efficiency and risk management. The manager will also spearhead automation initiatives to minimize manual interventions in reporting processes and oversee internal and external audits to ensure strict compliance with governance frameworks. Beyond technical oversight, the role involves providing leadership and mentorship to the MIS & Governance staff, fostering a culture of accountability and continuous improvement. The position is based in Dar es Salaam, with standard working hours from Monday to Saturday, offering a dynamic environment for a professional with a background in finance, statistics, or information systems.

Key Requirements

Bachelor's Degree in Finance, Accounting, Statistics, Economics, Information Systems, or a related field. Minimum 3-5 years of banking experience, with at least 1-3 years specifically in MIS, Reporting, Data Governance, or Risk Management. Strong knowledge of regulatory reporting frameworks (e.g., BOT, IRS) and governance practices within the banking sector. Proficiency in advanced Excel, SQL, and Business Intelligence tools such as Power BI or Tableau. Advanced analytical, data modeling, and problem-solving skills to provide strategic insights.
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SALES MANAGER @ DOVE WINERY

0 Negotiable or Not Mentioned Tanzania, Dodoma 18 days ago gmail.com 12 Applied 8 Pro Applied

Dove Winery is a rapidly growing company in the beverage sector, specifically known for its wine production and distribution. We are looking for a motivated and skilled Sales Manager to lead our sales department in Dodoma. The successful candidate will be responsible for overseeing the sales team, developing strategic growth plans, and ensuring that the company reaches its market objectives in the competitive Tanzanian beverage industry. As a leader in our organization, you will play a pivotal role in driving revenue and expanding our brand presence within the region.

As a Sales Manager, you will be expected to foster a culture of excellence and high performance. Your role involves identifying new market opportunities, managing key accounts, and providing regular reports on sales performance and market trends to the executive team. Joining Dove Winery offers a unique chance to be part of a dynamic team dedicated to building a better future together through quality products and professional service. We value integrity, hard work, and a commitment to achieving our collective goals.

Key Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field. Proven experience in sales management within the beverage or FMCG industry. Strong leadership and team management skills to drive sales performance. Excellent communication and negotiation abilities to close deals. Ability to develop and implement strategic sales plans.
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SENIOR OFFICER – CREDIT REVIEW & CONTROL @ DIAMOND TRUST BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago diamondtrust.co.tz 8 Applied 6 Pro Applied

This role focuses on Credit Review and Control within the advances portfolio of Diamond Trust Bank. The successful candidate will be responsible for continuously enhancing monitoring and supervision techniques to meet high institutional standards. Working closely with the Sr. Manager, the Senior Officer will help build and maintain systems to manage a growing credit portfolio while ensuring all proposals comply with internal and regulatory guidelines.

Key responsibilities include identifying stressed assets, managing overdrawings without proper approval, and ensuring accountability across the credit department. The officer will also oversee the submission of periodic returns, security perfection, and compliance with MCC, TRC, and BCC conditions. Special attention will be given to low-rated or stressed accounts to prevent further deterioration of the bank's assets.

Key Requirements

A Bachelor’s degree in accounting, Business Administration, Banking and Finance, economics or related field. Minimum of 1-3 years of banking experience in Credit department. Experience handling corporate & Retail credit assessments. Experience in credit monitoring. Proficiency in identifying stressed assets and remedies.
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FLEET HR, ADMIN & COMPLIANCE OFFICER @ VIPAWA WORKS

0 Negotiable or Not Mentioned Tanzania 18 days ago vipawaworks.com 7 Applied 1 Casual Applied

The Fleet HR, Admin & Compliance Officer will be responsible for managing the human resources and administrative functions within a fleet and logistics environment. This includes overseeing recruitment processes for operational staff, mechanics, and drivers, as well as ensuring the organization remains compliant with all local labor laws and industry regulations. The role requires a proactive individual who can build effective recruitment channels and manage relationships with government agencies. In addition to recruitment, the officer will handle administrative tasks such as maintaining personnel files, managing payroll for the logistics department, and coordinating with law enforcement when necessary. The ideal candidate will bridge the gap between human resource strategy and operational logistics needs, ensuring that the fleet is adequately staffed with qualified professionals and that all operations align with Tanzanian regulatory standards.

