0 Negotiable or Not Mentioned
Tanzania, Serengeti
22 days ago
gmail.com
2048 Views
Enkoria Serengeti is seeking a dedicated Camp Manager to act as the cornerstone of on-site operations at their Serengeti location. The successful candidate will provide overall leadership in managing diverse staff, facilities, and daily logistics while ensuring the rigorous implementation of safety, environmental, and operational standard operating procedures (SOPs). This role is critical for maintaining the high standards expected in a premium safari environment.
The Camp Manager will be responsible for guest-orientation and ensuring an exceptional visitor experience. Beyond daily staff supervision, the role involves utilizing hospitality management systems to generate, analyze, and present detailed operational and financial reports to senior management. Working in a remote safari camp requires high levels of adaptability, strong communication skills, and the ability to oversee complex logistics in a wilderness setting.
Key Requirements
Degree in Hospitality Management, Tourism Management, or a related field.
Minimum 4-5 years' experience as a Camp Manager.
At least 4 years in a camp/lodge management role.
Training in hospitality operations or lodge management is preferred.
Experience working in remote safari camps or lodges is preferred.
Strong leadership, communication, and guest-orientation skills.
Knowledge of Microsoft Office packages.
Demonstrated proficiency in the use and application of hospitality systems.
Proven ability to generate, analyze, and present operational and financial reports.
Ability to manage staff and daily logistics in a remote environment.
Excellent problem-solving skills and attention to detail.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
eximbank.co.tz
1871 Views
EXIM Bank is seeking dynamic individuals to join as Agency Banking and Merchant Acquiring Officers across multiple branches including Iringa, Mtwara, Tanga, Kigoma, Tabora, and Karatu. The role focuses on expanding the bank's footprint through agent networks and merchant services, ensuring seamless digital financial solutions for customers. The successful candidates will be responsible for identifying potential agents and merchants, providing training, and monitoring performance to ensure compliance and growth in their respective regions.
In this position, you will serve as the primary link between the bank and its third-party agents, driving transaction volumes and ensuring the bank's services are accessible to the unbanked and underbanked populations. This is a critical role in driving financial inclusion and enhancing the bank's market presence in the regions of Iringa, Mtwara, Tanga, Kigoma, Tabora, and Karatu. Candidates must be proactive, results-oriented, and capable of managing diverse stakeholder relationships to meet strategic objectives.
Key Requirements
Proven experience in agency banking or merchant acquiring within the financial sector.
Strong understanding of digital financial services and mobile money ecosystems.
Ability to recruit, manage, and grow high-performing agent networks.
Excellent communication and interpersonal skills for stakeholder engagement.
Demonstrated sales and marketing skills to successfully acquire new merchants.
Deep knowledge of regulatory requirements and compliance for agency banking in Tanzania.
Proficiency in data analysis and reporting to track performance metrics.
Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
Proven track record of meeting and exceeding sales and transaction targets.
Willingness to travel extensively within the assigned branch regions.
Strong problem-solving skills to resolve agent and merchant issues promptly.
Ability to conduct training sessions for agents on bank products and technology.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
rfc.co.tz
2843 Views
RFC is currently seeking a dedicated and organized Store Supervisor to join our team at Panarittis Pizza. The successful candidate will be responsible for overseeing daily operations, managing inventory, and ensuring that the store maintains high standards of service and financial accuracy. With two positions available, this is an excellent opportunity for individuals with an accounting background to apply their skills in a dynamic hospitality setting.
The role involves supervising staff, handling accounting tasks related to store operations, and ensuring customer satisfaction. You will be expected to monitor stock levels, coordinate with suppliers, and maintain detailed records of transactions. While a diploma in accounting is required, previous experience in the hospitality industry will be considered a significant advantage. If you are a proactive professional looking to grow within a reputable company, we encourage you to apply.
Key Requirements
Must have Diploma in accounting
Experience in hospitality is an added advantage
Proficiency in inventory management software and MS Excel
Strong organizational and multitasking skills
Ability to lead and supervise a team effectively
Excellent communication and interpersonal skills
Attention to detail in financial record-keeping and reporting
Ability to work in a fast-paced hospitality environment
Knowledge of health and safety regulations in food service
Proven problem-solving abilities and decision-making skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
24 days ago
gmail.com
1728 Views
Maganga Samwel is currently seeking qualified and energetic individuals to fill the role of Cashiers at our location in Kigamboni, Dar es Salaam. This position is ideal for candidates who have attained an education level ranging from a Diploma to a Master's degree and are looking to apply their skills in a dynamic work environment. The primary focus of this role is to handle customer transactions efficiently while ensuring a high level of accuracy and customer satisfaction.
