Best Talent Reach (BTR) 7 Jobs Found for "guest relations officer"

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MANGROVE & AGROFORESTRY RESTORATION OFFICER @ STAWI AFRICA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 1 day ago stawi.earth 15 Applied 11 Pro Applied

The Mangrove & Agroforestry Restoration Officer will play a vital role in the practical implementation of Stawi Zanzibar's Mangrove Restoration & Community Development Programme. This position focuses on the hands-on aspects of ecological restoration, including the establishment and maintenance of mangrove nurseries, planting efforts, and the development of agroforestry systems within the target communities of Menai Bay and Chwaka Bay. The officer will ensure that restoration activities are aligned with best practices and contribute effectively to the programme's goals. This role requires an individual with strong field experience and a passion for environmental conservation. This role also involves close collaboration with local communities, providing technical guidance and support for restoration activities. The officer will contribute to the program's blue carbon initiatives and work to enhance the overall climate resilience of coastal ecosystems. A commitment to community-led approaches and sustainable environmental management is essential for this position.

Key Requirements

Experience in mangrove restoration techniques Knowledge of agroforestry practices Ability to implement field-based restoration projects Strong understanding of ecosystem health and conservation Experience working with coastal communities
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PART-TIME FINANCE & ADMINISTRATION OFFICER @ STAWI AFRICA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 1 day ago stawi.earth 19 Applied 13 Pro Applied

The Part-time Finance & Administration Officer will be responsible for managing the financial records and administrative operations of Stawi Zanzibar's program. This role involves maintaining accurate financial accounts, processing payments, preparing financial reports, and ensuring compliance with organizational policies and donor requirements. The officer will also handle general administrative duties to support the smooth functioning of the office and program activities. This is a critical support role that ensures the efficient and transparent management of resources. This position requires an individual with strong organizational skills, attention to detail, and a commitment to financial integrity. The officer will work closely with the Project Manager and other team members, providing essential administrative and financial support to the Mangrove Restoration & Community Development Programme. The role is part-time, offering flexibility while requiring consistent dedication to maintaining robust financial and administrative systems.

Key Requirements

Experience in financial record-keeping and administration Proficiency in basic accounting software or spreadsheets Ability to manage administrative tasks efficiently Strong organizational and attention to detail skills Experience with budget monitoring and expense tracking
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 2 Ultra Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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SERVICE ATTENDANT (4 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 9 Applied 6 Pro Applied

We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.

At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.

Key Requirements

Strong commitment to excellence in customer service and guest satisfaction. Ability to work in a fast-paced, dynamic airport environment with shifting priorities. Excellent verbal communication skills in English to assist international guests. Experience in the hospitality or service industry is highly preferred. Ability to maintain a professional appearance and a positive, helpful attitude.
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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 10 Pro Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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RECREATION MANAGER @ JAZHOTELS

0 Negotiable or Not Mentioned Tanzania, Zanzibar Michamvi Kae 11 days ago jazhotels.com 8 Applied 2 Ultra Applied

Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.

In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.

Key Requirements

Must be a Tanzanian national Proven experience in recreation management or a similar role within the hospitality industry Strong leadership skills to manage and motivate a recreation team Ability to design and supervise diverse guest entertainment programs Excellent interpersonal and communication skills for guest interaction
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RECEPTIONIST (DAY AND NIGHT SHIFTS) @ MAISHA MATAMU BOUTIQUE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago maisha-matamu.com 15 Applied 5 Ultra Applied

Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.

Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.

Key Requirements

Bachelor degree in Hospitality Business Administration or equivalent. 3 - 5 years of experience as a Receptionist or Front Desk Agent. Excellent communication and interpersonal skills. Proficiency in using Property Management Systems (PMS) and office software. Fluency in English; knowledge of Swahili or another language is a plus.
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