0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
8 Applied 6 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Mkuranga
7 days ago
raddyfiber.co.tz
10 Applied 7 Pro Applied
Raddy Fiber is seeking a dynamic and driven Sales & Marketing Officer to join our team in Mkuranga. The successful candidate will be responsible for promoting and selling the company's electronic products, supporting various marketing campaigns, and generating new business opportunities to achieve sales targets and drive overall company growth. This role involves active lead generation and converting prospects into loyal customers while maintaining high standards of service.
In addition to direct sales, the officer will conduct market research and competitor analysis to keep the company competitive. You will manage customer relationships, follow up on sales opportunities, and assist in organizing promotional events. The position also requires the preparation of weekly and monthly sales and marketing reports to be submitted to the Sales and Marketing Manager. This is an excellent opportunity for a professional looking to make a significant impact in the electronics and fiber industry.
Key Requirements
Diploma in Marketing, Business Administration, Sales and Marketing, Public Relations, or a related field.
Minimum of 2 years of experience in sales and marketing of electronic products, mobile phones, or consumer electronics.
Proven experience in retail sales, dealer management, or distribution channels.
Strong sales skills with a demonstrated ability to convert prospects into customers.
Excellent communication and interpersonal skills for effective relationship management.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
safalgroup.com
9 Applied 6 Pro Applied
Safal Group is seeking a dynamic and customer-focused Retail Sales Officer to join our sales department. This role is instrumental in driving revenue by handling walk-in, online, and telephone customer enquiries and converting these interactions into successful sales. The successful candidate will focus on solution-based selling and delivering exceptional customer service to maintain Safal Group's reputation for quality. Potential work locations for this position include Bukoba, Singida, and Songea.
The responsibilities involve managing the entire sales lifecycle, from preparing proforma invoices and following up on quotations to coordinating with Customer Service for order processing. Beyond direct sales, the officer will recruit and manage installers, participate in regional trade fairs, and ensure the showroom meets housekeeping standards. We are looking for individuals who can work under pressure, meet strict monthly targets, and ensure compliance with Service Centre Standard Operating Procedures (SOPs).
Key Requirements
Bachelor's Degree in Business Management, Marketing, Sales, or a related field.
Minimum of 3 years' experience in retail sales, customer service, or a similar role.
Strong customer service and relationship management skills.
Excellent communication and listening skills in English and local languages.
Good negotiation and decision-making abilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
sunda.com
10 Applied 7 Pro Applied
Sunda, a prominent leader in the manufacturing industry, is seeking two dedicated and detail-oriented Custom Clearance Specialists to join our dynamic team in Ubungo, Dar es Salaam. This role is central to our supply chain operations, where you will be responsible for managing all aspects of import and export documentation. You will work closely with customs authorities, freight forwarders, and transport providers to ensure that all goods are cleared efficiently and in full compliance with local laws and company policies. The successful candidates will be tasked with classifying goods using appropriate HS Codes, determining applicable duties, and monitoring shipment statuses to resolve any issues that may arise during the clearance process. Beyond documentation, you will maintain meticulous records and represent the company when interacting with various government agencies and regulatory bodies. This is an excellent opportunity for professionals with a background in logistics to grow within a large-scale manufacturing environment.
Key Requirements
Bachelor's Degree or Diploma in Logistics or Supply Chain Management
Minimum of 1-2 years of experience in customs clearance, freight forwarding, or import/export operations
Strong knowledge of customs regulations and tariff classification
Proficiency in customs clearance systems
Advanced proficiency in Microsoft Office applications
0 Negotiable or Not Mentioned
Tanzania
10 days ago
volens.co.tz
5 Applied 1 Casual Applied
Volens Limited is seeking dynamic, motivated, and career-driven graduates for the position of Sales Intern focusing on Retail and Channel Sales. This internship is designed for recent graduates who are eager to kickstart their professional journey in a fast-paced business environment. As an intern, you will work closely with our experienced sales team to support various retail activities and help maintain strong relationships with our distribution channels. You will gain hands-on experience in market analysis, sales reporting, and customer engagement strategies, providing a solid foundation for a successful career in sales and business management.
Throughout the duration of this internship, the successful candidate will assist in achieving business targets and contribute to the overall growth of our client's market presence. Key duties include participating in sales meetings, assisting with administrative tasks related to the sales cycle, and providing insights into market trends. This is an excellent opportunity for a proactive individual to develop their interpersonal skills, learn the nuances of channel management, and build a professional network within the industry. We encourage candidates who are passionate about sales and possess a strong willingness to learn to apply for this exciting role.