As a Cashier, you will be responsible for managing point-of-sale transactions, balancing cash drawers, and maintaining clear records of sales activities. We are looking for candidates with high integrity who can work effectively under pressure and handle customer inquiries professionally. The deadline for application submission is April 5, 2026. Interested candidates should submit their updated CVs to the provided email address for consideration.
Key Requirements
Must possess a minimum of a Diploma or Master's degree in a relevant field.
Proven experience as a cashier or in a similar role in a retail environment.
Proficiency in operating point-of-sale (POS) systems and cash registers.
Strong basic mathematical skills and accuracy in handling cash and calculations.
Excellent customer service skills with a professional and friendly demeanor.
High level of integrity and honesty when handling financial transactions.
Ability to work effectively in a fast-paced environment and handle pressure.
Strong organizational skills and attention to detail for record-keeping.
Flexibility to work in shifts including weekends and holidays.
Effective communication skills in both English and Swahili.
~400,000 Mentioned
Tanzania, Dar es Salaam
24 days ago
gmail.com
2788 Views
Talantahsolution is seeking 20 dynamic and results-oriented Sales Representatives to join their growing team in Dar es Salaam. The primary focus of this role is the distribution and sale of FMCG products, with a specific emphasis on baby diapers. Candidates will be responsible for building strong relationships with retailers and distributors to ensure product visibility and market penetration across the region. The monthly salary for this position is TZS 400,000 per month.
Successful candidates will work closely with the sales management team to develop and implement strategies for reaching monthly sales targets. This role requires a high level of discipline, excellent customer service skills, and a proactive approach to identifying new business opportunities in a competitive market. As a representative of the brand, you will be expected to maintain a professional image and provide detailed feedback on market trends and competitor activities to help the company grow its market share.
Key Requirements
Proven experience in FMCG sales
Previous experience selling baby diapers is an added advantage
Excellent verbal and written communication skills
Minimum education level of Ordinary Level (O-Level)
Ability to meet and exceed monthly sales targets
Capability to work effectively under pressure and in a fast-paced environment
Degree or Diploma in Marketing or Business related field is preferred
Strong negotiation and persuasion skills to close deals
Ability to conduct market research and identify potential customers
Willingness to travel within the Dar es Salaam region to visit retail points
0 Negotiable or Not Mentioned
Tanzania
24 days ago
led.co.tz
2287 Views
The Personnel in Sales and Marketing role at led focuses on expanding the company's market presence and driving revenue through strategic client engagement. You will be responsible for identifying potential leads, conducting market research, and presenting the company’s product value propositions to diverse audiences. This role requires a blend of creative marketing thinking and disciplined sales execution to meet and exceed monthly targets.
In addition to direct sales activities, you will contribute to the development of marketing materials and digital campaigns to enhance brand visibility. Proficiency in Outlook and PowerPoint is essential for professional communication and delivering impactful presentations to stakeholders. We encourage ambitious individuals, including female professionals and recent marketing graduates, to apply and grow their careers within our dynamic team. Your success will be measured by your ability to build long-term relationships and increase overall market share.
Key Requirements
Bachelor Degree in Marketing, Business Administration, or a related field.
Proficiency in MS Office applications such as Word, Excel, PowerPoint, and Outlook.
Strong organizational and planning skills.
Excellent verbal and written communication abilities.
Proven ability to identify and pursue new sales opportunities.
Experience in developing and executing marketing campaigns.
Strong negotiation and persuasive skills.
Capability to conduct market analysis and competitor research.
Ability to build and maintain strong customer relationships.
Result-oriented mindset with a focus on achieving sales targets.