Key Requirements

Minimum 2 years of experience in HR, administration, or logistics/transport operations Experience recruiting across multiple role types (operations staff, technical/trade roles, or drivers) Solid knowledge of Tanzania's local labour market for drivers, mechanics, and logistics operations staff Demonstrated ability to independently build recruitment channels and deliver results Practical experience dealing with Tanzanian law enforcement, regulatory bodies, or government agencies
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AGRICULTURE EXECUTIVE & MANAGER (SUGARCANE) @ AFRICRUIT

0 Negotiable or Not Mentioned Tanzania 18 days ago africruit.in 7 Applied 5 Pro Applied

This is an international opportunity for an experienced Agriculture Executive and Manager specializing in Sugarcane. The role involves overseeing large-scale operations for a leading agro-processing company located in Tanzania. The successful candidate will be responsible for the strategic planning and day-to-day management of sugarcane plantations, ensuring optimal crop health and maximized yields to support the company's processing facilities.

The position requires a professional with deep expertise in the sugarcane industry, including irrigation management, pest control, and harvesting logistics. You will lead a diverse team and implement best practices in modern agriculture to enhance operational efficiency. This role offers a unique chance to contribute to the agricultural development of East Africa within a high-impact industrial environment.

Key Requirements

Extensive experience in large-scale sugarcane plantation management. Strong background in agro-processing and industrial agriculture operations. Proficiency in crop management, irrigation systems, and soil fertility specifically for sugarcane. Experience in managing farm operations and a large workforce in an international setting. Ability to oversee technical aspects of sugarcane cultivation from planting to harvest.
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TAX & COMPLIANCE - INTERN @ KPR CONSULTANCY LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago kprconsultancy.co.tz 7 Applied 5 Pro Applied

KPR Consultancy Limited is looking for a motivated and detail-oriented Tax & Compliance Intern to join our professional team in Dar es Salaam. This entry-level position is designed for recent graduates or individuals looking to start their career in the consultancy and tax industry. As an intern, you will play a supportive role in our tax department, helping us ensure that our clients remain compliant with all relevant local and international tax regulations. You will have the opportunity to work alongside experienced professionals who will mentor you through the complexities of the Tanzanian tax system. Your daily responsibilities will include assisting in the preparation and filing of various tax returns, supporting the team during audits, and maintaining meticulous financial and compliance records. You will also be tasked with researching and interpreting evolving tax laws and regulations to provide accurate insights. This role requires a strong analytical mind, proficiency in Microsoft Office tools, particularly Excel, and a proactive attitude toward learning. If you are passionate about tax and accounting and are looking for a challenging yet rewarding environment to grow your skills, we encourage you to apply for this position before the deadline.

Key Requirements

Bachelor's degree in Tax, Accounting, Finance, Economics, or any related field. Entry level experience or fresh graduate status. Strong analytical and problem-solving skills. Excellent attention to detail and organizational abilities. Proficiency in Microsoft Office (Excel, Word, PowerPoint).
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MSME & FARMER TRAINER – 10 POSITIONS @ EQUITY BANK TANZANIA

0 Negotiable or Not Mentioned Tanzania 18 days ago equitybank.co.tz 8 Applied 6 Pro Applied

Equity Bank is seeking 10 dedicated MSME & Farmer Trainers to join our mission-driven team. In this role, you will be responsible for empowering local farmers and small business owners through comprehensive training programs and financial literacy workshops. You will play a crucial role in enhancing the productivity and economic stability of rural communities, ensuring that participants are well-equipped with the knowledge and tools needed to thrive in their respective sectors.

As a trainer, you will engage directly with community members to identify their specific needs and tailor educational content accordingly. Your work will involve extensive field visits, collaborating with local leaders, and monitoring the progress of program participants. This position offers a unique opportunity to contribute to significant social and economic transformation while growing your professional skills within a leading financial institution dedicated to sustainable development.

Key Requirements

Degree in Agriculture, Agribusiness, or a related field. Experience in conducting training for small-scale farmers and MSMEs. Strong understanding of agricultural value chains and market dynamics. Ability to develop training modules and educational materials. Proficiency in both English and Swahili for effective communication.
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