0 Negotiable or Not Mentioned
Tanzania, Manyara
4 hours ago
hakunamatatabookings.co.tz
15 Applied 11 Pro Applied
Manyara Best View Lodge, a premier hospitality destination in Manyara, Tanzania, is actively searching for an energetic and hands-on General Manager. This pivotal role is designed for a dynamic individual who can seamlessly blend premium guest hosting with robust operational leadership, ensuring strict quality control and administrative precision across all facets of the lodge. The successful candidate will be instrumental in maintaining the lodge's high standards and enhancing the overall guest experience.
The General Manager will be responsible for a wide array of duties, starting with ensuring an exceptional guest experience through personal welcomes, detailed lodge briefings, active hosting during meal times, and swift resolution of any complaints. They will conduct daily quality and hygiene audits, meticulously checking housekeeping standards, public spaces, table setups, and kitchen food hygiene to uphold the lodge's reputation. Operational and administrative tasks include reviewing daily day sheets, verifying guest itineraries, managing dietary needs and allergies, and accurately logging extra revenue from the shop, bar, or spa.
Furthermore, this role involves significant team leadership, supporting all departments, enforcing dress codes, managing leave schedules, and conducting biannual staff appraisals to foster a cohesive and high-performing team. Oversight of kitchen and stock control is crucial, including weekly food and beverage ordering, ensuring kitchen recipe compliance, and executing monthly inventory stock takes. The General Manager will also ensure all health and safety protocols are strictly followed, maintaining up-to-date staff first aid, fire, and food-handler certificates, and ensuring all guests sign arrival waivers for their safety.
Key Requirements
Proven background in lodge management or high-end hospitality operations.
Fully comfortable adapting to changing shifts and hours within a demanding 24-hour lodge environment.
Exceptional relationship builder with an eye for detail, strong communication skills, and high emotional intelligence.
Strong accountability for administrative accuracy, stock control, and property maintenance reporting.
Strong understanding of guest experience enhancement and complaint resolution.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 hours ago
unforgettable.tz
11 Applied 8 Pro Applied
Unforgettable Escapades is actively seeking a dedicated Travel Experience Executive to join our dynamic team in Dar es Salaam. This role is crucial for crafting personalized and memorable travel itineraries for our clients, ensuring every journey is seamless and unforgettable. The successful candidate will play a vital role in providing exceptional client support, from initial inquiry to post-travel follow-up, and will be instrumental in maintaining the high standards of service our company is known for. This position requires a proactive individual who is passionate about travel and committed to delivering outstanding customer experiences, contributing significantly to our mission of creating truly unforgettable escapades for our clients.
Key Requirements
1-3 years experience in travel planning or a related field
Strong communication and interpersonal skills
Proven experience in travel planning and client support
Knowledge of Tanzania tourism is an added advantage
Ability to work independently and as part of a team
0 Negotiable or Not Mentioned
Tanzania
6 hours ago
conservesafari.com
6 Applied 2 Ultra Applied
Conserve Safari is seeking an experienced and dynamic Operations Manager to oversee the full operational rhythm of our safari camps in Tanzania. This critical leadership role involves managing staffing, logistics, supplier coordination, and ensuring exceptional guest experience delivery. You will be the linchpin that ensures every aspect of our operations runs smoothly, on time, and to our high standards, every single day. The ideal candidate will possess strong organizational skills, excellent leadership qualities, and a keen eye for detail, guaranteeing seamless execution of all camp activities.
This is an exciting opportunity to join a rapidly growing hospitality and real estate company in East Africa, offering significant opportunities for professional growth and development within an international team where your ideas and efforts genuinely make a difference. A competitive salary and health insurance are part of the compensation package.
Key Requirements
Proven experience in managing full operational rhythm, preferably in hospitality.
Strong leadership skills in staffing and team management.
Expertise in logistics and supply chain coordination.
Demonstrated ability to deliver exceptional guest experiences.
Proficiency in English, both verbal and written.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 hours ago
whitesandvillas.com
13 Applied 9 Pro Applied
Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.
This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.
