Best Talent Reach (BTR) 100 Jobs Found for "customerservice"

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RELATIONSHIP OFFICERS / MANAGERS @ FIRST HOUSING TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago firsthousing.co.tz 33 Applied 23 Pro Applied

First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.

Key Requirements

Minimum of 3 years of experience in customer relationship management within the banking sector. Extensive knowledge and understanding of various banking products and financial services. Proven ability to build and maintain long-term professional relationships with clients. Strong analytical skills to assess client needs and provide tailored financial solutions. Excellent verbal and written communication skills in English and preferably Swahili.
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TELESALES PERSON @ AUTOMOTIVE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago keewaytz.com 21 Applied 15 Pro Applied

Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.

Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.

Key Requirements

1-2 years of experience in sales and marketing or telemarketing roles. Strong communication and interpersonal skills to engage effectively with customers. Proven persuasion and negotiation abilities to drive sales and close deals. Customer service orientation with a helpful and problem-solving mindset. Proficiency in using CRM software or sales databases for recording activities.
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ROOM SERVICE WAITERS AND WAITRESSES @ BAWE ISLAND

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago baweisland.com 8 Applied 6 Pro Applied

Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.

Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.

Key Requirements

Minimum of 2 years' experience as a Room Service Waiter/Waitress. Excellent communication and guest service skills. Professional appearance and positive attitude. Ability to work in a luxury hospitality environment. Knowledge of LQA (Leading Quality Assurance) standards.
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BAKERY ATTENDANTS (15 POSITIONS) @ NNSHERA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago ymail.com 12 Applied 8 Pro Applied

Join our vibrant bakery team in Dar es Salaam as a Bakery Attendant, where you will help deliver excellent customer service in a fast-paced environment. We are hiring 15 energetic and presentable female attendants to welcome customers, process orders, and manage payments professionally. Your role is crucial in creating a positive atmosphere for our guests while ensuring the service area remains clean, organized, and inviting.

In addition to front-end service, you will promote our bakery products, handle customer inquiries, and support daily operations to ensure a seamless experience for every visitor. This is an excellent opportunity for young, team-oriented individuals who are passionate about hospitality and retail service. Candidates must be able to work well in a team and maintain high standards of customer care and operational efficiency throughout their shift.

Key Requirements

Female applicants only as per operational requirements. Age between 18 and 28 years. Minimum O-Level education or higher. Good communication and interpersonal skills. Energetic, presentable, and team-oriented personality.
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FRONT OFFICE COORDINATOR (RECEPTIONIST) @ CARE & CURE MEDICAL CENTRE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 9 Applied 6 Pro Applied

Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.

As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.

Key Requirements

Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality. Previous experience as a receptionist or in a customer-facing role. Professional appearance and a friendly, welcoming demeanor. Excellent communication skills in both English and Swahili. Strong organizational skills and the ability to multitask efficiently.
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CHARTER DIVISION MANAGER @ COASTAL AVIATION

0 Negotiable or Not Mentioned Tanzania 8 days ago coastal.co.tz 12 Applied 8 Pro Applied

Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.

Key Requirements

Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field Proven experience in charter sales and charter operations within Tanzania Strong communication, negotiation, and relationship-building skills Ability to work independently and achieve performance targets Excellent organizational and customer service skills
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HEAD OF CUSTOMER SUCCESS - DEVICE FINANCING @ SELECT GLOBAL

0 Negotiable or Not Mentioned Tanzania 8 days ago selectglobal.co.in 7 Applied 5 Pro Applied

We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.

Key Requirements

7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations 3+ years in a leadership role Proven experience managing and scaling large call center operations Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies Strong leadership and analytical skills
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SALES EXECUTIVE (MALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago abctanzania.com 8 Applied 6 Pro Applied

ABC Tanzania is seeking a dedicated and professional Sales Executive (Male) to join the team at ABC Emporio in Dar es Salaam. The ideal candidate will be responsible for driving sales within the showroom, providing exceptional customer service, and representing the brand with confidence and professionalism. This role requires a blend of retail expertise and strong interpersonal skills to effectively engage with diverse clientele and achieve established sales objectives. In addition to direct sales, the successful candidate will be expected to maintain the showroom's presentation and assist with inventory management. This includes utilizing point-of-sale systems to process transactions accurately and efficiently while ensuring that all customer inquiries are handled with the utmost care. Candidates should be prepared to work in a fast-paced environment and contribute to the overall growth of the business through proactive negotiation and closing techniques.

Key Requirements

Diploma or Degree in Sales, Marketing, Business, or related field. 1-3 years of experience in showroom sales, retail or customer service (preferred). Excellent communication and interpersonal skills. Presentable, confident, and customer-service oriented. Ability to work under pressure and meet sales targets.
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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BARMAN (MIXOLOGY EXPERT) @ SUMMIT RETREAT

0 Negotiable or Not Mentioned Tanzania, Moshi 8 days ago africanscenicsafaris.com 13 Applied 9 Pro Applied

Summit Retreat is looking for a creative and skilled Barman with a specialty in mixology to join our dynamic hospitality team in Moshi, Kilimanjaro. As a Mixology Expert, you will be responsible for designing and preparing a wide range of beverages, from classic drinks to unique signature cocktails that enhance our guests' dining and leisure experiences. We are looking for individuals who are passionate about their craft and dedicated to maintaining the highest standards of quality and innovation.

Your role will involve more than just mixing drinks; you will be an ambassador for Summit Retreat’s commitment to excellence. You will interact with guests, provide recommendations, and ensure that every drink served meets our exacting standards. Please note that this position is open to Tanzanian nationals only, and accommodation is not provided. Candidates should be based in or willing to relocate to the Kilimanjaro region, specifically Moshi.

Key Requirements

Exceptional mixology expertise and creativity. Passion for crafting memorable beverage experiences. Ability to create and refine signature cocktails. Proven experience in delivering outstanding guest service. Strong knowledge of spirits, wines, and local ingredients.
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