0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
15 Applied 11 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
abstrat.co.tz
13 Applied 9 Pro Applied
Abstrat PR & Marketing is looking for a creative, reliable and detail focused Graphic Designer to join our team. This creative role involves working across both agency-focused projects and specialized print work, requiring a high degree of versatility and artistic innovation. You will be responsible for conceptualizing and executing visual designs that effectively communicate brand messages across various platforms, ensuring that every project meets the high standards of our clients.
The successful candidate will be a collaborative team player who can manage multiple deadlines and projects simultaneously. Your role will involve close coordination with the marketing team to produce assets ranging from social media graphics to large-format prints. This is a unique opportunity to grow your portfolio within a dynamic environment where creative input is highly valued and professional excellence is the standard.
Key Requirements
At least 2+ years of professional experience in graphic design.
Advanced proficiency in Adobe Creative Suite including Photoshop, Illustrator, and InDesign.
Hands-on experience with Canva and Microsoft PowerPoint for professional presentations.
Good knowledge of print production processes and prepress requirements.
Exceptional attention to detail and a strong sense of visual aesthetics.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
7 Applied 5 Pro Applied
Infinity Developments is seeking two Graphic Designers to create visually stunning marketing materials, brand layouts, and digital assets. You will collaborate closely with the marketing team to design promotional campaigns that align with our brand identity as a premier real estate firm. This role requires a blend of creativity and technical skill to produce high-quality work for both digital and print media.
The successful candidates will have the opportunity to shape the visual presence of our projects in Zanzibar. You will be responsible for translating marketing goals into compelling visual designs that resonate with our target audience. A strong portfolio demonstrating diverse design capabilities is essential.
Key Requirements
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
A strong portfolio displaying both digital and print design work
Creative flair and versatility in design styles
Ability to collaborate effectively with a marketing team
Understanding of brand layout and visual storytelling
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 6 Pro Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
eximbank.co.tz
8 Applied 2 Ultra Applied
The IT Service Delivery Manager at Exim Bank (T) Ltd is a pivotal role focused on ensuring the seamless delivery of information technology services across the organization. This position requires overseeing critical IT service management functions, including incident management, access management, and change management, while maintaining high standards of user support and service continuity. The successful candidate will lead the resolution of user issues across various channels, ensure compliance with internal governance frameworks, and work closely with cross-functional teams to optimize operational efficiency. Additionally, the role involves proactive monitoring of servers, networks, and applications to mitigate system disruptions in real-time. The Senior Manager will be responsible for managing the Change Advisory Board (CAB) processes, conducting impact analyses, and ensuring that all IT changes align with regulatory standards. By fostering collaboration between system administrators, network engineers, and development teams, the role ensures that IT infrastructure remains secure and responsive to the needs of the banking sector.
Key Requirements
Degree in Information Systems, Computer Engineering, or Business Administration.
Strong analytical thinking and proactive problem-solving abilities.
Possession of ITIL certifications is considered a significant advantage.
Extensive experience managing large project teams including third-party vendors.
In-depth understanding of customer segments and relevant telecom products.
0 Negotiable or Not Mentioned
Tanzania
10 days ago
gmail.com
13 Applied 9 Pro Applied
Mr Pikpiki Trading is looking for a creative and organized individual to join our dynamic team as an IT Expert/Digital Content Officer. In this role, you will be responsible for managing and growing our social media platforms, creating high-quality photo and video content, and running both paid and organic digital marketing campaigns. You will also oversee the Mr Pikpiki Trading system, design promotional materials, and provide essential IT and website support to ensure smooth business operations. This is a fantastic opportunity for a tech-savvy professional to help take our brand growth to the next level.
We offer a competitive salary with performance-based bonuses and significant career growth opportunities within a friendly and supportive work environment. The successful candidate will benefit from continuous training and skills development to stay ahead in the digital marketing and IT landscape. If you are a problem-solver with a passion for digital content and IT infrastructure, we encourage you to apply and become a key part of the customer's choice team at Mr Pikpiki Trading.
Key Requirements
Diploma or Higher National Diploma (DIP/HND) in IT, Computer Science, Information Technology, Digital Marketing or related field.
Age between 21-30 years.
At least 1-2 years experience in a similar role.
Must be computer literate and internet savvy.
Good communication and teamwork skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
elrzanzibar.com
9 Applied 6 Pro Applied
We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.
At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.
Key Requirements
Strong commitment to excellence in customer service and guest satisfaction.
Ability to work in a fast-paced, dynamic airport environment with shifting priorities.
Excellent verbal communication skills in English to assist international guests.
Experience in the hospitality or service industry is highly preferred.
Ability to maintain a professional appearance and a positive, helpful attitude.
0 Negotiable or Not Mentioned
Tanzania
10 days ago
ccbrt.org
11 Applied 8 Pro Applied
CCBRT aims to be the preferred provider of accessible specialized health services in Africa, serving as a healthcare social enterprise through various development programmes. The organization is committed to preventing lifelong disabilities and is heavily involved in maternal and newborn healthcare activities, including obstetric fistula repairs. Its Maternity and Newborn Wing acts as a primary referral center for high-risk emergency deliveries in the Dar es Salaam region and the Eastern Zone of Tanzania. The hospital is seeking a creative Social Media Officer to oversee its digital platforms and drive online engagement. The successful candidate will create and post content that promotes services, awareness campaigns, and public health education. Key duties include managing all social media channels, supporting live event coverage, and ensuring consistent branding while monitoring performance metrics to grow the organization's digital reach. Possible work locations include Dar es Salaam and the Eastern Zone of Tanzania. Applicants should indicate job reference number 2026-17.
Key Requirements
Diploma or Bachelor's degree in Mass Communication, Digital Marketing, Public Relations, Journalism, or related field.
Minimum of 1-2 years' experience in social media management or digital communication.
Experience in a healthcare or NGO environment is considered an added advantage.
Strong social media management skills across all major digital platforms.
Proven experience using Canva, Meta Business Suite, and video editing applications.
0 Negotiable or Not Mentioned
Tanzania, Arusha
10 days ago
gmail.com
6 Applied 4 Pro Applied
We are looking for a high-performing Sales Consultant with deep knowledge of Tanzania’s spectacular destinations. You will be responsible for designing tailored travel experiences across various regions including Zanzibar, the Northern Circuit, the Western Circuit, and the Southern Circuit. The role involves managing enquiries, preparing accurate quotes, and providing excellent customer service via email and phone. Additionally, you will coordinate with operations and finance teams to ensure accurate handovers and sales updates while promoting sustainable travel practices. Candidates should be decisive and customer-focused with a knack for closing deals. This position offers a competitive salary package, medical insurance for you and your immediate family, and additional benefits like free lunch and company transport. Possible work locations and destination expertise include Arusha and Zanzibar.
Key Requirements
Experienced Tour Consultant/Sales professional with at least 2 years in tourism.
Strong knowledge of Tanzania’s national parks, wildlife, and safari lodges.
Fluent in English with excellent written and verbal communication skills.
Decisive, customer-focused, and demonstrates strong leadership abilities.
Ability to design tailored travel experiences and handle bookings.