Best Talent Reach (BTR) 16 Jobs Found for "dispute resolution"

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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 20 Applied 14 Pro Applied

As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.

Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.

Key Requirements

Diploma or Degree in a relevant field is preferred. At least 1 year of experience in customer service or a call-center environment. Fluent in both English and Swahili (written and spoken). Strong verbal and written communication skills. Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
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INDOOR SALES EXECUTIVE @ INSPIREHR

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago inspirehr.co.tz 8 Applied 6 Pro Applied

The Indoor Sales Executive at inspirehr will be the face of the showroom, specializing in bedding solutions and retail. The primary focus of this role is to drive revenue by promoting premium bedding products, assisting walk-in customers with their selections, and ensuring that sales targets are consistently met. By providing personalized recommendations and expert product knowledge, the executive will enhance the customer experience and foster brand loyalty through professional interaction.

Beyond direct sales, the Indoor Sales Executive is responsible for maintaining the visual standards of the showroom, managing customer inquiries from initial contact to final purchase, and preparing detailed sales reports for management review. This role requires a proactive individual who can build lasting relationships with clients and support marketing initiatives to increase showroom traffic. The position is based in Arusha, Tanzania, and offers a dynamic environment for retail professionals to grow their careers within the bedding and furniture industry.

Key Requirements

Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field. Minimum of 2 to 4 years of proven experience in sales, retail, or a customer service-oriented environment. Excellent verbal and written communication skills to interact effectively with diverse customers. Strong interpersonal and negotiation skills to close sales and handle customer objections professionally. Proficiency in basic computer applications and hands-on experience with Point of Sale (POS) systems.
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ACCOUNTANT @ OUTSTANDING SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago outstandingsolutionstz.com 6 Applied 4 Pro Applied

Outstanding Solutions is seeking a dedicated Accountant on behalf of our client for their operations in Zanzibar. The ideal candidate will possess a strong background in finance and accounting, with at least three to five years of professional experience. Primary duties involve overseeing financial reporting, managing accounts payable and receivable, and ensuring that all financial transactions are recorded accurately within software platforms like QuickBooks and Zoho. This role demands a high degree of independence and professional conduct to support the organization's fiscal health. Candidates must be willing to relocate to Zanzibar to fulfill the requirements of this full-time position. Female candidates are particularly encouraged to apply. The role offers an opportunity to work in a vibrant environment, requiring excellent communication skills in English for both internal reporting and external stakeholder management. The candidate will also be responsible for ensuring compliance with local financial regulations and preparing detailed financial documentation for review.

Key Requirements

3-5 years' experience in Accounting & Finance Diploma or Bachelor's Degree in Accounting, Finance, or related field Excellent spoken and written English communication skills Strong understanding of financial responsibilities and reporting Proficiency in QuickBooks, Sage, Zoho, and Microsoft Office
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REGIONAL OPERATIONS LEAD @ INSIGHT SECURE

0 Negotiable or Not Mentioned Tanzania 18 days ago insightsecure.com 10 Applied 7 Pro Applied

Insight Secure is one of Tanzania's leading providers of integrated risk solutions, catering to major multinationals, private, and commercial clients. As the Regional Operations Lead, you will be responsible for overseeing and coordinating security operations across assigned regions within Tanzania. The role demands a high level of operational leadership to drive business efficiency and ensure client satisfaction while strictly adhering to internal policies and international procedures. You will manage geographically distributed operations, ensuring high service delivery standards and operational compliance.

The successful candidate will be tasked with maintaining the company's high standards, as Insight is ICOCA Certified and operates under ISO18788 and PSC.1 standards. You will be expected to lead diverse teams and manage key client relationships to foster growth and stability. This role requires a strategic thinker who can balance operational demands with long-term business goals in the risk management and security sector. No salary was mentioned in the original posting.

Key Requirements

Bachelor's degree or diploma in a relevant field. At least 5 years of operational experience specifically within the security industry. Proven experience in managing geographically distributed operations. Strong client relationship management and interpersonal skills. In-depth knowledge of international standards like ISO18788 and PSC.1.
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FINANCIAL ACCOUNTANT – MINING INDUSTRY @ ELEVATE HIRE SOLUTIONS

0 Negotiable or Not Mentioned Tanzania 20 days ago elevatehiresolutions.in 20 Applied 6 Ultra Applied

Elevate Hire Solutions is seeking a skilled Financial Accountant for a prominent role within the mining industry in Tanzania. This position is ideal for a finance professional who has significant experience working within mining operations, industrial plants, or heavy manufacturing environments across Africa. The successful candidate will play a critical role in managing financial health and ensuring operational efficiency at the site level, coordinating closely with onsite teams.

Key responsibilities include overseeing financial reporting, MIS, budgeting, and rigorous cost control. The role requires a high level of coordination with mining site operations and expertise in handling ERP systems and statutory compliance. We are looking for individuals who can manage site-level finance coordination, ensure all reconciliations are handled accurately, and provide strategic financial insights to support heavy industry operations.

Key Requirements

4–8 years of experience in Finance & Accounts. Prior experience in Mining, Cement, Metals, or Heavy Industry. Candidates with Africa exposure will be highly preferred. Comfortable working closely with mining site operations. Experience handling plant/site accounting preferred.
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ADMINISTRATIVE ASSISTANT (LOGISTICS, TRADE & ACCOUNTING) @ WZM HUMAN RESOURCE SOLUTIONS

0 Negotiable or Not Mentioned Tanzania 20 days ago gmail.com 11 Applied 8 Pro Applied

WZM Human Resource Solutions is seeking a versatile and highly organized Administrative Assistant to support cross-border logistics, trade operations, and basic financial workflows. This role is essential for maintaining efficient supply chain coordination and managing the documentation required for regional trade activities. The candidate will work closely with various stakeholders to ensure that all administrative and operational tasks are handled with precision in a fast-paced environment.

The ideal candidate should possess a strong background in logistics and functional accounting knowledge to manage financial records effectively using modern software. Frequent travel between Rwanda and Tanzania is a core requirement of this position, necessitating a high degree of flexibility and professional commitment. Fluency in Swahili is mandatory to facilitate smooth communication with regional partners and authorities throughout the East African region.

Key Requirements

Expertise in logistics coordination and supply chain management. In-depth knowledge of customs documentation and clearance procedures. Proven experience in managing import and export processes. Functional accounting knowledge for managing basic financial records. Proficiency in accounting software such as QuickBooks or Sage.
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