0 Negotiable or Not Mentioned
Tanzania
25 days ago
epattorneys.co.tz
2678 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office. The successful candidate will be the first point of contact for our clients, requiring a high level of professionalism and excellent communication skills in both English and Kiswahili. You will be responsible for receiving visitors, managing phone calls, and ensuring a smooth flow of communication within the office environment while maintaining a professional appearance that reflects our firm's values. Beyond front-desk duties, the role involves managing office schedules, coordinating appointments, and assisting with various administrative tasks such as document preparation and data entry. The ideal candidate should possess a Diploma in Law or Office Management and have at least one year of experience in a legal setting. We value reliability and the ability to explain complex issues to clients clearly. This is an excellent opportunity for a dedicated individual to contribute to a growing legal practice.
Key Requirements
Diploma in Law or Office Management
Excellent communication skills in English and Kiswahili
High level of discipline, reliability, and professional appearance
Minimum 1 year of relevant legal or office experience
Strong customer service skills to interact with diverse clients
Exceptional organizational and time management skills
Ability to explain complex legal procedures clearly to clients
Proficiency in document preparation, data entry, and file management
Skilled in operating office equipment like printers and fax machines
Proactive attitude towards administrative tasks and office support
0 Negotiable or Not Mentioned
Tanzania
25 days ago
dcb.co.tz
1985 Views
DCB Commercial Bank (Tanzania) is seeking a qualified and driven Relationship Officer for their Business Banking division. This role is central to the bank's mission of driving financial inclusion and excellence within the Tanzanian banking sector. The primary focus of the position is to build and maintain strong, productive relationships with business clients, understanding their unique financial needs and providing tailored solutions that support their growth and success.
In addition to client management, the Relationship Officer will be responsible for identifying new business opportunities and expanding the bank's portfolio. Candidates should possess a passion for the banking industry and a commitment to professional growth. The role offers a dynamic work environment where excellence is recognized and rewarded. Join the team and play a pivotal role in the bank's ongoing strategy for financial excellence and sector leadership.
Key Requirements
Qualified and driven professional with a background in Business Banking.
Proven experience and passion for building strong client relationships.
Ability to support and drive business growth through proactive engagement.
Submission of a detailed and up-to-date Curriculum Vitae (CV).
Provision of photocopies of all relevant academic certificates.
List of three professional referees including their full contact information.
Excellent communication and interpersonal skills for effective client interaction.
Strong understanding of the Tanzanian banking sector and regulatory environment.
Demonstrated ability to meet and exceed business targets and KPIs.
A commitment to the values of financial inclusion and operational excellence.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
27 days ago
ngembamining.com
2943 Views
Ngemba Mining is seeking a dedicated and result-oriented Marketing Officer to join our team at the Mwanza Branch. The successful candidate will be responsible for promoting the company's services, managing client relationships, and driving sales growth within the mineral market sector. You will be expected to represent the company professionally and contribute to the overall marketing strategy while maintaining high standards of integrity and performance.
Key duties include conducting market research, preparing detailed reports, and delivering presentations to potential stakeholders. The role requires a candidate who is highly motivated and capable of working independently to achieve set targets. Joining Ngemba Mining provides an opportunity to work in a dynamic environment where your contribution directly impacts the company's success in the mining industry. Applications must be submitted before the 31st of March.
Key Requirements
Diploma or Bachelor's Degree in Marketing, Business Administration, Sales, or a related field.
Minimum 2-3 years of experience in marketing or sales.
Strong communication and negotiation skills.
Strong interpersonal and customer service skills.
Good report writing and presentation skills.
Proficiency in basic computer applications (Microsoft Office).
Must be honest, self-motivated, confident, and results-oriented.
Ability to develop and implement effective marketing strategies.
Capability to conduct market research and analyze industry trends.
Strong time management and organizational skills to handle multiple tasks.
0 Negotiable or Not Mentioned
Tanzania
27 days ago
epattoneys.co.tz
3369 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office team. The successful candidate will serve as the primary point of contact for our firm, responsible for receiving and assisting clients and visitors with high levels of professionalism. Core duties involve answering phone calls and managing email correspondence courteously while maintaining accurate office appointments and schedules to ensure efficient operations.
Beyond front-desk responsibilities, the Receptionist will support the legal team with various administrative tasks, including document preparation, data entry, and handling office equipment such as printers and fax machines. We require an individual who holds a Diploma in Law or Office Management and possesses at least one year of relevant legal experience. Candidates must demonstrate excellent communication skills in both English and Kiswahili and maintain a professional appearance at all times to represent the firm's standards.
