0 Negotiable or Not Mentioned
Kenya, Nairobi
52 days ago
vilcom.co.ke
8 Applied 6 Pro Applied
Vilcom Networks is seeking dedicated Customer Retention Executives to join our Nairobi team. The primary focus of this role is to engage with existing customers, ensuring their satisfaction and loyalty. Candidates will be responsible for identifying risks of churn, addressing customer concerns effectively, and promoting the value of our network services.
As a Customer Retention Executive, you will play a crucial role in the company's growth by maintaining a high customer retention rate. This involves proactive outreach, data analysis to understand usage patterns, and collaborating with the sales team to improve service delivery. We are looking for individuals who are passionate about customer experience and driving excellence in a fast-paced environment.
Key Requirements
Excellent communication and interpersonal skills.
Previous experience in customer service or retention roles.
Ability to remain calm and professional under pressure.
Strong problem-solving skills and attention to detail.
Familiarity with CRM software and database management.
0 Negotiable or Not Mentioned
Kenya, Nairobi
63 days ago
holidayinnnairobi.com
15 Applied 5 Ultra Applied
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
0 Negotiable or Not Mentioned
Kenya, Nairobi
25 days ago
solvoglobal.com
8 Applied 1 Casual Applied
Solvo Global is looking for a confident, driven, and ambitious Sales Development Representative (SDR) to join their growing team in Nairobi. In this on-site role, you will be responsible for building connections, communicating with potential clients, and working in a fast-paced environment. This is an excellent opportunity for individuals who enjoy the thrill of sales and want to grow their career within a dynamic international organization. The role involves working a specific shift from 4 PM to 1 AM, catering to global markets. Candidates should be comfortable with these hours and have a passion for outbound sales activities. Please note that Oasis Outsourcing and Solvo Global do not charge any fees at any stage of the recruitment process.
Key Requirements
Confident, driven, and ambitious personality
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Experience or interest in sales development and lead generation
Proficiency in CRM software and sales tools
0 Negotiable or Not Mentioned
Tanzania, Arusha
55 days ago
africanscenicsafaris.com
13 Applied 4 Ultra Applied
African Scenic Safaris is inviting applications for the position of Receptionist to be the first point of contact for our valued guests. In this role, you will welcome visitors, handle bookings, and manage various front desk operations to ensure a seamless experience for everyone who walks through our doors. Your professionalism and friendliness will set the tone for our guests' stay.
You will be responsible for providing accurate information regarding our services and safari packages while maintaining an organized and efficient workspace. We are looking for an individual who embodies our values of people, passion, and excellence. If you are a dedicated professional who loves interacting with people and thrives in a hospitality setting, we want to hear from you.
Key Requirements
Previous experience as a receptionist or front desk agent.
Fluency in both written and spoken English.
Proficiency in using booking software and computer systems.
Excellent interpersonal and customer service skills.
Ability to handle phone calls and email inquiries professionally.
0 Negotiable or Not Mentioned
Tanzania, Arusha
55 days ago
africanscenicsafaris.com
15 Applied 11 Pro Applied
African Scenic Safaris is looking for a dedicated Sales Coordinator to join our vibrant team. The successful candidate will play a crucial role in supporting the sales department by managing guest inquiries, preparing detailed quotes, and drafting comprehensive proposals. You will ensure that every potential client receives world-class service from their very first interaction.
In addition to administrative tasks, you will be responsible for maintaining high standards of excellence and sustainability within the company's operations. This role requires a person who is passionate about the safari industry and has a keen eye for detail. Join us to help create extraordinary experiences for our guests while working in a professional and supportive environment.
Key Requirements
Proficiency in Microsoft Office Suite.
Excellent communication skills in English.
Experience in the tourism or hospitality industry.
Ability to handle multiple inquiries simultaneously.
Strong organizational and time management skills.
0 Negotiable or Not Mentioned
Kenya
63 days ago
kehia.org
13 Applied 9 Pro Applied
The openIMIS African Knowledge Hub is looking for a Consultant for Community Engagement specifically focused on Anglophone regions. This community-facing role is dedicated to supporting outreach, peer learning, and knowledge exchange across English-speaking African countries. The objective is to foster a collaborative environment where health informatics professionals can share insights and best practices.
This position is ideal for someone who possesses the unique ability to build and energize professional communities rather than just managing them. The role involves high levels of interaction with stakeholders and the facilitation of networking opportunities. This consultancy is a part-time engagement for a duration of 12 weeks, aiming to strengthen the digital health ecosystem in Africa.