Key Requirements
Bachelor's Degree in Business Administration.
Must have graduated in 2025.
Strong communication and interpersonal skills.
Willingness to learn and build a career in sales.
Ability to work in a fast-paced environment.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
lolc.co.tz
14 Applied 10 Pro Applied
LOLC TANZANIA is a leading financial services provider committed to empowering individuals and businesses with accessible loan solutions, driving sustainable growth and financial success. As a Business Development Officer, you will be responsible for driving business growth by identifying and converting high-potential loan opportunities while achieving monthly targets and maintaining a 100% collection rate. The role involves conducting comprehensive credit analysis, including client assessment, loan structuring, and collateral evaluation in line with company policies. You will prepare, review, and submit complete and accurate credit proposals with supporting documentation to the Head Office. Additionally, you will monitor and manage loan portfolio performance, proactively identifying and mitigating risks to ensure portfolio quality, while providing market insights and mentorship to junior officers.
Key Requirements
Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.
At least 3 years of experience in business development, sales, or relationship management in Financial Institutions.
Strong knowledge of car loans or similar financial products.
Excellent communication, negotiation, and interpersonal skills.
Ability to build rapport and establish trust with clients.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
ando.co.tz
22 Applied 15 Pro Applied
Ando Roofing Products Ltd is looking for two Operation Managers to streamline our internal processes and enhance productivity in Dar es Salaam. This role involves overseeing the day-to-day operations of our facility, ensuring that production and logistics meet the high standards of our roofing products brand. You will be a key link between different departments to ensure seamless operational flow.
Key responsibilities include managing operational costs, improving supply chain efficiency, and supervising operational staff. You will implement best practices for operational excellence and use ERP systems to monitor performance metrics. The ideal candidate is a strategic thinker with a hands-on approach to solving operational bottlenecks and driving company growth.
Key Requirements
Bachelor’s Degree or higher in Operations Management, Engineering, or Business.
Professional certifications in operations or supply chain (e.g., Six Sigma) are a plus.
Minimum 5 years of relevant work experience in operations.
2 to 3 years of experience in a senior leadership or supervisory role.
Experience within the building materials or construction industry is highly valued.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
boatanzania.co.tz
8 Applied 1 Casual Applied
The Branch Performance & Sales Coordination (Senior Manager) role at BANK OF AFRICA is a strategic leadership position within the Commercial Banking department. The successful candidate will be responsible for overseeing branch sales performance, digital sales initiatives, and balance sheet growth. This role involves maximizing revenues for retail segments, both non-funded income (NFI) and funded income, to achieve the overall retail budget. The manager will develop and execute plans to expand the customer base and introduce new products or agents to boost business operations.
Key duties include translating corporate goals into departmental objectives, driving retail activities through networking, and managing both group and local retail campaigns. The Senior Manager will take a leading role in negotiating contracts, promoting customer dialogue, and maintaining a growth path for the assigned portfolio in alignment with the bank's strategic plan. Additionally, the role encompasses risk management, monthly performance reporting, and the development of training programs for branch staff to enhance capacity and service quality across the network.
Key Requirements
A university degree in either Commerce, Finance, Marketing or Business Administration
Minimum of 6 years of experience in the Banking Business sector
Proven selling and networking skills with the ability to expand customer base
Strong negotiation and organizational skills for high-level contract management
Excellent customer service skills and a commitment to quality service delivery
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
stantourstz.com
12 Applied 8 Pro Applied
The Marketing Officer role at Selous Kinga Lodge is a strategic position focused on driving brand awareness and increasing bookings for our luxury safari property. Based in Dar es Salaam, you will develop and execute innovative marketing campaigns, build strong partnerships with travel agents and tour operators, and identify new business opportunities in both local and international markets. You will be responsible for the lodge's digital presence, including social media, website content, and review platforms like TripAdvisor. Additionally, you will coordinate the production of promotional materials and represent the lodge at major tourism expos and networking events. By monitoring industry trends and analyzing monthly KPI reports, you will ensure our marketing strategies remain competitive and effective. This role requires a creative individual with a strong understanding of the hospitality and tourism landscape in Tanzania.
Key Requirements
Bachelor's Degree in Marketing, Sales, Tourism, Hospitality, or related field.
Minimum 3 years' marketing experience in tourism, hospitality, or safari industry.
Strong digital marketing and content strategy skills.
Knowledge of Tanzania's tourism industry is an advantage.
Excellent communication, analytical, and organizational abilities.