Key Requirements
Diploma in Law or Office Management
Excellent communication skills in English (written and spoken)
Excellent communication skills in Kiswahili (written and spoken)
High level of discipline and reliability
Professional appearance and demeanor
At least 1 year of relevant legal office experience
Ability to explain complex legal issues clearly to clients
Strong organizational and time management skills
Proficiency in scheduling appointments and managing calendars
Competence in minor administrative tasks such as document preparation and data entry
0 Negotiable or Not Mentioned
Tanzania
30 days ago
kaziconnect.co.tz
2738 Views
Kaziconnect is seeking 10 driven and results-oriented Field Sales Representatives to promote and distribute medical and health products within designated territories. The role involves identifying and engaging with key healthcare stakeholders, including hospitals, clinics, and pharmacies, to expand the company's market footprint. Candidates will be responsible for creating strategic sales plans and ensuring that medical solutions reach the providers who need them most to improve patient care outcomes.
The successful applicants will focus on building long-term professional relationships and educating healthcare professionals about the features and benefits of various pharmaceutical and medical products. This position requires active field presence and the ability to maintain detailed reports on market trends and sales forecasts. If you are a motivated professional with a background in health sciences or business marketing, this is an excellent opportunity to grow within a dynamic medical solutions company.
Key Requirements
Bachelor's degree in Pharmacy, Life Sciences, Health Sciences, Nursing, Business, Marketing, or a related field.
Promote and sell medical, pharmaceutical, and health products to hospitals, clinics, pharmacies, and other healthcare providers.
Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
Educate healthcare professionals about product features, benefits, and proper usage.
Prepare regular sales reports and forecasts for management.
Proven ability to meet and exceed sales targets in a competitive environment.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and manage time effectively within a designated territory.
Strong understanding of medical terminology and the pharmaceutical industry landscape.
Willingness to travel extensively to meet with clients and healthcare providers.
Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
Valid driver's license for field-based sales activities.
0 Negotiable or Not Mentioned
Tanzania, Ununio
30 days ago
pgncareersolutions.co.tz
2345 Views
PGN Career Solutions is seeking a versatile Social Media and Bar Manager for a unique position based in Ununio. This role is ideal for a multitasking professional who can balance the operational demands of a bar environment with the creative requirements of digital marketing. You will be responsible for overseeing day-to-day bar activities, managing staff schedules, and ensuring a consistently high level of customer satisfaction through quality service.
Beyond operational management, you will lead the social media presence for the establishment, creating engaging content that attracts customers and drives event attendance. Your goal will be to build a strong brand identity through strategic online promotion and innovative marketing campaigns across various platforms. This position offers a dynamic work environment for someone with proven leadership experience in hospitality and a genuine passion for digital social media engagement and community building.
Key Requirements
Experience in bar or hospitality management
Strong social media and content creation skills
Leadership and multitasking ability
Customer relationship management expertise
Event planning and execution experience
Inventory and stock control management skills
Basic graphic design for digital marketing platforms
Financial reporting for daily bar sales and expenses
Experience in staff training and team supervision
Excellent verbal and written communication skills
~300,000 Mentioned
Tanzania, Dar es Salaam
31 days ago
gmail.com
3472 Views
Trading Obor is seeking a motivated and reliable Sales Representative to support daily sales operations and help grow our customer base in Dar es Salaam. This role is ideal for someone who is energetic, persuasive, and eager to build practical experience in sales and customer engagement. The successful candidate will engage with walk-in and potential customers, promote products and services, and assist customers in making purchasing decisions by clearly explaining product benefits. Salary: TZS 300,000 per month. The position requires maintaining good relationships with existing clients and following up on leads to support daily sales targets. You will be responsible for keeping accurate records of sales and customer interactions while ensuring proper product display and organization at the workplace. Reporting customer feedback and market trends to management is also a key component of the role. This opportunity is perfect for those starting their career in sales and looking to gain hands-on experience in a fast-paced environment.
Key Requirements
Basic communication skills in Swahili are required.
English proficiency is considered an added advantage.
Ability to interact confidently and persuasively with customers.
Maintain a friendly, professional, and welcoming attitude.