Key Requirements
Proven experience in community outreach and mobilization.
Ability to build and energize professional digital communities.
Understanding of peer-to-peer learning models.
Experience in knowledge management and exchange strategies.
Deep familiarity with the Anglophone African tech landscape.
0 Negotiable or Not Mentioned
Kenya
63 days ago
kehia.org
11 Applied 8 Pro Applied
The Kenya Health Informatics Association is recruiting a Consultant for Community Engagement to lead efforts within Francophone regions for the openIMIS African Knowledge Hub. This role focuses on outreach and peer learning across French-speaking countries in Africa, ensuring that these regions are fully integrated into the broader health informatics community.
A significant part of the mandate includes supporting Francophone participation in the Women in Tech webinar series to promote diversity and inclusion. The consultant will facilitate technical knowledge exchange and manage community relations. This is a 12-week part-time consultancy requiring a high degree of bilingual proficiency and a passion for community-led digital health growth.
Key Requirements
Fluency in French (both written and spoken) is mandatory.
Functional working knowledge of English.
Experience in community engagement or public relations.
Proven ability to support Francophone regions in Africa.
Experience facilitating webinars or virtual workshops.
0 Negotiable or Not Mentioned
Kenya
57 days ago
gmail.com
6 Applied 4 Pro Applied
LJ Marketing Agency is seeking a strategic and results-oriented Marketer to join our growing team. We recognize that many marketing hires struggle not due to a lack of skill, but because of a lack of structure and clear expectations. Therefore, we are looking for a professional who understands that strategy must precede execution. You will be responsible for developing comprehensive marketing plans that provide a clear roadmap for all promotional activities, ensuring that every effort is purposeful and aligned with our organizational goals.
In this role, you will move beyond guesswork to implement data-driven strategies that resonate with our target audience. You will work closely with our leadership team to build cohesive marketing structures that foster success and eliminate confusion. If you are a proactive individual who thrives on creating order from chaos and leading marketing execution with a strategic mindset, we encourage you to apply and help us elevate our brand presence in Kenya.
Key Requirements
Proven experience as a Marketer or similar role with a focus on strategic planning.
Ability to develop and implement comprehensive marketing strategies from scratch.
Strong analytical skills to interpret market trends and consumer behavior data.
Excellent leadership and communication skills to manage expectations and provide structure.
Proficiency in digital marketing tools and social media management platforms.
0 Negotiable or Not Mentioned
Tanzania, Arusha
56 days ago
njirolegacy.com
5 Applied 4 Pro Applied
Njiro Legacy is looking for a professional and welcoming Receptionist to join our team in Arusha. As the first point of contact for our establishment, the successful candidate will be responsible for greeting guests, handling inquiries, and managing the front desk operations efficiently. You will play a crucial role in ensuring that all visitors have a positive first impression of our company.
Key responsibilities include answering phone calls, redirecting them as necessary, and managing incoming and outgoing mail. The ideal candidate should possess excellent communication skills and be able to multitask in a fast-paced environment. This role requires a high level of organization and a commitment to providing exceptional customer service to all our patrons.
Key Requirements
Proficiency in English and Swahili languages.
High school diploma or equivalent qualification.
Proven experience as a front desk representative or similar role.
Familiarity with office machines such as fax and printers.
Solid knowledge of MS Office, especially Excel and Word.
0 Negotiable or Not Mentioned
Tanzania, Arusha
56 days ago
njirolegacy.com
10 Applied 7 Pro Applied
Njiro Legacy is looking for energetic and dedicated Servers to join our hospitality team in Arusha. In this role, you will be the face of our dining service, responsible for taking orders, serving food and beverages, and ensuring that guests have a memorable experience. Your goal is to provide high-quality service that encourages repeat business and enhances our reputation.
The successful candidate will need to be well-versed in our menu offerings and able to answer guest questions accurately. You will work closely with the kitchen staff to ensure orders are served promptly and correctly. If you are a team player with a positive attitude and a commitment to excellence in customer service, we would love to hear from you.
Key Requirements
Proven work experience as a Server or Waiter/Waitress.
Ability to build rapport with guests and provide excellent service.
Strong interpersonal and communication skills.
Physical stamina to stand and walk for long periods.
Basic math skills for handling payments and generating bills.