0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
boxleocourier.com
16 Applied 11 Pro Applied
Boxleocourier is seeking a highly motivated and results-driven Business Development Assistant to join our team in Dar es Salaam, Tanzania. This pivotal role involves actively driving business growth by identifying and securing new opportunities, nurturing client relationships, and contributing to strategic market expansion. The successful candidate will play a crucial role in expanding our market presence and achieving sales targets.
Key responsibilities include proactive lead generation through diverse channels like networking and cold calling, developing tailored proposals and presentations for potential clients, and conducting comprehensive market research to identify trends and competitor activities. This role requires strong collaboration with marketing and technical teams to ensure client satisfaction and service delivery. We are looking for an individual who is passionate about sales and business development, capable of working independently, and committed to contributing significantly to the company's profitability and market share.
Key Requirements
Minimum 3 years of relevant experience in a business development or sales role.
Excellent communication, presentation, and negotiation skills.
Strong interpersonal abilities and a talent for building lasting client relationships.
Proven ability to work independently and consistently achieve set targets.
Strong research and analytical skills to understand market dynamics and customer needs.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
boxleocourier.com
22 Applied 15 Pro Applied
Boxleo Courier is seeking a dedicated and professional Call Center Agent to join our team in Dar es Salaam. This role involves being the first point of contact for our valued customers, providing exceptional service, and addressing their inquiries and complaints with efficiency and empathy. The ideal candidate will be responsible for managing a high volume of inbound and outbound calls, ensuring customer satisfaction, and contributing to the overall success of our customer service operations. You will play a crucial role in building customer loyalty by offering a superior experience over the phone and providing information on the company's products and services.
Key responsibilities include answering customer calls professionally, responding to inquiries and complaints, receiving and scheduling orders, and achieving daily inbound call targets. You will also be tasked with identifying customer needs, clarifying information, providing effective solutions, and managing customer interactions by taking relevant notes and completing call logs promptly. This position requires a proactive individual with strong communication skills and a commitment to meeting both personal and team quantitative and qualitative targets.
Key Requirements
Minimum Degree in Business or any related field
Minimum of 1.5 years of relevant experience in a call center or tele sales role
Excellent communication and interpersonal skills, with the ability to engage customers professionally
Strong knowledge of customer service best practices and call handling procedures
Proven ability to achieve set sales and call targets while maintaining high quality service
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
16 days ago
boxleocourier.com
18 Applied 13 Pro Applied
Boxleocourier is seeking a dynamic Business Development Assistant to drive growth and expand our market presence in Dar es Salaam, Tanzania. This pivotal role involves actively identifying and pursuing new business opportunities, primarily through strategic networking, cold calling, and leveraging social media platforms. The successful candidate will be responsible for exploring new markets, effectively selling our services, and successfully closing deals to achieve ambitious sales targets.
Key responsibilities include cultivating and nurturing robust, enduring relationships with both prospective and existing clients. The role also demands the creation and delivery of compelling, customized proposals, pitches, and presentations designed to captivate potential clients. Furthermore, the Business Development Assistant will conduct in-depth market research to gain insights into customer needs, industry trends, and competitor activities, which will inform and shape our strategic initiatives.
This position requires a proactive individual who can contribute significantly to our overall business plans, helping to set and achieve targets aimed at boosting company profitability and increasing market share. Collaboration is essential; the assistant will work closely with marketing teams to support campaigns and with technical/product teams to ensure that all customer needs are met with precision and excellence.
Key Requirements
Minimum 3 years of relevant experience
Excellent communication and negotiation skills
Strong interpersonal and relationship management abilities
Sales and business development experience is an added advantage
Ability to work independently and achieve targets
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
boxleocourier.com
32 Applied 10 Ultra Applied
As a Call Center Agent, you will be responsible for providing exceptional customer service and support. This includes responding to customer needs, professionally answering phone calls, addressing inquiries and complaints, and accurately receiving, confirming, and scheduling orders and transactions. A key aspect of this role involves meeting daily targets for both inbound and outbound calls while adhering to company policies and call center scripts.
You will play a crucial role in identifying customer needs, clarifying information, and providing effective solutions to ensure customer satisfaction and loyalty. The position also requires evaluating customer problems, providing information on the company's products and services, and making relevant notes from interactions. Candidates should possess a minimum degree in Business or a related field, along with at least 1.5 years of experience in a call center or telesales environment. Strong communication, interpersonal, and problem-solving skills are essential, with a proven ability to achieve sales and call targets. Experience in the courier or logistics industry is considered an advantage.
Key Requirements
Minimum Degree in Business or any related field is required
Minimum of 1.5 years of relevant experience in a call center or tele sales role
Excellent communication and interpersonal skills, with the ability to engage customers professionally
Strong knowledge of customer service best practices and call handling procedures
Proven ability to achieve set sales and call targets while maintaining high quality service
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
20 days ago
boxleocourier.com
17 Applied 12 Pro Applied
This role involves ensuring the accurate picking, packing, and labeling of outbound orders for dispatch. The successful candidate will be responsible for scheduling and coordinating these orders with riders and the regional follow-up team, while also maintaining precise records of all outbound activities. A key aspect of the role is to liaise with customers and agents, providing timely updates on order status and proactively resolving any issues related to discrepancies, delays, or damages. Furthermore, the Follow Up Agent will provide regular reports on delivery activities and performance metrics to management, address customer inquiries and concerns, and be involved in training agents on outbound delivery procedures and warehouse equipment use. Candidates should possess excellent communication and interpersonal skills, strong knowledge of customer service best practices, and a proven ability to achieve sales and call targets in a call center or tele sales environment within the courier or logistics industry.
Key Requirements
Minimum Degree in Business or any related field is required
Minimum of 1.5 years of relevant experience in a call center or tele sales role
Excellent communication and interpersonal skills, with the ability to engage customers professionally
Strong knowledge of customer service best practices and call handling procedures
Proven ability to achieve set sales and call targets while maintaining high-quality service