Some prior exposure to sales or customer service is preferred.
Willingness to learn new products and follow company instructions.
Self-discipline and high reliability in reporting to work on time.
Capability to work effectively under minimal supervision.
Strong work ethic and a results-oriented mindset for sales.
Physical ability to stand for extended periods and move around.
A proactive approach to identifying and following up on leads.
Ability to maintain accurate records of sales transactions.
~400,000 Mentioned
Tanzania
28 days ago
acmlimited.co.tz
2878 Views
acmlimited is currently seeking a dedicated and energetic Cashier/Receptionist to join our team at a Chinese Pub. This role is pivotal for managing front-desk operations and ensuring that all financial transactions are processed accurately during the night shift. The ideal candidate will be the first point of contact for our guests, providing professional and welcoming service to enhance their experience at our establishment. The salary for this position is TZS 400,000 per month. Applicants must be comfortable working night hours and possess a high level of integrity when handling cash and customer information. This position offers an opportunity to work in a dynamic hospitality environment where multitasking and effective communication are key to success. We value candidates who are reliable and ready to contribute to the smooth operation of our nightly business activities.
Key Requirements
Awe na mawasiliano mazuri (Good communication skills)
Awe na ujuzi wa msingi wa kompyuta (Basic computer skills)
Uzoefu wa cashier au reception ni faida (Experience as a cashier or receptionist is an advantage)
Awe tayari kufanya kazi za usiku (Willingness to work night shifts)
Ability to handle cash accurately and maintain financial records
Friendly and professional demeanor when greeting guests
High level of integrity and trustworthiness for financial tasks
Ability to work effectively under pressure in a pub environment
Strong organizational skills for managing the reception area
Fluency in Swahili and basic understanding of English
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
28 days ago
kiooglass.co.tz
2339 Views
We are looking for a professional Sales Coordinator to join our team at Kiooglass in Dar es Salaam. In this role, you will be the primary point of contact for indoor sales activities, coordinating between clients and the production team to ensure timely delivery and high levels of customer satisfaction. You will manage sales documentation, update client records, and utilize SAP for process management within the manufacturing sector.
The ideal candidate should have a background in Business Administration or Accounting and possess several years of experience in a similar sales coordination role. Strong technical skills in Excel and experience with SAP are essential for managing the complex data and reporting requirements of our manufacturing industry operations. You will be expected to support the sales team in achieving targets and maintaining strong professional relationships with our business partners.
Key Requirements
Graduate in Account, Business Administration or related field.
3-5 Years work experience as an indoor sales coordinator.
High competency in Microsoft Excel for data analysis and tracking.
Proven experience working with SAP software for business processes.
Strong interpersonal and customer service skills to manage client inquiries.
Ability to handle sales documentation and order processing efficiently.
Excellent verbal and written communication skills in English.
Proven ability to meet sales targets and adhere to strict deadlines.
Extreme attention to detail in managing client accounts and invoices.
Ability to work collaboratively within a multi-disciplinary sales team environment.
0 Negotiable or Not Mentioned
Tanzania
31 days ago
gibotel.com
2930 Views
Gibotel is searching for an Insurance Officer to manage insurance policies and claims for our organization in Tanzania. This role involves assessing risks, coordinating with insurance providers, and ensuring that the company has comprehensive coverage. The Insurance Officer will also be responsible for guiding employees through claim processes and maintaining accurate insurance records. This position serves our offices in Arusha and Dar es Salaam, requiring the officer to handle insurance matters relevant to both locations. We are looking for a detail-oriented professional with a deep understanding of the insurance industry and local regulations. The ideal candidate will provide expert advice on risk management and ensure the company's assets and interests are well-protected.
