Best Talent Reach (BTR) 30 Jobs Found for "service design"

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GRAPHIC DESIGN VOLUNTEER @ ENHANCEMIND AI CONFERENCE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago emaiconference.com 12 Applied 8 Pro Applied

The EnhanceMind AI Conference 2026 is seeking passionate Graphic Design Volunteers to join its creative team. This unique opportunity allows individuals to contribute significantly to one of Africa's leading AI conversations. Volunteers will be instrumental in creating compelling visuals that inform, inspire, and shape how Africa's evolving AI narrative is perceived and understood globally.

This role is ideal for students, recent graduates, or experienced designers who are eager to make a tangible impact and gain valuable experience in a high-profile event. By joining the creative team, volunteers will directly help visually tell Africa's AI story, enhancing the conference's reach and influence.

Key Requirements

Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) Strong portfolio demonstrating design skills and creativity Understanding of design principles, typography, and color theory Ability to translate abstract concepts into compelling visual assets Excellent communication and collaboration skills for team-based projects
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SOCIAL MEDIA & MARKETING OFFICER @ KITULE HOLDINGS LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago kituleholdings.co.tz 10 Applied 7 Pro Applied

KITULE HOLDINGS LTD is actively seeking a talented and experienced Social Media & Marketing Officer to join our dynamic team in Oysterbay, Dar es Salaam. This full-time role is crucial for enhancing our brand's online presence, engaging with our audience, and driving marketing initiatives through various digital channels. The ideal candidate will be a creative professional with a passion for digital storytelling and a proven track record in social media management and marketing.

The successful candidate will be responsible for developing and executing comprehensive social media strategies, creating compelling visual and video content, and managing digital advertising campaigns. This position requires a blend of creativity, technical skill in content production, and analytical ability to measure and optimize campaign performance. You will be instrumental in shaping our digital identity and connecting with our target audience effectively.

Key Requirements

Proven experience in social media management (3-10 years) Expertise in photography and videography Proficient in video editing software Skilled in graphic design principles and tools Experience with Meta Ads and other digital marketing platforms
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SERVICE DESK ADMINISTRATOR @ CCTZ

0 Negotiable or Not Mentioned Tanzania 2 days ago cctz.co.tz 10 Applied 7 Pro Applied

The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.

Key Requirements

Bachelor's degree in computer science, information technology, or a related field. At least 2 years of work experience in delivering IT Service Desk Administration services. ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage. Excellent customer service and sales support skills. Excellent communication and interpersonal skills.
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BUSINESS DEVELOPMENT SERVICES OFFICER @ CLIMACARE

0 Negotiable or Not Mentioned Tanzania, Mtwara 3 days ago climacare-tz.org 9 Applied 6 Pro Applied

As a Business Development Services Officer intern, you will play a supportive role in critical research and project design processes. Your responsibilities will include assisting in the preparation and writing of grant proposals and concept notes, which are vital for securing funding and developing new initiatives.

Furthermore, this position requires contributions to comprehensive project documentation and reporting efforts. ClimaCare welcomes applications from passionate residents of the Mtwara region who are eager to learn and ready to contribute as an integral part of our team.

Key Requirements

Support research processes for new projects Assist in project design processes Help in writing grant proposals Contribute to the development of concept notes Support project documentation
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RECOVERY OFFICER @ VIA SERVICE TANZANIA

0 Negotiable or Not Mentioned Tanzania 3 days ago viaservice-tz.com 22 Applied 15 Pro Applied

The Recovery Officer at Via Service Tanzania will be instrumental in engaging directly with defaulting customers to facilitate debt recovery. This role involves conducting frequent field visits, skillfully negotiating repayment plans, and collaborating effectively with both internal teams and external stakeholders to ensure the timely and successful resolution of outstanding debts. A key aspect of this position is the ability to maintain strict adherence to company policies and legal standards throughout all recovery processes.

Key responsibilities include executing field visits to defaulting customers, negotiating settlements, and providing detailed daily, weekly, or monthly reports on recovery progress, case statuses, and collected cash. The officer will also be responsible for accurately maintaining records, investigating and tracing unreachable customers, and identifying potential fraud or high-risk accounts, reporting them promptly to the Accounts Receivable Manager. This role demands hands-on debt collection expertise, resilience, strong interpersonal skills, and a commitment to professional conduct.

Success will be measured by key performance indicators such as the total amount recovered against assigned targets, the percentage reduction in delinquent portfolios, the number of daily site visits and field contacts completed, and the accuracy of field reports and documentation. The role is critical in supporting the financial health of the company while upholding ethical standards and legal compliance.