Key Requirements
Minimum 3–5 years of experience in spa and wellness operations
Previous experience in a similar leadership role within a luxury hotel or resort is preferred
Strong understanding of spa operations, service standards, and guest relations
Excellent leadership, communication, and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania
4 days ago
jazhotels.com
9 Applied 6 Pro Applied
Jaz Elite Aurora is looking for an experienced Spa Manager to lead its luxurious spa and wellness center. This role is responsible for the overall operation, management, and strategic development of the spa, ensuring an exceptional and rejuvenating experience for all guests. The Spa Manager will oversee treatments, facilities, retail operations, and staff, upholding the highest standards of service and professionalism consistent with a 5-star luxury hotel. This position is crucial in maintaining the hotel's reputation for premium wellness offerings.Key responsibilities include managing spa budgets, optimizing revenue, developing innovative treatment menus, and ensuring the spa environment is pristine and relaxing. The manager will lead and inspire a team of therapists and front-of-house staff, providing continuous training and fostering a culture of excellence. A strong focus on guest satisfaction, operational efficiency, and adherence to health and safety protocols is essential for this role.
Key Requirements
Minimum 3-5 years of experience as a Spa Manager in a luxury hotel or resort.
Extensive knowledge of spa treatments, therapies, and wellness trends.
Demonstrated ability to manage spa operations, including budgeting and sales.
Strong leadership, team management, and training skills.
Excellent customer service and interpersonal communication.
0 Negotiable or Not Mentioned
Tanzania
4 days ago
jazhotels.com
8 Applied 1 Casual Applied
Jaz Amaluna is seeking an accomplished Food & Beverage Manager to lead its culinary and service teams. This critical role involves overseeing all food and beverage operations, including restaurants, bars, banqueting, and in-room dining, to deliver a world-class dining experience for guests. The manager will be responsible for setting and maintaining high standards of service, quality, and hygiene, ensuring profitability, and enhancing guest satisfaction in line with the hotel's 5-star luxury brand. This position plays a key part in maintaining Jaz Amaluna's reputation as a leading hospitality destination.The successful candidate will be a dynamic leader with a strong passion for food and beverage excellence. Responsibilities include menu development, staff training and development, budget management, inventory control, and ensuring compliance with all operational standards. They will also be tasked with fostering a collaborative and high-performing team environment, implementing innovative concepts, and continuously seeking opportunities to improve the guest experience.
Key Requirements
Minimum 5 years of experience as a Food & Beverage Manager in a luxury hotel.
Comprehensive knowledge of F&B operations, cost control, and financial management.
Proven ability to lead, motivate, and develop a large team.
Exceptional guest service and communication skills.
Strong understanding of culinary trends and beverage programs.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
jazhotels.com
7 Applied 2 Ultra Applied
Jaz Adonia invites applications for the position of Food & Beverage Manager to direct and organize our culinary and bar services. You will be responsible for the profitability and operational efficiency of our dining outlets, ensuring that quality standards are upheld in food preparation, presentation, and service. This role involves menu planning, inventory management, and vendor negotiations, alongside maintaining strict adherence to health and safety standards.
A significant portion of this role focuses on team leadership and development, where you will provide guidance and training to F&B staff to deliver outstanding guest experiences. You will monitor market trends to introduce innovative dining concepts and ensure our offerings remain competitive and exciting. If you are a results-oriented professional with a passion for the food and beverage industry and a proven track record in management, we look forward to hearing from you.
Key Requirements
Tanzanian National Only.
Minimum of 3 years' experience in a Food & Beverage Manager position or closely related managerial role.
Extensive experience within the hospitality industry.
Proven leadership and team management skills.
Strong communication and interpersonal abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
14 Applied 4 Ultra Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
gmail.com
168 Applied 118 Pro Applied
The organization is seeking four dedicated and experienced Data Enumerators to support large-scale data collection activities across various regions in Tanzania. This role involves conducting field surveys, research interviews, and enumeration tasks to ensure the gathering of high-quality, accurate data for project evaluation and analysis. Successful candidates will be responsible for representing the organization professionally in the field while adhering to strict data collection protocols and ethical guidelines.
Selected enumerators will be required to participate in mandatory training sessions prior to field deployment to ensure consistency and reliability in data gathering techniques. The role demands individuals who are physically fit and willing to travel to diverse and sometimes remote locations. Candidates must possess excellent interpersonal skills to interact effectively with community members and stakeholders. By providing precise and timely data, enumerators play a critical role in the success of research initiatives aimed at improving social and economic outcomes across the country.
Key Requirements
Previous experience in data collection, surveys, research, or field enumeration
Ability to collect accurate and high-quality data through various methodologies
Good communication skills in both English and Swahili
Availability to participate in field activities as required across different regions
Proficiency in using mobile data collection tools such as ODK or KoboCollect