Key Requirements
Submit a detailed CV
Form 4 (F4) Certificate
Form 6 (F6) Certificate
University academic result transcript
Degree in Insurance, Risk Management, or Finance
Solid understanding of insurance products and current market trends
Experience in processing insurance claims and policy renewals
Outstanding customer service and interpersonal skills
High attention to detail in record keeping and documentation
Knowledge of regulatory requirements for the local insurance industry
~500,000 Mentioned
Tanzania, Dar es Salaam
31 days ago
grande.co.tz
1927 Views
Recruitment Grande is looking for a skilled professional to fill the dual role of Electrician and Electronics Engineer based in Dar es Salaam. The successful candidate will be responsible for identifying and resolving various electrical and electronic challenges within the company while simultaneously managing and supporting sales activities. This position requires a unique blend of technical hands-on ability and commercial awareness to drive company success. Starting salary for this role is TZS 500,000 per month. Candidates will be expected to provide high-quality technical support and ensure all electrical systems are operating efficiently. Furthermore, you will be tasked with building and maintaining client relationships, providing technical product explanations to potential customers, and ensuring sales targets are met through expert knowledge of the electrical components and systems handled by the company. This is a dynamic role suited for an individual looking to leverage their engineering background in a business-oriented environment.
Key Requirements
Diploma or Degree in Electrical or Electronics Engineering
Minimum of 1 year of sales experience
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to diagnose and resolve complex electrical challenges
Proven ability to support and manage sales activities
Technical proficiency in electrical and electronic systems
Demonstrated experience in customer relationship management
Strong attention to detail and safety protocols
Capability to work effectively under pressure in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
31 days ago
laisontech.com
3239 Views
LAISON is currently seeking a dynamic and highly motivated Technical Support Engineer to join our team in Dar es Salaam, Tanzania. This role is fundamental to our expansion in East Africa, as you will be responsible for delivering professional product demonstrations and training for customers on the installation, operation, and maintenance of our advanced smart water meter systems. You will play a key role in the end-to-end deployment of smart utility infrastructure, including meters, concentrators, gateways, and the integrated software systems that power them. The position involves both on-site technical resolution of hardware failures and online customer support to provide tailored solutions and gather vital product feedback for our development teams. Beyond technical execution, you will be expected to oversee the progress and quality of various projects while maintaining organized and comprehensive documentation. This role offers the opportunity to work with a global tech company at the forefront of smart water and IoT engineering. The package includes a competitive salary, systematic technical training upon onboarding, and full reimbursement for travel and accommodation expenses, including a daily allowance during business trips. This is an excellent opportunity for an engineer with a strong sense of responsibility and a willingness to engage in long-term overseas work to advance their career in a growing industry.
Key Requirements
Deliver professional product demonstrations and training for customers on installation and operation.
Provide expert guidance on the maintenance and repair of smart water meter systems.
Manage the end-to-end deployment of smart water meters, concentrators, and gateways.
Troubleshoot and resolve on-site hardware failures and software system issues efficiently.
Engage with customers through online channels to provide tailored technical solutions.
Proactively collect and report product feedback for continuous improvement.
Monitor project implementation progress to ensure high standards of quality and efficiency.
Maintain meticulous and comprehensive project documentation for all deployment phases.
Possess a degree in Electronics, Communications, Automation, or Computer Science.
Demonstrate fluency in both English and Swahili for effective communication.
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2240 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
30 days ago
precisione.com
2810 Views
Precisione is looking for a dedicated and experienced Customer Service Head to lead our customer support department toward achieving service excellence. As the head of this department, you will be responsible for defining service standards, mentoring the support team, and ensuring that every client interaction reflects our company's values. You will serve as the primary point of contact for complex customer inquiries and work diligently to resolve issues while maintaining high levels of client satisfaction. Your role is essential in building long-term relationships and enhancing the company's market reputation. Beyond day-to-day management, you will analyze customer feedback and performance metrics to identify trends and areas for service improvement. You will implement strategic initiatives to streamline communication channels and improve response times across all customer touchpoints. By collaborating with sales and technical teams, you will ensure a seamless experience for our clients. We are seeking a proactive leader who is passionate about people and committed to driving continuous improvement in service delivery.
Key Requirements
Degree in Business Administration, Marketing, or a related professional field.
Proven experience as a Customer Service Manager or Head of Customer Support.
Strong leadership skills with the ability to motivate and guide a diverse team.
Excellent verbal and written communication and interpersonal skills.
Extensive experience in developing and implementing customer service policies.
Ability to handle complex customer complaints and resolve conflicts effectively.
High proficiency in CRM software and modern customer support digital tools.
Strong analytical skills to track, interpret, and report on service metrics.
Unwavering commitment to continuous improvement and total customer satisfaction.
Exceptional organizational and multi-tasking abilities in a fast-paced environment.