Key Requirements

Bachelor's or Diploma in Finance, Business Administration, Law, or a related field Minimum of 2+ years of experience in debt collection, field investigations, or compliance Strong knowledge of recovery methods, field collection, and legal procedures, preferably in microfinance/fintech Familiarity with fraud prevention and investigative techniques Demonstrated abilities to persuade, negotiate, and handle difficult customer confrontations effectively
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MEDIA DESIGNER & OVERSEAS SOCIAL MEDIA OPERATION @ MOMEASY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 5 days ago momeasy.com 9 Applied 6 Pro Applied

Momeasy Company, located at Nyerere Road, Azania Plaza, Block B3, Plot No. 24A, is looking for a qualified and creative candidate to fill the position of Media Designer & Overseas Social Media Operation. We are seeking a creative and detail-oriented Content Creator to develop engaging and high-quality content for our brand. The ideal candidate will be responsible for creating, editing, and managing digital content across social media platforms, websites, and marketing channels.

The Content Creator will also support brand growth by identifying new content ideas, following social media trends, and increasing audience engagement through creative storytelling and visual communication. The candidate should work closely with the marketing and creative teams to ensure consistency in the company’s branding and messaging.

Key Responsibilities:
. Design product posters, social media graphics, video covers, and promotional materials while maintaining brand consistency.
. Manage and operate Instagram and TikTok official accounts, including content planning, video shooting, editing, and publishing daily content.
. Handle daily social media interactions by responding to comments and messages to improve audience engagement and follower growth.
. Monitor social media performance and analyze content data to optimize marketing and communication strategies.
. Track competitors’ social media activities and support online marketing campaigns and product promotions.
. Organize and maintain design materials, media files, and operational data.
. Use social media platforms to engage customers, respond to inquiries, and promote company initiatives.
. Suggest new and creative ways to promote company products and reach target audiences.
. Collaborate with internal departments to achieve campaign objectives and solve marketing-related challenges.

Qualifications and Requirements:
. Must have completed at least Form Four education
. Experience in creating engaging digital content and managing social media platforms.
. Strong communication and interpersonal skills.
. Deep knowledge of international platforms, including Meta (TikTok/Instagram)
. Ability to work independently and as part of a team.
. Ability to work efficiently while maintaining quality and accuracy.

Key Requirements

Completed at least Form Four education Experience in creating engaging digital content Experience managing social media platforms Strong communication skills Strong interpersonal skills
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MEDIA DESIGNER & OVERSEAS SOCIAL MEDIA OPERATION @ JUBILEE LIFE INSURANCE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago jubileelifeinsurance.co.tz 8 Applied 6 Pro Applied

Jubilee Life Insurance is looking for a Media Designer & Overseas Social Media Operation to manage and execute social media strategies. This role involves creating engaging content, managing social media platforms, and overseeing overseas social media operations to enhance brand presence and engagement. The ideal candidate will have a strong understanding of design principles and social media trends.

Key Requirements

Proven experience as a Media Designer or similar role. Proficiency in graphic design software (e.g., Adobe Creative Suite). Experience in managing social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.). Knowledge of social media analytics and reporting. Ability to create engaging visual content (images, videos, infographics).
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ARCHITECT DESIGN CHIEF @ TANZANIA RAILWAY PROJECT

0 Negotiable or Not Mentioned Tanzania 5 days ago enintoverseas.com 13 Applied 9 Pro Applied

A long-term railway infrastructure project in Tanzania is urgently recruiting experienced professionals for various engineering and design positions. This role focuses on leading architectural design activities for railway stations and related facilities. The Architect Design Chief will prepare and review drawings, specifications, and design documents, coordinating with engineering teams and project stakeholders, and ensuring designs meet project requirements, regulations, and standards.

Additional responsibilities include managing and administering construction contracts, reviewing contract terms, claims, variations, and compliance requirements, and monitoring project progress, costs, and contractual obligations. The ideal candidate will have a Degree in Architecture, with extensive experience in infrastructure or transportation projects, and strong leadership and design management skills. Minimum 8–15 years of experience in railway projects and good communication skills in English are required. Candidates should be available to join immediately. Food, accommodation, medical, and transportation facilities are provided by the company.

Key Requirements

Degree in Architecture Extensive experience in infrastructure or transportation projects Strong leadership and design management skills Minimum 8–15 years of experience in railway projects Good communication skills in English
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DIGITAL MARKETING INTERN @ ANC GENERAL SUPPLIERS

0 Negotiable or Not Mentioned Tanzania 5 days ago anc.co.tz 8 Applied 1 Casual Applied

ANC General Suppliers is seeking a motivated Digital Marketing Intern to join their team. This internship offers a hands-on experience in managing social media, creating marketing materials, and supporting the sales and marketing team. The role involves promoting company products and services online and contributing to branding and business development activities. This is an excellent opportunity for individuals looking to gain practical skills in the digital marketing field within a dynamic business environment.

Key Requirements

Proven knowledge of Social Media Management Ability to design graphics & marketing materials Knowledge of digital marketing & advertising Strong Communication & Creativity Skills Knowledge of Video Editing is an Added Advantage
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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